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Gavliwad, Rajkot | 10 minutes walk to Jubilee Garden
39 Ratings, 16 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property has some appealing aspects like comfortable beds, nice AC, and helpful staff. The location is convenient, and food options, though limited, are decent. However, guests have faced issues with cleanliness, outdated furnishings, and poor service at times. The breakfast timing can also be inconvenient, and special dietary requests seem to be poorly handled. Despite some upsides, many reviews point to significant areas that need improvement for a better experience.
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Poor Stay
room was smelly and old , washroom fittings are loose everything is working but not good . a/c is good and slow
Room: Business Room
Poor Stay
Not clean hotel, old and used items, there was no towel in the bath room, key system was very bad. Food was ok, though bed, ac and pillows were nice. Breakfast was included but didn't start till 7 an i could have just coffee and bread butter as had flight to catch. This is how bad it could get )
Room: Business Room
Terrible Stay
The behavior of hotel staff was pathetic. During check in at night itself i informed the reception that i will require jain breakfast in the morning but he said he won't take this request now. I must share this request to restaurant in the morning. When i did so they said they don't serve jain breakfast and can't make it available. I was forced to accommodate with idli - chatni only. Secondly the room was very bad and stinking. They also refused to provide gst invoice at the time of check out. I had worst experience ever in mmt bookings, for the first time in life. Please improve your choice of hotels. Keep hotels with good reputation and customer service instead of having such cheap and bad hotel on list. My trust on mmt has deteriorated further after this experience as the rack rate of hotel was cheaper than mmt and than other bad experiences also
Average Stay
Average experience, prompt service, ac not working properly
Room: Business Room
Not good
Rooms and facilities was not good, one can get better option in same or lower price.
Room: Business Room
My stay at Jayson Hotel at Rajkot
Limited breakfast option, food options are also limited
Room: Super Executive Room
HOTEL JAYSON has replied on Wed Oct 28 12:22:31 IST 2020
Dear mittal sidhpura tha k you for valuable feedback, and we assure that we have revised our breakfast menu and are now open with welcoming arms with full menu to offer to all our valued guest we request you to have a visit again and experience the same
Good Stay
Overall not bad experience at all. However when we are submitting our KYC id cards, they shouldn't insist us in filling the register all the details which are already there on the id cards. The first priority should be providing rooms to senior citizens and family with small kids. No hard feelings but just felt to inform about this point which I think they should take care of. Anyways I would definitely recommend this Hotel.
Room: Business Room
HOTEL JAYSON has replied on Thu Mar 05 19:01:39 IST 2020
Thank you for your review, filling details register is a mandatory process of Govt of India for all 4 star and below hotels, as the same has to be submitted to a local police station on time to time basis. We do understand your concern, and we shall take care about the comfort of our guest along with the procedure.
Bedroom
I have double bed room booked, but manager was single bed allot, we are not comfortable, food is good, manager rudely behave. Next time are not prefer this hotel.
Room: Business Room
HOTEL JAYSON has replied on Thu Mar 05 19:03:57 IST 2020
We deeply regret for inconveniences caused to you during your last visit and we have asked our colleague who have attended you to go for proper training supervision before attending any further guest. We once again regret for discomfort. Please let us know what else we can do to make to comfortable and return back to our hotel.
Good Stay
Good stay. Staff are very helpful.
Room: Business Room
HOTEL JAYSON has replied on Thu Mar 05 19:04:23 IST 2020
Thank you for your review and feedback.
Stay and location
Hotel rooms were very nice location wise very convenient great stay only Bath area was very small otherwise perfect
Room: Executive Room
HOTEL JAYSON has replied on Thu Mar 05 19:05:00 IST 2020
Thank you for your wonderful review and feedback.
Center of the City
Comfortable staying and fine service
Room: Business Room
HOTEL JAYSON has replied on Wed Jan 15 13:42:15 IST 2020
Thank you for your positive feedback
Poor business room
Very small and unhygienic business room, size too small and very lethargic services at reception
Room: Business Room
HOTEL JAYSON has replied on Thu Mar 05 19:07:58 IST 2020
Dear Mr. Panchal, it is with great concern that we received your complaint about bad quality of service you experience at our hotel. Please accept our sincere apologies for the problems you went through in regards to your room. We at Jayson by Innovic Hotels pride ourselves in keeping our customers satisfied and in this case, unfortunately, we have failed to do so. We would recommend that you book our Executive or Super Executive rooms, which are fairly big in size compare to business room that you had booked in, during you next visit. We have taken every action possible to ensure that this will not repeat with anyone’s stay. I apologies that you had to experience it on your visit to our hotel. Please let me know if there is anything else I can do for you.
Behavior of manager
The behave of manager was not at all friendly.
Room: Business Room
HOTEL JAYSON has replied on Thu Mar 05 19:10:01 IST 2020
Dear guest It is with great concern that we received your complain about bad quality of service you experience at our Hotel. Please accept our sincere apologies for the problems you went through in regards to experience with our front office colleague. We at Jayson By Innovci Hotels pride ourselves in keeping our customers satisfied and in this case, unfortunately we have failed to do so. We have spoken to our employees and have asked him again for a our internal, guest handling training before attending any future guests. I hope that you will accept my sincerest apology. Please let me know if there is anything else I can do for you.
Jayson needs renovated services
I was used to stay at this hotel since it's inauguration l days. This time my stay at this hotel came after almost 4 years and found the same furniture and fixtures in the reception lobby, rooms, and restaurant. Mattresses are expired dated and bathroom fittings needs to be replaced. Restaurant complimentary breakfast seems observing cost-cutting with loose butter and jam for bread and toast.
Room: Business Room
HOTEL JAYSON has replied on Thu Mar 05 18:58:51 IST 2020
Dear guest It is with great concern that we received your complain about bad quality of service you experience at our Hotel. Please accept our sincere apologies for the problems you went through in regards to your room. We at Jayson By Innovic Hotels pride ourselves in keeping our customers satisfied and in this case, unfortunately we have failed to do so. We have spoken to our employees to put a plan in place to ensure this does not happen again. I apologies that you had to experience it on your visit to our Hotel. Please let me know if there is anything else I can do for you.
Jayson Rajkot
familyGood clean rooms. Has the fast food chain of honest on ground floor.
Room: Business Room
HOTEL JAYSON has replied on Fri Nov 29 20:37:02 IST 2019
Thank you for your positive feedback.
Excellent Stay
It's pleasant stay good staff and service very good
Room: Executive Room
HOTEL JAYSON has replied on Wed Nov 20 19:10:13 IST 2019
Thank you for your positive feedback
In Khirasara
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Bhakti Nagar
Kotecha Nagar
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Lohana Para
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Rajkot
Diwanpara
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Sakhiya Nagar
Gavliwad
GIDC
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Madhapar
