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Review Of Hotel Elements

Haripura, Surat | 6 minutes walk to Surat Railway Station

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    4.3
    Excellent

    379 Ratings, 123 Reviews

    excellent
    50%
    very good
    34%
    average
    10%
    poor
    2%
    bad
    3%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 4
    • 4
    • 4
    • 5
    • 3
    • 1
    • 4
    • 4

    Rating Categories

    • Location4.2
    • Cleanliness4.3
    • Food3.9
    • Value For Money4.0
    • Facilities3.9
    • Child Friendliness5.0
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    • Clean and well-maintained property with spacious rooms.
    • Friendly and cooperative staff offering prompt service.
    • Conveniently located just a short walk from Surat railway station.
    • Delicious breakfast buffet with a variety of options.
    Read more

    Sort by:

    Positive first
    4.0

    Bad experience

    raxit v.family

    recently stayed at this hotel and was quite disappointed with the room service. I had to call three times just to get a towel delivered, which was very frustrating and inconvenient. The staff seemed unresponsive and slow to address basic requests. Overall, the service needs major improvement for a better guest experience.

    Travel Month: Nov 2025

    Room: Standard Room

    3.0

    Average Stay

    revati r.business

    Room was just okay. Bathroom toiletries were in place but there was toilet seat cover was broken & dead rat smell was there. Hotel tarrif was high. Overall stay was not value for money.

    Travel Month: Oct 2025

    Room: Standard Room

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    1.0

    Terrible Stay

    amit k.family with 1 kid

    I had a very poor experience at Element Hotel. The property doesn’t feel suitable for a family stay — the overall atmosphere felt quite eerie and uncomfortable. Housekeeping services were below expectations. One more important point: if you’re traveling by car, please note that the hotel does not have parking facilities, so you’ll need to make your own parking arrangements.

    Travel Month: Oct 2025

    Room: Standard Room

    5.0

    Surat visit

    ashfaque s.solo

    I was on my official tour to surat. Check in early without any issue and also checkout late yet no issue...Other hotels starts reminding 2 hrs prior...it was a pleasant stay..

    Travel Month: Oct 2025

    Room: Standard Room

    4.0

    Good Stay

    hasnain l.

    The hotel is good new property 1 years old only staff has to be trained more in the morning the buffet serving is not too good and just 1 little thing if everyone agrees for that is there timings are good for buffet so they should prepare and keep everything ready which maximum times were not ready and they play there prayers in the breakfast which is good but if a loud volume why everyone likes to in the morning for peace and prosperity that is very important also but then when the guest in the hotel wants to get comfortable for them you should play soft instrumentals. But in the end, the decision is of the hotel owner. But over all hotel is very good. Thank you.

    Travel Month: Sep 2025 (8-Night Stay)

    Room: Deluxe Room

    3.0

    Average Stay

    sumit c.solo

    The hotel was Good, the room was decent. Breakfast was good but not so good. I've rated the average just because of the food. The taste of food in the dinner was not up to the mark and items in the menu are limited. Few items are not available in that limited menu. Although the stay was Good.

    Travel Month: Oct 2025

    Room: Standard Room

    3.0

    Average Stay

    ramachandran r.business

    Apart from location and proximity to station, considering the cost, it was ok. Didn’t standout. Overall ok.

    Travel Month: Sep 2025

    Room: Standard Room

    5.0

    Excellent Stay

    ammar r.solo

    I stayed here for a night and had a wonderful experience. The check-in process was smooth and quick, the staff was polite and welcoming, and the room was very clean and comfortable. The bed was cozy, ensuring a restful sleep. Amenities were well maintained, and the overall ambiance was pleasant. The breakfast spread in the morning was fresh and tasty, making the stay even better. Overall, a great place for both short and long stays – highly recommended!

    Travel Month: Sep 2025

    Room: Deluxe Room

    4.0

    Good Stay

    sandhya.

    Hotel Elements, Surat offers a comfortable stay with clean, spacious rooms and modern amenities. Guests appreciate its central location near the railway station and markets. The vegetarian restaurant serves tasty Indian and continental food, with good breakfast options. Staff are friendly and service is prompt. Highly rated for both business and leisure travelers.

    Travel Month: Sep 2025

    Room: Standard Room

    4.0

    Good Stay

    dhaval d.solo

    4

    Travel Month: Sep 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    gaurav t.business

    excellent property to stay near surat railway station,and also a food of the restaurant clean rooms

    Travel Month: Sep 2025

    Room: Standard Room

    4.0

    safe and happiest stay

    amisha.couple

    Amazing stay with best staff and a great hospitality....nice comfortable stay Safe and happy sister

    Travel Month: Aug 2025

    Room: Standard Room

    2.0

    Poor Stay

    mubarak b.couple

    surrounding is very bad and smelling. very old bed which spoiled our entire stay terrible. finally buffet breakfast is not as expected for the money they charge. limited and not quality

    Travel Month: Aug 2025

    Room: Standard Room

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    5.0

    Service with SMILE

    bhatt n.solo

    Location is Good and very east to reach from Surat Railway and Bus Stop. Food quality is very nice and all needed amenities are available in room.

    Travel Month: Aug 2025

    Room: Deluxe Room

    4.0

    Good Budget Option

    dennis v.solo

    Spacious, well-maintained rooms complemented by courteous staff and a delightful breakfast.

    Travel Month: Aug 2025

    Room: Standard Room

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    5.0

    Nice, clean and udget friendly

    amey m.business

    It's a very good place to stay in Surat. close to the railway station. all the restaurants are nearby, you can get rikshaw, taxis easily outside the hotel itself. The staff is polite. The rooms are neat and tidy. breakfast is also good with enough options. recommended for families and business travelers, solo travelers.

    Travel Month: Jul 2025

    Room: Deluxe Room

    4.0

    Good Stay

    ravi j.

    It was an amazing experience. The property was above my expectation. The staff was well behaved & full of hospitality. Cleaniness of room was amazing. Love to visit the property again & again. Thanks MMT for suggesting such beautiful place.

    Travel Month: Jul 2025

    Room: Standard Room

    Hotel Elements has replied on Fri Jul 11 09:41:40 IST 2025

    Dear guest, thank you for posting your appreciative comments about your experience. I am delighted to note that you felt special and the services arrangements were to your satisfaction. It is through delighted customers that a hotel gains its true recognition. Your positive sentiments have been shared with the team. It is feedback such as yours which motivates the entire team to continue striving for excellence. My team and I look forward to welcoming you back soon.... Regards. Bhushan Jadhav Hotel Elements Surat Gujarat

    3.0

    Average Stay

    rajendra k.

    experience is very bogus do not recomand it anyone

    Travel Month: Jul 2025

    Room: Standard Room

    4.0

    Good Stay

    gyanendra s.group

    I stayed here for one night at this property, The service and cleanliness is good and staff behaviour is good. if you have planned your journey into the train this is only 5 minutes walking distance from Surat railway station. If they improve their breakfast time so that if get any early morning train like 7 to 8 am so get morning breakfast also.

    Travel Month: Jun 2025

    Room: Standard Room

    Hotel Elements has replied on Mon Jun 30 16:29:47 IST 2025

    Dear guest, thank you for posting your appreciative comments about your experience. I am delighted to note that you felt special and the services arrangements were to your satisfaction. It is through delighted customers that a hotel gains its true recognition. Your positive sentiments have been shared with the team. It is feedback such as yours which motivates the entire team to continue striving for excellence. My team and I look forward to welcoming you back soon.... We will definitely think about the timings of the breakfast, As if our Breakfast timing is from 07:30Am to 10:00Am) Regards. Bhushan Jadhav Hotel Elements Surat Gujarat

    5.0

    Excellent Stay

    mohammadali s.

    Room was neat and clet Service was good Good value for the money Quality of food was good Staff where cooperative

    Travel Month: Jun 2025

    Room: Standard Room

    Hotel Elements has replied on Sun Jun 22 10:35:50 IST 2025

    Dear guest, thank you for posting your appreciative comments about your experience. I am delighted to note that you felt special and the services arrangements were to your satisfaction. It is through delighted customers that a hotel gains its true recognition. Your positive sentiments have been shared with the team. It is feedback such as yours which motivates the entire team to continue striving for excellence. My team and I look forward to welcoming you back soon.... Regards. Bhushan Jadhav Hotel Elements Surat Gujarat.

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