I stayed at hptdc Shimla, so I had some expectation from hotel Kunzam but room were not clean to my shock, spiders were there in the room even on the bed I asked for the room change, staff tried to cooperate but basic things are missing breakfast is not up to the mark, there were not good variety and even they were serving cold poori or bhatura and even cool as well staff is friendly and I can give full marks to them only but apart from the staff many things are missing. Hotel location at a first view good but once you check in, in your room you will not find much good view There is lot of place for improvement for this hotel.