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Review Of HOTEL GURU

Gosaintola, Ranchi | 6 minutes walk to Ranchi Railway Station (Rnc)

    User Rating & Reviews

    • everyone
    • couple
    • solo
    • business
    • family
    3.1
    Good

    44 Ratings, 17 Reviews

    excellent
    20%
    very good
    18%
    average
    27%
    poor
    20%
    bad
    14%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 1
    • 3
    • 1
    • 1
    • 5
    • 1
    • 4
    • 2
    • 4

    Rating Categories

    • Location3.0
    • Cleanliness3.1
    • Value For Money3.0
    • Food3.3
    • Facilities3.2
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    We are using generative AI to show you summarised user review

    Review Summary

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    Guests have mentioned major cleanliness issues at this property, with many describing unhygienic bathrooms and dirty linens. While the staff received some appreciation for being helpful, the overall room quality and food were often rated poorly. There were also complaints of pests and maintenance issues that affected comfort levels, leading to disappointing experiences for several visitors.

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    Positive first
    1.0

    A NIGHT WORST EXPERIENCE

    vinod k.family with 1 kid

    worst hotel to stay and have any type of food. we Thought to change the hotel even in the mid night. no hygiene, toilet is like public toilet with full of foul smell. blanket was also very dirty with foul smell. room is of third grade. behaviour of the person at counter was terrible. very bad experience. please do not offer any one this hotel. Photo I have not taken since I cannot take that dirty place photo in my mobile.

    Travel Month: Feb 2025

    Room: Executive Ac Room with Free Wifi

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    1.0

    Terrible Stay

    vinod k.

    Worst room bath room bed as well as blanket. Totally un hygiene. Worst experience in this hotel. Kindly do not offer this hotel to anyone. It will hamper makemytrip status.

    Travel Month: Feb 2025

    Room: Executive Ac Room with Free Wifi

    4.0

    Good experience in hotel Guru Ranchi

    saikat p.business

    The stay in Guru hotel quite a good experience as they don't disturb & help according to the need. It's good for me as I came for work purpose will visit again.

    Travel Month: Dec 2024

    Room: Deluxe Non Ac Room with Free Wifi

    1.0

    Terrible Stay

    rohit k.

    Terrible

    Travel Month: Nov 2024

    Room: Deluxe Non Ac Room with Free Wifi

    3.0

    Average Stay

    arnab s.couple

    hotel look is very beautiful. but hotel bathroom was not clean water jam in toilet. Bedbugs in bed and almirah.

    Travel Month: Oct 2024 (3-Night Stay)

    Room: Deluxe Non Ac Room with Free Wifi

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    3.0

    Average Stay

    arnab s.

    Hotel look is good but bedbugs in almirah and bed. Toilet is very dirty water jam. Staff behavior was good.

    Travel Month: Oct 2024 (3-Night Stay)

    Room: Deluxe Non Ac Room with Free Wifi

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    2.0

    Poor Stay

    subhajit d.

    rooms are not as per standard. not properly clean, bedsheets are yellowish & torn from many places, no drinking water, electric kettle is there but no tea / coffee / milk. except for one soap and no other stationary in the washroom, the washbasin & commot are not properly clean, the gager is not functioning, 24 hrs water drop-in from the shower. food quality is below average. over all it's a bad experience staying @ hotel guru..

    Travel Month: Jul 2024

    Room: Executive Ac Room with Free Wifi

    1.0

    Stale food and looted us with the moeny

    aman p.family

    They looted us. Booked the room for 3 people and got a room for 3. The owner was asking for extra money for a mattress. The complimentary breakfast got 2 people loose motions. Want refund

    Travel Month: Mar 2024

    Room: Executive Ac Room with Free Wifi

    5.0

    Hotel guru personal review as i stayed there for a period of four days

    necktie k.loyalty-iconsolo

    The place amazing in quite area, with their stuff always ready to help when their clients needed them, they act promptly and make sure you're comfortable during the stays at their place

    Travel Month: Dec 2023 (4-Night Stay)

    Room: Deluxe Non Ac Room with Free Wifi

    2.0

    Poor Stay

    ravindran n.

    A/c was not working no hot water cleaning not ok booking details they don't have service is poor staff says they are helpless. 3 d i got booking there i want a change of hotel. If any extra i will pay. They allotted a room first when i opened, i saw used, clothes, underwares, chappels etc

    Travel Month: Aug 2023

    Room: Executive Ac Room with Free Wifi

    3.0

    Average Stay

    tripti s.loyalty-iconbusiness

    Flush and cable not working for some time. Had to send several reminders food average, too much salt, coffee not up to mark, room of average size, linen not very clean, room not cleaned in morning, location not good, approach road not in very condition window in such a position that not able to open it. Therefore room felt stuffy and uncomfortable only one small soap not separate for bath and toilet unnecessary blankets given in summer in non ac room staff behaviour good and courteous

    Travel Month: Jun 2023

    Room: Deluxe Non Ac Room with Free Wifi

    3.0

    First stay at guru hotel

    santanu a.business

    I do not have a good experience here. 1. The lane to the hotel is very dirty, smelly. 2. Rooms are ok but need some cleaning job. 3. Staffs are good. 4. Mosquitoes are a big problem. What more is that, despite of several request we did not get a good night or coil in the night. So, suffered a lot. 5. Food i'd also not encouraging.

    Travel Month: Jun 2023

    Room: Executive Ac Room with Free Wifi

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    3.0

    Not good for family

    deepansh r.loyalty-iconsolo

    Electricity gets shut oftenly and the toilet is not well maintained. The toilet seat is broken. My overall experience was not that good

    Travel Month: Jun 2023

    Room: Deluxe Non Ac Room with Free Wifi

    5.0

    Good

    susanta r.family

    Good and well maintained, cleaning the room good, room service and other service is good.

    Travel Month: Sep 2022

    Room: Deluxe Non Ac Room with Free Wifi

    2.0

    Very bad experience

    gourab b.family

    Rooms were dark, no window as such bed sheets seemed old unwashed food below average

    Travel Month: Jun 2022 (3-Night Stay)

    Room: Executive Ac Room with Free Wifi

    5.0

    Excellent Stay

    om p.business

    Property inside no prime location, everything is good

    Travel Month: Apr 2022

    Room: Deluxe Room with Free Wifi

    3.0

    Worst property.

    saurabh s.loyalty-iconbusiness

    Pictures are indicative in nature, it has been proved here.

    Travel Month: Oct 2021

    Room: Deluxe Room with Free Wifi

    • user photos

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