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You are booking hotel for more than 30 days
Lalpur, Ranchi | 1.2 km drive to Nucleus Mall
515 Ratings, 202 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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This property has great location and is appreciated for its clean and comfortable rooms. Guests love the friendly staff and good food, especially the breakfast. However, some reviews mention issues with room service and missing basic amenities like a kettle and refrigerator. While the hospitality is often praised, a few guests had concerns about cleanliness and bathroom facilities.
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Average Stay
Room is average of course having air conditioner and geyser in wash room. Provided two different glasses for two adult and none for the child. Only one cup provided for two adults. Very poor house keeping. Food is good
Room: Deluxe Room with Work Desk
Hotel Mercury Residency has replied on Tue Nov 04 11:18:03 IST 2025
Dear sir our team will make sure that it will not happen from next time, We would like you to stay at our hotel again, And thanks for your valuable rating.
Excellent Stay
Clean, comfortable, great food, and great service. Perfect location too. Would definitely stay again
Room: Deluxe Room with Work Desk
Hotel Mercury Residency has replied on Mon Sep 22 21:50:00 IST 2025
Dear Sir,thanks for your valuable rating. We would like you to stay at our hotel again.
Nice Stat
all are good for corporate stay. Some of the amenities are missing like hot cattle, refrigerator etc.
Room: Deluxe Room with Work Desk
Hotel Mercury Residency has replied on Wed Sep 17 13:43:14 IST 2025
Dear sir our team will make sure that it will not happen from next time,And thanks for your valuable rating. We would like you to stay at our hotel again.
ultimate stay
I stayed more then 10 days...worth value for money...specially the staff was very supportive...market was nearby
Room: Deluxe Room with Work Desk
Hotel Mercury Residency has replied on Mon Sep 01 20:06:47 IST 2025
Thanks for your valuable rating. We would like you to stay at our hotel again.
nice stay at hotel. pleasant service
very good. nice stay at hotel. pleasant service , very nice service and staff are good . location verynice
Room: Deluxe Room with Work Desk
Hotel Mercury Residency has replied on Wed Aug 20 19:05:00 IST 2025
Thanks for your valuable rating. We would like you to stay at our hotel again
Excellent Stay
ultimate experience...best hotel to stay at ranchi... food was good nice staff beat breakfast hygiene ultimate experience...best hotel to stay at ranchi... food was good nice staff beat breakfast hygiene
Room: Deluxe Room with Work Desk
Hotel Mercury Residency has replied on Thu Aug 07 11:21:03 IST 2025
Thanks for your valuable rating. We would like you to stay at our hotel again
Poor Stay
The room was very Dirty and not the same as the photo's
Room: Deluxe Room with Work Desk
Hotel Mercury Residency
You were given the same room which is in the photo. we are constantly striving for good service, you must visit us next time
Terrible Stay
I had a highly disappointing experience during my recent stay at your property. Key issues faced include: no room service was available. The telephone in the room was not working. Basic amenities such as a tea set were missing from the room. Towels provided were not clean. I had to collect basic items personally due to the lack of service. Unable to connect with the kitchen; it was closed by 10 pm. Overall, the hospitality was far below expectations, and i cannot recommend this place to others based on my experience.
Room: Royal Deluxe Room
Hotel Mercury Residency has replied on Fri Jun 13 19:25:15 IST 2025
Dear sir our team will make sure that it will not happen from next time, We would like you to stay at our hotel again.
Good Stay
Ok
Room: Deluxe Room with Work Desk
Hotel Mercury Residency has replied on Thu May 08 10:30:34 IST 2025
Thanks for your valuable rating. We would like you to stay at our hotel again
Good stay and value for money
The staffs are very friendly and cooperative. I was attending at friends marriage and got a chance to stay at this hotel where I was given a good hospitality.
Room: Deluxe Room with Work Desk
Hotel Mercury Residency has replied on Sat May 03 11:55:03 IST 2025
Thanks for your valuable rating. We would like you to stay at our hotel again
Terrible Stay
Very poor service
Room: Deluxe Room with Work Desk
Hotel Mercury Residency has replied on Thu May 01 18:26:59 IST 2025
Dear sir, . I am Extremely sorry i will try to improve my service for better next time .
Nice stay
Room and bathroom dono achha tha, breakfast v achha tha overall badhiya experience raha.and location is very good.
Room: Deluxe Room with Work Desk
Hotel Mercury Residency has replied on Fri Apr 25 16:27:22 IST 2025
Thanks for your valuable rating. We would like you to stay at our hotel again
Do not book this hotel
I request everyone who is watching this feedback 1-poor cleaning 2. Bathroom jet is not working flush is not working 3.Staff is very rude 4-Not book in future
Room: Deluxe Room with Work Desk
Hotel Mercury Residency has replied on Wed Apr 23 14:03:41 IST 2025
Dear sir our team will make sure that it will not happen from next time, We would like you to stay at our hotel again.
Terrible Stay
Bus time are very badly for another reason no one can respond to angry this is not to much
Room: Deluxe Room with Work Desk
Hotel Mercury Residency has replied on Fri Mar 21 14:04:00 IST 2025
You are our permanent customer,you will not have any problem from the Hotel side,Hope you come again,thank you.
Good Stay
Location and staff were very good with excellent service. Infrastructure needs uplifting.
Room: Deluxe Room with Work Desk
Hotel Mercury Residency has replied on Thu Mar 06 11:13:06 IST 2025
Thanks for your valuable rating. We would like you to stay at our hotel again
Average Stay
Location - good Food - average (as limited food is being offered like thali (or limited to Rs 350/- worth food) which is not indicated while booking Amenities - Average Services - Average
Room: Deluxe Room with Work Desk
Hotel Mercury Residency has replied on Wed Feb 26 11:41:32 IST 2025
Dear sir our team will make sure that it will not happen from next time, We would like you to stay at our hotel again.
Average Stay
This is over priced hotel, rooms are very small compared to price room service is not so active. Initially basic facilities was not in the i have to ask for everything. I will not recommend to anyone this hotel. Also i want to add one more thing i have booked hotel emarald for today but they don't have gym or spa at hotel so kindly remove this amenities from the hotel as sometimes customer get harassed for this that y i need to cancel.
Room: Deluxe Room with Work Desk
Hotel Mercury Residency has replied on Mon Feb 24 13:40:47 IST 2025
Dear sir our team will make sure that it will not happen from next time, We would like you to stay at our hotel again.
Terrible Stay
familyFurniture in room was very dirty room service was very very bad extra bed was given to sleep on the ground entrance stairs into hotel was very dirty. It was packed with discarded cartons we will not recommend this hotel to anyone
Room: Deluxe Room with Work Desk
Hotel Mercury Residency has replied on Wed Feb 19 13:35:19 IST 2025
Dear sir at that time period, renovation work was going on in the hotel,due to which you saw a littel dirty on the ground entrance & stairs.our team will make sure that it will not happen from next time, We would like you to stay at our hotel again.
Good Stay
businessNice room and amenities and decent food. A bit far from the centre of the city and prime locations but still convenient and commute is easy.
Room: Deluxe Room with Work Desk
Hotel Mercury Residency has replied on Sun Feb 09 14:50:52 IST 2025
Thanks for your valuable rating. We would like you to stay at our hotel again
Poor Stay
The very basic facility of flushing of commode of toilet pan was defective. The response to call was very very late.
Room: Royal Deluxe Room
Hotel Mercury Residency has replied on Mon Jan 27 17:30:59 IST 2025
Dear SIR, our team will make sure that it will not happen from next time, We would like you to stay at our hotel again.
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