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Review Of Hotel Glass Inn

Zirakpur Panchkula Kalka Highway, Zirakpur | 9.6 km drive to Chandigarh International Airport

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.2
    Good

    132 Ratings, 51 Reviews

    excellent
    30%
    very good
    22%
    average
    11%
    poor
    12%
    bad
    24%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 2
    • 4
    • 4
    • 1
    • 5
    • 5
    • 5
    • 2
    • 3

    Rating Categories

    • Cleanliness3.9
    • Room3.9
    • Hospitality3.5
    • Value For Money3.9
    • Facilities3.0
    • Child Friendliness2.8
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    Review Summary

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    Guests appreciate the property for its polite and humble staff, great food, and decent pricing. Many found the location easily navigable, and the rooms were generally spacious and clean. However, there were complaints about maintenance issues, like unclean bed sheets, and discrepancies with booking policies. Some guests experienced poor hygiene and slow service, impacting their overall stay.

    Sort by:

    Positive first
    2.0

    Poor Stay

    amitava b.family with 1 kid

    Wash besin leakage, ac not working last night, Commode Flush Valves broken

    Travel Month: Nov 2025 (4-Night Stay)

    Room: Deluxe Room

    2.0

    Poor Stay

    gaurav p.family with 2 kids

    Rooms are very small , bathroom not clean

    Travel Month: Nov 2025 (3-Night Stay)

    Room: Executive Room

    5.0

    Excellent Stay

    prashant r.solo

    This hotel is little off site from Chandigarh main town but their hospitality make it worth to come here. it's easy to navigate in google. staff/ attendents are very humble polite gentle man. Only thing what they can add is an intercom system although they share contact number of reception at the time of check-in so can call for assistance whenever you need. This was my 06th Visit and I found it value for money.

    Travel Month: May 2025

    Room: Deluxe Room

    5.0

    nice

    bhim s.solo

    Nice staff goooooooooooooooooooooodddddddddddddddjsusuwjjeheudhdhudhdbshdhdhdhehehduudhdhdheuehehhshsueus

    Travel Month: Mar 2025

    Room: Deluxe Room

    Hotel Glass Inn has replied on Sat Mar 08 18:12:09 IST 2025

    Thank you sir

    5.0

    Great stay helpfull staff

    abhishek m.couple

    Awesome stay as usual i stay thanks to the staff to make my stay this much good

    Travel Month: Jan 2025

    Room: Executive Room

    Hotel Glass Inn has replied on Sun Feb 02 23:39:58 IST 2025

    Thank you so much mehara sir, Look forword the next visit with us. Regards SG

    5.0

    Excellent Stay

    sukhwinder.couple

    Thankyou for good services and thanks to all staf thanks

    Travel Month: Nov 2024

    Room: Deluxe Room

    • user photos
    • user photos

    Hotel Glass Inn has replied on Fri Jan 03 12:09:32 IST 2025

    Thanks for your feedback Mr singh , Look forword the next visit with us

    5.0

    Excellent Stay

    rohit b.

    I am particularly impressed with how smoothly everything was organized and the friendly demeanor of your team members! overall pleasant moment stay in glass inn.

    Travel Month: Oct 2024

    Room: Deluxe Room

    Hotel Glass Inn has replied on Fri Jan 03 12:10:30 IST 2025

    Thank you Rohit ji , For your feedback look forword the next visit with us soon

    5.0

    Best in price in this area.

    rohit d.business

    Best hotel to stay in mohali side. Best in price, well managed and well mannered staff. Location is very nice

    Travel Month: Sep 2024

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos

    Hotel Glass Inn has replied on Tue Oct 01 10:48:25 IST 2024

    Hi Rohit ji , Thank you so much for your valuable input. Look Forword the next stay with us .

    5.0

    Good stay with friends we enjoy a lot service is too good

    aatika i.group

    Nice rooms nice washrooms …food is also too good we have great day spent here …service is too good ..we enjoy a lot …

    Travel Month: Sep 2024

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos

    Hotel Glass Inn has replied on Tue Sep 24 16:42:53 IST 2024

    Dear Aatika ji ,Thank you so much for your valuable input .Look forward the next stay with us . Regards Erica Glass in

    5.0

    Great stay and good rooms service also good. Staff so good and also break-fa

    naman s.group

    Great stay good rooms and staff also very polite good breakfast all staff very nice we again visit t

    Travel Month: Sep 2024

    Room: Deluxe Room

    Hotel Glass Inn has replied on Tue Sep 17 17:42:09 IST 2024

    Naman ji , thank you so much for your valuable feedback . Look forwarded the next stay with us . Regards Team Erica Glass in

    4.0

    Good Stay

    sujal s.couple

    Very nice behaviour and delightful stay couple friendly environment great experience clean and well maintained room

    Travel Month: Jun 2024

    Room: Deluxe Room

    Hotel Glass Inn has replied on Thu Jun 27 12:18:49 IST 2024

    Dear Valued Guest, Thank you for your valuable feedback. We look forward for your kind visit again. Regards Team Erica

    1.0

    To the hotel management

    ganesh s.family

    I am writing to express my disappointment and frustration with the recent experience i had at your hotel I had booked a room for two people and one visitor. However, upon arrival, the hotel management informed us that only two people were allowed in the room and that the third person would not be permitted. Despite my request to accommodate the third person by offering to pay extra, the hotel management refused and insisted that i book an additional room. I immediately contacted the customer service team for assistance, but they were unable to reach the hotel for resolution. Due to this inconvenience and the lack of cooperation from the hotel, we decided not to stay at the hotel. This experience has been extremely disappointing and has caused significant inconvenience. i hope that necessary actions will be taken to ensure such incidents do not occur in the future, ensuring better customer satisfaction. Thank you for your understanding and cooperation. Sincerely

    Travel Month: May 2024

    Room: Executive Room

    Hotel Glass Inn has replied on Thu Jun 27 12:22:23 IST 2024

    Dear Valued Guest, Thank you for your valuable feedback. We are really very sorry for the inconvenience caused to you. We will try to minimise such mistakes in future so that your stay with us will be comfortable. Looking forward for your kind visit again. Regards Team Erica

    1.0

    Terrible Stay

    khwaish g.group

    I was not allowed to check in even after u did pay for 3 adults, the hotel asked me to take 2 rooms. I had to wait for 1 hour oitsude the hotel & was still not allowed to cheek in

    Travel Month: Jan 2024

    Room: Classic Room

    Hotel Glass Inn has replied on Tue Jun 04 18:42:15 IST 2024

    Thank you for taking the time to provide valuable feedback about our services. We apologize that your experience was less than ideal, we will work in order to improve in these areas and we hope you‘ll give us another chance to prove ourselves.

    3.0

    Hotel staff is disappointing 😞

    prashant r.business

    The property was easy to navigate. Room was spacious The bed metres was comfortable but bedsheet was untidy also TV and internet were not working. I had to ask even for basic needs like water, towel, soap. I didn't get Wi-Fi access even after multiple requests

    Travel Month: Jan 2024

    Room: Classic Room

    Hotel Glass Inn has replied on Tue Jun 04 18:51:37 IST 2024

    Thank you for taking the time to provide valuable feedback about our services. We apologize that your experience was less than ideal, we will work in order to improve in these areas and we hope you‘ll give us another chance to prove ourselves.

    2.0

    Bad stay

    radhika r.couple

    Very bad, i booked deluxe room but i got ordinary room, light of the room was defective, couldn’t able to sleep

    Travel Month: Dec 2023

    Room: Super Deluxe

    Hotel Glass Inn has replied on Tue Jun 04 18:43:11 IST 2024

    Thank you for taking the time to provide valuable feedback about our services. We apologize that your experience was less than ideal, we will work in order to improve in these areas and we hope you‘ll give us another chance to prove ourselves.

    2.0

    Poor Stay

    harcharan s.

    Very bad

    Travel Month: Nov 2023

    Room: Super Deluxe

    Hotel Glass Inn has replied on Tue Jun 04 18:43:35 IST 2024

    Thank you for taking the time to provide valuable feedback about our services. We apologize that your experience was less than ideal, we will work in order to improve in these areas and we hope you‘ll give us another chance to prove ourselves.

    4.0

    Good Stay

    prashant r.business

    The location was easy to navigate but store ambiance was a little dark and scary. The bed was comfortable.

    Travel Month: Oct 2023

    Room: Classic Room

    Hotel Glass Inn has replied on Tue Jun 04 18:54:07 IST 2024

    Thank you for sharing a review of your recent experience. Our team here at Hotel Glass Inn is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you, we will try improve in these area. We hope you’ll visit us again soon.

    1.0

    इससे तो धर्मशाला 100 गुना बढ़िया है

    mohit k.solo

    बाथरूम भी बकवास रूम भी बकवास धर्मशाला 100 गुना अच्छी और साफ सुथरी होती है उनके रूम में भी जाने लगे हुए हैं बेडशीट खराब है कमरे का बुरा हाल है मतलब ओवरऑल एक्सपीरियंस बेड

    Travel Month: Sep 2023

    Room: Classic Room

    Hotel Glass Inn has replied on Tue Jun 04 18:42:41 IST 2024

    Thank you for taking the time to provide valuable feedback about our services. We apologize that your experience was less than ideal, we will work in order to improve in these areas and we hope you‘ll give us another chance to prove ourselves.

    4.0

    Comfortable stay or solo travel

    neelima l.solo

    I stay as solo person so i stay very comfortable and it's totally safe for me but i just want to say it's a suggestion actually if i'm not taking ac room so i need a windows for the ventilation it's little bit suffocation in there it's make me feel very hot so i want a some natural air otherwise it's very good

    Travel Month: Jul 2023

    Room: Classic Room

    Hotel Glass Inn has replied on Tue Jun 04 18:54:36 IST 2024

    Thank you for sharing a review of your recent experience. Our team here at Hotel Glass Inn is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

    2.0

    Poor Stay

    pankaj v.

    Room was not good, 1. Flush was not working of washroom2. Ceiling was broken3. Door lock system was broken. 4. Property was not maintained.

    Travel Month: Jul 2023

    Room: Classic Room

    Hotel Glass Inn has replied on Tue Jun 04 18:44:00 IST 2024

    Thank you for taking the time to provide valuable feedback about our services. We apologize that your experience was less than ideal, we will work in order to improve in these areas and we hope you‘ll give us another chance to prove ourselves.

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