The property features a good location with breathtaking views and a friendly staff that often goes above and beyond for guests. Many appreciated the cleanliness of the rooms as well as prompt room service. However, guests faced issues like dirty towels, inadequate soap supplies, and inconsistent food quality. Accessing the property can be tricky, especially for vehicles with low clearance. Wi-fi could use improvement, and some visitors encountered cleanliness issues that dampened their experience.