Guests appreciated the friendly and cooperative staff, highlighting their helpfulness throughout the stay. Many found the rooms spacious and clean, particularly those with split ACs, while the location was deemed convenient for exploring nearby markets. However, cleanliness issues were reported, with multiple complaints about cockroaches, damaged linens, and subpar food quality. Maintenance concerns included non-functioning lifts and inconsistent hot water supply. Overall, while some enjoyed the food and service, numerous guests experienced significant dissatisfaction regarding hygiene and maintenance.