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Vijay Nagar, Indore
59 Ratings, 23 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the spacious and clean rooms, with some highlighting the good location and friendly staff. However, several reviews mention issues like rude behavior from staff, poor cleanliness, inadequate basic amenities, and slow service. While some found it a value-for-money option, others felt the facilities did not justify the price. Overall, experiences seem mixed regarding service and amenities.
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Average Stay
Good for family friends and business partners front view of room is very good
Room: Deluxe Non AC Room
Excellent Stay
Good behaviour of staff members behaviours of staff is also good and booking was value for money u can book
Room: Deluxe Non AC Room
Not Good As per prices
Behaviour of staff and Hotel furniture is also very poor and the door lock is also not working and the
Room: Deluxe Non AC Room
Hotel Kumar's Atithi Nivas has replied on Tue Jul 08 11:37:43 IST 2025
Dear Guest, We’re truly sorry to hear about your disappointing experience at Hotel Kumar Atithi Nivas, and we appreciate you taking the time to share your feedback. We sincerely apologize for the inconvenience caused by the condition of the furniture, malfunctioning door lock, and the behavior of our staff. Please be assured that this is not the experience we aim to provide to our guests. We have already initiated a detailed review of the points you raised: The maintenance team is checking all locks and room fittings. Staff behavior is being addressed internally to ensure respectful and professional service at all times. Refurbishment of rooms and furniture is currently being scheduled to meet better standards. Your feedback is important to us, and we are committed to making immediate improvements. We hope you’ll give us a chance in the future to provide you with a far better and more comfortable stay. Warm regards, Hotel Kumar Atititi Niwas
Terrible Stay
they are demand for extra amount 1500 rupee I given extra for checkin so I've paid the amount
Room: Deluxe Non AC Room
Hotel Kumar's Atithi Nivas
Dear Guest, Thank you for sharing your feedback. We’re truly sorry for the inconvenience caused during your check-in experience at hotel kumar atithi nivas. We understand your concern regarding the early check-in charge of ₹1500, and we apologize if this was not communicated clearly at the time of booking. While early check-in charges are part of our standard policy — especially when check-in is requested several hours before the official time — we fully acknowledge that the process should have been handled more transparently and respectfully. We are reviewing this internally to ensure better communication and fairer handling of such requests in the future. Your comfort, satisfaction, and trust mean a lot to us. Please feel free to reach out to us directly if you would like to discuss the matter further. We’d be happy to try and make it right. Warm regards, hotel kumar atithi nivas
Average Stay
Hotel is clean, but water not g god and towels not clean
Room: Deluxe Ac Room
Excellent Stay
businessGood in stay, staff so corparote, good location easy to reach and no problem to guide any one to uhhh
Room: Deluxe Non AC Room
Hotel Kumar's Atithi Nivas
Dear Guest Thank you so much for the 5-star review! We're thrilled to hear you had a great experience. Your support means a lot to us, and we look forward to serving you again soon! Thanks Hotel Kumar's Athithi Nivas
Poor Stay
service is very bad in every field, also not having any single manner to talk to the customers , charges are not even worth it.
Room: Deluxe Non AC Room (Hourly)
Very clean Bathroom.
Bathroom was very clean. Nicely maintained rooms. Only drawback is that car needs to be parked besides service road.
Room: Deluxe Non AC Room
Hotel Kumar's Atithi Nivas
Dear Guest Thank you so much for the 4-star review! We're thrilled to hear you had a great experience. Your support means a lot to us, and we look forward to serving you again soon! Thanks Hotel Kumar's Athithi Nivas
Poor Stay
Room not cleaned lot of dust at all appliances, wash room jet spray water leaking whole night, an used soap on wash basin not cleared after asking, mos-quote in room due to room not cleaned, cattle in room but no milk or tea bag available after 5 reminder calls tea not served in room.
Room: Deluxe Non AC Room
Pathetic service
Room was no cleaned dust was there all around the room, no shower in bath room, bathroom door was jammed, tv was not working as no batteries were there in remotes, they were not proving basic needs also towels were not provided when i have asked for that he simply said no towels available but when i have told him for reviews they has provided.
Room: Deluxe Non AC Room
Average Stay
Hotel is ok for only night stay
Room: Deluxe Ac Room
Excellent Stay
Welcome
Room: Deluxe Non AC Room
Hotel Kumar's Atithi Nivas
Dear Guest Thank you so much for the 5-star review! We're thrilled to hear you had a great experience. Your support means a lot to us, and we look forward to serving you again soon! Thanks Hotel Kumar's Athithi Nivas
Comfort and Ease
Staff and manager treated and l us greeted us. Rooms are spacious and hygiene too. Nice service also 👍
Room: Deluxe Ac Room
Hotel Kumar's Atithi Nivas
Dear Guest Thank you so much for the 5-star review! We're thrilled to hear you had a great experience. Your support means a lot to us, and we look forward to serving you again soon! Thanks Hotel Kumar's Athithi Nivas
Rude staff and unprofessional
Hotel staff react very rudly, they keep banging on door until l you open they door if something they require from you, treatment is like you are staying for free. I will not recommend at all, to stay at this hotel price for this hotel is very high also as compared to other hotels having good facilities in same price.
Room: Deluxe Non AC Room
Terrible Stay
Room quality bed room service very poor and landline phone and room tabbel and shop not available
Room: Deluxe Ac Room
Good Stay
Rooms are good and clean. Hot water. Service is slow. No lift. Breakfast menu is fixed for everyday, poha and jalebi.
Room: Deluxe Non AC Room
Hotel Kumar's Atithi Nivas
Dear Guest Thank you so much for the 4-star review! We're thrilled to hear you had a great experience. Your support means a lot to us, and we look forward to serving you again soon! Thanks Hotel Kumar's Athithi Nivas
Good
They know their job. Keep it going
Room: Deluxe Non AC Room
Hotel Kumar's Atithi Nivas
Dear Guest Thank you so much for the 5-star review! We're thrilled to hear you had a great experience. Your support means a lot to us, and we look forward to serving you again soon! Thanks Hotel Kumar's Athithi Nivas
Terrible Stay
1. worst hotel don't book for stay
Room: Deluxe Non AC Room
See below review rating location 5/5, very good area of indore, tourist requirement available. Hygiene - 1/5, poor, no room make up, bed prep and toilet cleaning. No towels replaced. Even after reminder, no improvement. Safety standard - staff do not know even basic preparation, safety will be a issue, if situation demands,
Stayed between 10/11/12 dc 2022 (3n)
Room: Deluxe Ac Room
Terrible Stay
Staff behavior was rude. Room were not properly cleaned. Toilet water tabs was not working. Blanket was very dirty. Mmt shouldn't collaborate with such bad hotels. Even i will avoid booking from mmt next time. There are so may apps as present. Pols keep some dignity to select proper hotels. When i was checked in, they didn't even know about my booking and denied for checking telling that hotel is full. They were not even agree to provide extra beds. Each and every time i have to call mmt customer care that too even at 1am in the night. Pathetic experience. Unable to charge mobile since electrical switches were not working
Room: Deluxe Ac Room
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