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Review Of Hotel Moon and Restaurant

Raneth, Ranikhet

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    3.3
    Good

    39 Ratings, 26 Reviews

    excellent
    23%
    very good
    31%
    average
    18%
    poor
    8%
    bad
    21%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 3
    • 1
    • 5
    • 3
    • 3
    • 5
    • 4
    • 1
    • 1

    Rating Categories

    • Location4.2
    • Cleanliness3.4
    • Room3.0
    • Value For Money2.9
    • Facilities3.1
    • Hospitality3.3
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    Guests appreciate the property's prime location near the local market, making it convenient for shopping and leisurely strolls. The lush campus garden provides a pleasant atmosphere, and several visitors enjoyed the friendly staff. Nonetheless, many highlighted cleanliness issues with rooms and amenities, including unclean bed linens and washrooms. Some mentioned good food and service, but there were complaints about pests and maintenance. Overall, the ambiance and service were received positively, while basic facilities and upkeep left room for improvement.

    Sort by:

    Positive first
    4.0

    Good Hotel to sta

    sanjeev s.family

    शीर्षक: बेहतरीन प्रवास ठहरने के लिए अनुशंसित! रेटिंग: ⭐⭐⭐ समीक्षा: मून होटल, रानीखेत में हमारे प्रवास के दौरान मेरा अनुभव शानदार रहा। कर्मचारी पूरे समय बेहद मिलनसार और मददगार रहे। हमने खास तौर पर नाश्ते और रात के खाने का लुत्फ़ उठाया। चेक-इन और चेक-आउट सुचारू रूप से हुआ और कुल मिलाकर माहौल शांतिपूर्ण और आरामदेह था। हालाँकि,हमको दो बड़ी समस्याओं का सामना करना पड़ा जिसने मेरे अनुभव को थोड़ा खराब किया। सबसे पहले, शौचालय में पानी की लगातार समस्या थी - या तो पानी का प्रवाह बहुत कम था या कभी-कभी पूरी तरह से बंद हो जाता था, जो काफी असुविधाजनक था। दूसरे, कमरों में वाई-फाई की सुविधा नहीं थी। मुझे बहुत उम्मीदें थीं, लेकिन दुर्भाग्य से इस वजह से हमारा प्रवास बहुत सुखद नहीं रहा। कर्मचारियों को सूचित करने के बावजूद, प्रतिक्रिया धीमी और बेकार थी। मुझे उम्मीद है कि प्रबंधन भविष्य के मेहमानों के लिए इन मुद्दों को गंभीरता से संबोधित करेगा। और यह भी उम्मीद है कि प्रबंधन इस पर विचार करेगा क्योंकि इन्हें ठीक करने से मेहमानों के लिए आराम और सुविधा में काफी सुधार होगा। मैं निश्चित रूप से वापस आऊंगा और इस जगह को आने वाले किसी भी व्यक्ति को सुझाऊंगा।

    Travel Month: Jun 2025

    Room: Deluxe Double Bedded Room

    • user photos
    • user photos
    1.0

    Terrible Stay

    saqib q.

    Spider webs in room. After telling owner several times no cleaning has been done. Washbasin pipe is not connected to main hole. Also washbasin is broken. Dustbin not clean after telling owner several times. I am alone with my wife so in that case i am not able to argue with him. I want my refund. It is such horrible stay.

    Travel Month: Jun 2024

    Room: Deluxe Double Bedded Room

    5.0

    Pleasent stay at ranikhet,

    kshirod m.loyalty-iconfamily

    Very near to the local market at city heart. Pleasent stay with beauty of campus garden and very good nature view behaviour of the owner.

    Travel Month: May 2024

    Room: Deluxe Double Bedded Room

    3.0

    Average Stay

    naveen c.couple

    I had 2nd visit to moon hotel at ranikhet. It was good locality and wonderful ambiance but few facilities are not up to the mark like room heater provided by hotel stay was out of order not worked at all. Telephone kept at room was also out of order and bedsheet was very dirty not at all clean. Being a prestigious hotel in such beautiful place hotel management should maintain the quality. Overall it was an average experience this time.

    Travel Month: Dec 2023

    Room: Deluxe Double Bedded Room

    • user photos
    • user photos
    4.0

    Good Stay

    dhiraj p.family

    Everything about this hotel was great beautiful room, tasty breakfast, friendly staff and a perfect location.

    Travel Month: Jul 2023

    Room: Deluxe Double Bedded Room

    5.0

    Wonderful location

    naveen c.couple

    The location is in the middle of the market which is great to spend good time in the evening and morning as well. Room were very specious and very well maintained.

    Travel Month: Dec 2022

    Room: Deluxe Cottage

    3.0

    Very basic hotel

    amulya v.loyalty-iconfamily

    Hotel is well situated near gandhi chowk i. E. Between the main ranikhet market. The property is really big and has one of the best view in ranikhet. The only downside are the rooms and basic amenities, which are missing. Would recommend only when you have no other option available.

    Travel Month: Apr 2022

    Room: Deluxe Double Bedded Room

    4.0

    Ranikhet tour

    amarnath g.family

    Food is not good as there was no running kitchen inside food arranged on order from outside supply

    Travel Month: Dec 2019

    Room: Deluxe Double Bedded Room

    Hotel Moon and Restaurant has replied on Tue Feb 04 23:07:24 IST 2020

    Thanks for your appreciation.

    1.0

    Horrible

    satender s.family

    Washroom was in a very bad condition also bed-sheets and blankets were not clean.

    Travel Month: Dec 2019

    Room: Deluxe Double Bedded Room

    4.0

    Pleasant stay at Moon Hotel

    varrun n.family

    The Hotel is equipped with amenities like hot water, a good Restaurant And warm bedding. The staff is quite friendly too. However the rooms need renovation to appeal to modern guests. The Hotel is slightly overpriced too.

    Travel Month: Dec 2019

    Room: Deluxe Double Bedded Room

    4.0

    Good

    ankur d.loyalty-iconfamily

    Stay was good. Overall nice experience.

    Travel Month: Oct 2019

    Room: Deluxe Double Bedded Room

    1.0

    Room And bathroom

    rajat s.solo

    Mosquito And moth infested room And bathroom. The odour inside the room And bathroom was terrible.

    Travel Month: Aug 2019 (3-Night Stay)

    Room: Deluxe Double Bedded Room

    5.0

    Grate view

    harikishan a.family

    Good food, near market, room was cleaned.

    Travel Month: Jun 2019

    Room: Deluxe Cottage

    Hotel Moon and Restaurant has replied on Sat Jun 22 07:52:08 IST 2019

    Thanks for the feed back. We assure you to carry on much better in future also.

    4.0

    Very good Hotel

    pritam n.loyalty-icongroup

    It's really very good to stay. Food is also very good.

    Travel Month: Jun 2019 (3-Night Stay)

    Room: Super Deluxe Family Suite

    Hotel Moon and Restaurant has replied on Thu Jun 20 09:47:47 IST 2019

    Thanks for appreciating our services we hope to See you all again.

    5.0

    Excellent Stay

    pooja k.family

    It was a nice Hotel with great location. Staff are good. Totally family Hotel. It was a nice Weekend here.

    Travel Month: May 2019

    Room: Deluxe Double Bedded Room

    Hotel Moon and Restaurant has replied on Thu Jun 20 09:50:33 IST 2019

    Thanks for the nice comments. Weassure you to continue even better in future.

    3.0

    Good place to stay

    abhishek s.group

    Location is the only charm if you want to stay in the market area. You get a car parking And small lawn. Rooms are okay compared with money spent.

    Travel Month: Apr 2019

    Room: Deluxe Double Bedded Room

    Hotel Moon and Restaurant has replied on Thu Jun 20 09:56:03 IST 2019

    Thanks for the comment and assure you to do better in the future.

    5.0

    Nice location

    gaurav d.

    Very attractive, nice staying facilities, good

    Travel Month: Mar 2019

    Room: Deluxe Double Bedded Room

    Hotel Moon and Restaurant has replied on Wed Jun 26 18:41:52 IST 2019

    Thanks for the feed back. We assure you to continue better in future.

    4.0

    Good

    gaurav p.

    Overall good experience, nice and clean stay. Environment is peaceful.

    Travel Month: Dec 2018

    Room: Deluxe Double Bedded Room

    5.0

    Good place

    anand s.

    Food and service are to good and location awesome.

    Travel Month: Nov 2018

    Room: Super Deluxe Double Bedded Room

    1.0

    Very tough to live

    ashok p.

    Most of the time of my stay I spent outside IE in market. The mattress as well blanket were smelling bad due to heavy seepage in room. I thought old is gold but it was contrary and quite unpleasant. I would never opt for it again. I left the room before my scheduled time.

    Travel Month: Sep 2018

    Room: Deluxe Double Bedded Room

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