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Review Of Hotel Imperial

Rajinder Bazar, Jammu | 5.8 km drive to Jammu Airport

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.6
    Very Good

    27 Ratings, 11 Reviews

    excellent
    30%
    very good
    30%
    average
    19%
    poor
    11%
    bad
    11%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 2
    • 4
    • 5
    • 1
    • 1
    • 5
    • 3
    • 5
    • 4

    Rating Categories

    • Location2.7
    • Cleanliness3.3
    • Value For Money3.3
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    • Grand welcome by receptionist created a positive first impression.
    • Room size is good and clean, but some guests reported a bad smell.
    • Food quality is decent, with a limited breakfast option available.
    • Location is excellent with nearby food options and transport availability.
    Read more

    Sort by:

    Positive first
    4.0

    good

    rabia m.group

    The property was in the main city and easily accessible to everything within budget along with parking that made our stay more comfortable

    Travel Month: Oct 2025

    Room: Super Maharaja Suite (Family Room)

    • user photos
    • user photos
    • user photos
    5.0

    Excellent Stay

    k n.

    1)Grand welcome by receptionist at Hotel Imperial as if he was waiting for us. 2) No formality only 1 person adhar card then ok 3) Food was served at extra cost it was fine. 4) Room was fine and wash room was excellent 5) We were happy to stay at Jammu on 1st April 2025 night

    Travel Month: Apr 2025

    Room: Super Maharaja Suite (Family Room)

    3.0

    Average Stay

    arvinder s.business

    As per the hotel room quality fare was almost more than double. I have seen many hotel which will cost half of this with quite good quality.

    Travel Month: Nov 2024

    Room: Deluxe Triple Bed Suite

    4.0

    Good Stay

    surjit s.family

    room is good in size.clean and Staff are cooperative. in break first is good but there is small option

    Travel Month: Jun 2024

    Room: Super Maharaja Suite (Family Room)

    Hotel Imperial has replied on Sat Jul 13 12:28:49 IST 2024

    Thank you for Review. We are looking forward to serve you again in a better way. Thank you For choosing us. Regards Imperial Hotel

    3.0

    R

    om p.loyalty-iconcouple

    Hotel room provided was bad smell after complaining they offered another one and the floor was wet than they offered another one which was good.

    Travel Month: Aug 2023

    Room: Deluxe Triple Bed

    Hotel Imperial has replied on Sat Jul 13 12:29:49 IST 2024

    Thank you for Review. We are looking forward to serve you again in a better way. Thank you For choosing us. Regards Imperial Hotel

    4.0

    Ok

    khalid b.family

    It was a good stay. Location is excellent with respect to food ( m. Darbar &talab khatika nearby) & vehicle/taxi availability. Room was ok although i saw an uninvited guest (mouse) just once. Room was clean and ac was also ok. Toilet flush was not working, need to fix it. Otherwise bathroom was ok. In nutshell, an ok stay.

    Travel Month: Jul 2023

    Room: Super Deluxe Triple Bed Suite

    • user photos
    • user photos
    • user photos

    Hotel Imperial has replied on Fri Aug 11 12:20:39 IST 2023

    Thank you for Review. We are looking forward to serve you again in a better way. Thank you For choosing us. Regards Imperial Hotel

    4.0

    Good

    jitender s.family

    Good, staffs are good & helpful , food is good & room service is very good, room are neat and clean, 👍

    Travel Month: Jul 2023

    Room: Deluxe Triple Bed

    Hotel Imperial has replied on Mon Jul 31 19:52:00 IST 2023

    Thank you for Review. We are looking forward to serve you again in a better way. Thank you For choosing us. Regards Imperial Hotel.

    4.0

    Improvement

    parmar m.family

    Overall it is ok, but there is a little improvement in the bathroom. The room smells good. Wifi connectivity is good. Room service is good.

    Travel Month: Jul 2023

    Room: Deluxe Triple Bed

    Hotel Imperial has replied on Thu Aug 03 22:20:16 IST 2023

    Thank you for Review. We are looking forward to serve you again in a better way. Thank you For choosing us. Regards Imperial Hotel

    5.0

    All was good

    khalida p.

    Hotel staff treated well and they are cooperative.
    All was good, well maintained and good room service.

    Travel Month: Mar 2019

    Room: Deluxe Triple Bed

    Hotel Imperial has replied on Tue May 02 21:03:17 IST 2023

    Thank you for Review. We are looking forward to serve you again in a better way. Thank you For choosing us. Regards Imperial Hotel.

    2.0

    Poor Stay

    kannappan a.couple

    Bad sheets no cleaning staff no room heaters. Just ok for a days stay. Ginger was better at the same price.

    Travel Month: Mar 2019

    Room: Deluxe Double Bed

    Hotel Imperial has replied on Tue May 02 21:04:15 IST 2023

    Thank you for Review.We apologies for inconvenience cause to you. Looking Forward that we can serve you again. Once again apologies for inconvenience cause to you. Regards & Thank You Imperial Hotel

    1.0

    Bad experience

    narendra k.couple

    I will not recommend any one to stay, room is very dirty & stinky. There was no room service in hotel, even no telephone was there to call reception, they do not have kitchen so you will not get food.

    Travel Month: Mar 2017

    Room: Deluxe A/C

    Hotel Imperial has replied on Tue May 02 21:04:43 IST 2023

    Thank you for Review.We apologies for inconvenience cause to you. Kindly can u share your bookings details with us that we can serve you better next time. Looking Forward that we can serve you again.Give us the feedback on E info@imperialhoteljammu.com. Once again apologies for inconvenience cause to you. Regards & Thank You Imperial Hotel

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