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Doranda, Ranchi | 4.7 km drive to Birsa Munda Airport, Ranchi
111 Ratings, 36 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the property's excellent location, conveniently close to amenities and the Mecon office. The clean, well-maintained rooms and helpful staff stand out positively. Many enjoy the good food, especially accommodating for specific dietary needs. While some mention areas for improvement, like breakfast options, overall, the support and hospitality make for a pleasant stay.
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Excellent Stay
Hotel is Neat and cleaned.Good Hospitality and smart in Actions. I liked it. progress and Development is a Regular process,To be accustomed with the present Market and survive in competative Market ,Of course More Advancement in the Field always can be made. you can grow more and can compete other Hotels too
Room: Deluxe Room
Amazing Stay
I had a comfortable stay. The property was clean and well-maintained. The staff was polite and helpful, making the check-in and check-out smooth. The room was spacious and tidy with all basic amenities working well. The location was convenient with easy access to nearby areas. Food quality was decent and served on time. Overall, a good value for money stay in Ranchi.
Room: Deluxe Room
Average Stay
The location is excellent with all amenities available nearby. The rooms were clean and the staff were very helpful. However, the food was not always up to the mark and was quite expensive.
Room: Club
Hotel Crystal Residency
Dear Sir, Thank you for taking the time to share your experience with us. We’re pleased to hear that you appreciated our location, cleanliness, and the hospitality of our staff—these are areas we take great pride in. We also sincerely acknowledge your feedback regarding the food quality and pricing. Your comments have been shared with our culinary team, and we’re actively working to enhance both the consistency and value of our offerings. Your insights are truly appreciated and help us improve. We hope to welcome you back to Crystal Residency with an even better experience. Warm regards, Crystal Residency Hotel
Excellent Stay
All-over is very good 👍
Room: Club
Hotel Crystal Residency has replied on Thu Aug 07 16:22:47 IST 2025
Dear Mr. Abdul Muttalib, Thank you for your kind words and for taking the time to share your experience. We’re truly pleased to know that you found everything to be very good during your stay. Your satisfaction is our greatest reward. We look forward to welcoming you again at Hotel Crystal Residency. Warm regards, Team Crystal Residency
Poor Stay
on a business trip, i didnt get the wakeup call..no normal laundry facility, only on alternate dys, had to checkout despite having confirmed bkng. for the 2nd day. no redressal system..troublesome stay.
Room: Deluxe Room
Hotel Crystal Residency
Dear Sir, Thank you for sharing your experience. We regret that your stay did not meet expectations and apologize for any inconvenience caused. We would like to clarify that our hotel had previously ceased accepting direct bookings from you due to prior instances of inappropriate conduct and discourteous interactions with our staff. Your recent booking through MakeMyTrip was honored as part of our commitment to third-party platforms, and the same concerns have been duly communicated to MakeMyTrip for their awareness and action. The cancellation of your subsequent booking was a decision made by them, based on our submitted report. We strive to maintain a respectful and comfortable environment for all our guests and team members. We appreciate your understanding. Warm regards Crystal residency Team.
Good Stay
It was probably the third time to stay in the Hotel. The location was very close to the Mecon office and the rooms were nice.
Room: Club
Hotel Crystal Residency has replied on Mon Jun 09 12:15:57 IST 2025
Dear Guest, Thank you for choosing Hotel Crystal Residency once again! We truly appreciate your continued trust in us. We're delighted to hear that you found our location convenient for your visit to the Mecon office and that our rooms met your expectations. Your satisfaction means a lot to us, and we look forward to welcoming you back for another comfortable stay. If there's anything we can do to enhance your future visits, please don't hesitate to let us know. Best regards, Crystal Residency Team
Poor Stay
No one called from resturant that breakfast rules had been changed and you need to visit before 10.30 for the same. Earlier they use to provide breakfast in room. Even breakfast menu is worst, no hoisekeeping support after 11 Pm.
Room: Club
Hotel Crystal Residency has replied on Fri May 23 17:33:17 IST 2025
Dear Sir, Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience you experienced during your stay. Regarding the breakfast timing change, we regret that this was not communicated to you in advance. We will ensure better communication going forward to keep our guests informed. We also appreciate your input on the breakfast menu and housekeeping availability. Your concerns have been noted, and we will review them with our team to improve our services. We truly value your stay with us and hope to provide you with a much better experience on your next visit. Please feel free to reach out to our team if there’s anything we can do to assist you further. Best regards Crystal Residency Team.
Good Stay
good service and Clean hotel.i got this hotel by make my trip but was superb stay.I also recommend this for anyone travelling to Ranchi
Room: Deluxe Room
Hotel Crystal Residency has replied on Mon Jun 09 12:20:28 IST 2025
Dear Guest, Thank you for your wonderful feedback! We're delighted to hear that you enjoyed our service and cleanliness, and that your stay was superb. Your recommendation means a lot to us, and we truly appreciate your support. We look forward to welcoming you back to Hotel Crystal Residency whenever you visit Ranchi again. Best regards, Crystal Residency Team
Terrible Stay
Room was nice but services staff and everything was not good they close they hotel at 11 no guests are allowed.
Room: Deluxe Room
Hotel Crystal Residency has replied on Fri May 23 17:36:48 IST 2025
Dear Guest, Thank you for sharing your feedback. We're glad to hear that you enjoyed the room and found it comfortable. We regret any inconvenience caused regarding our service and operational hours. There seems to be some confusion regarding the hotel's closing time, and we sincerely apologize for any misunderstanding. We will look into this matter to ensure clarity and a better experience for our valued guests in the future. Your feedback is important to us, and we truly appreciate your stay. We hope to welcome you again and provide an even more enjoyable experience. Best regards Crystal Residency Team
The room is not in good condition; it is not clean, and there is no water in the washroom.
businessThe room is not in good condition; it is not clean, and there is no water in the washroom.
Room: Club
Hotel Crystal Residency has replied on Fri Jul 18 12:50:13 IST 2025
Dear Mr. Bondi Srinivas, Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you faced regarding the room condition and water availability in the washroom. This is certainly not the standard we aim to maintain, and your feedback is valuable in helping us improve. Our housekeeping and maintenance teams have been informed, and corrective measures are already being taken to ensure this does not occur in the future. We truly regret the discomfort caused and appreciate your patience and understanding. Warm regards, Crystal Residency Team
Excellent Stay
I ve been staying at C. R since 2009..exceptional place to stay in terms of comfort and meals...currently breakfast needs improvement...polite staff, accommodative snd courteous..
Room: Deluxe Room
Hotel Crystal Residency has replied on Sat Sep 20 16:37:07 IST 2025
Hello ma'am, thank you for your valuable feedback, it helps us keep on improving. Please do visit us soon as we have improved our breakfast and hoping to stand by your expectations and do have a pleasant stay.
Poor Stay
room is not good break fast and dinner is not good ,...., every parametre this hotel is not good
Room: Club
Hotel Crystal Residency has replied on Thu Aug 07 16:24:31 IST 2025
Dear Mr. Kundan, Thank you for sharing your feedback. We sincerely regret that your experience did not meet expectations. Your comments regarding the room, breakfast, and dinner have been noted with utmost seriousness. We are committed to improving every aspect of our service and will address these concerns with our team. We truly value your input and hope to have the opportunity to serve you better in the future. Warm regards, Team Crystal Residency
Average Stay
Not interested to revisit there. Not interested to revisit there
Room: Deluxe Room
Hotel Crystal Residency has replied on Tue Feb 04 12:25:18 IST 2025
Thank you for your feedback, Satyendra Nath Modak. We are sorry to hear that you did not have an enjoyable stay with us. Your feedback is important, and we take it seriously. We will review your comments and strive to make the necessary improvements to enhance our guests' experiences. We hope you will consider giving us another chance in the future. Warm regards, Hotel Crystal Residency Team
Great staffs and fast service- hotel crystal ranchi
Good stay with good staff behaviours, service is very fast and commendable. The reception staff specially during late evenings is very friendly in nature and helps to make my stay comfortable
Room: Club
Hotel Crystal Residency has replied on Tue Feb 04 12:26:33 IST 2025
Thank you for your kind words, Sanjoy Datta. We are delighted to hear that you had a good stay with us and that our staff made your experience comfortable and pleasant. Your positive feedback about our fast and commendable service, especially the friendliness of our reception staff during late evenings, is truly appreciated. We look forward to welcoming you back to Hotel Crystal Residency soon. Warm regards, Hotel Crystal Residency Team
Good Stay
Rooms are is neat and clean, people are helpful. Food is good.
Room: Deluxe Room
Hotel Crystal Residency has replied on Tue Feb 04 12:27:32 IST 2025
hank you for your positive feedback, Pankaj Kumar Singh. We are thrilled to hear that you found our rooms neat and clean, our staff helpful, and enjoyed our food. Your kind words motivate us to continue providing excellent service to all our guests. We look forward to welcoming you back to Hotel Crystal Residency in the future. Warm regards, Hotel Crystal Residency Team
Homely and pleasant Stay
businessWe had nice stay with homely food and good supporting staff all the time. Easy to approach. We enjoyed our stay 😊
Room: Club
Hotel Crystal Residency has replied on Tue Feb 04 12:40:26 IST 2025
Thank you for your lovely review, Raghav Khanna. We are delighted to hear that you had a homely and pleasant stay at Hotel Crystal Residency. Your kind words about our homely food, supportive staff, and convenient location mean a lot to us. We are pleased to know that you enjoyed your stay and we look forward to welcoming you back in the future. Warm regards, Hotel Crystal Residency Team
Average stay good food
It's cold and slippers are not provided in the hotel , warm water unavailability Food is good 👍 Location near to station however due to under construction area its not feasible enough
Room: Club
Hotel Crystal Residency has replied on Thu Aug 07 16:28:05 IST 2025
Dear Ms. Arpita Banerjee, Thank you for sharing your experience with us. We're glad to know you enjoyed the food and appreciated our location near the station. We sincerely apologize for the inconvenience caused due to the cold weather, lack of slippers, and temporary issues with warm water. Your feedback is valuable, and we are working to improve these amenities for a more comfortable stay. We also understand the challenges posed by the surrounding construction and appreciate your patience. We hope to welcome you again with enhanced facilities and a smoother experience. Warm regards, Team Crystal Residency
Not clean
businessHotel is not clean, hygiene, food quality is not good. Washroom is dirty, according to payment is not wart h able.
Room: Deluxe Room
Hotel Crystal Residency has replied on Tue Feb 04 12:29:10 IST 2025
Thank you for your feedback, Vidyalall V Thandassery. We apologize for the inconvenience you faced during your stay. Your comments regarding cleanliness, hygiene, food quality, and the condition of the washroom are noted, and we will address these issues with our team to improve our services. We appreciate your input and hope to have the opportunity to provide you with a better experience in the future. Warm regards, Hotel Crystal Residency Team
Good Stay
The hotel is really hygienic. The infrastructure is newly built. So bedding, washrooms and all were perfectly in place. Not a single thing to complain about. It is 15 mins from airport and that was convenient to us. The main thing that made our stay memorable was the courteous house keeping staff and restaurant staff. We have jain food and they made it sure to fulfill all our requirements and that too by making it tasty. Really worth commendable to have listened to us patiently during all meals and make accordingly. Overall, a great value for money hotel.
Room: Deluxe Room
Hotel Crystal Residency has replied on Tue Feb 04 12:29:59 IST 2025
Thank you for your wonderful review, Rohit Misra. We are delighted to hear that you had such a pleasant stay with us at Hotel Crystal Residency. It's great to know that you found our hygiene standards, infrastructure, and facilities up to your expectations. We're also thrilled that our convenient location and courteous staff made your stay memorable. Your kind words about the Jain food and the attention to your requirements are much appreciated. We look forward to welcoming you back and ensuring another enjoyable experience. Warm regards, Hotel Crystal Residency Team
Excellent Stay
Very nice and well maintained property with good food option as well as complimentary breakfast.
Room: Deluxe Room
Hotel Crystal Residency has replied on Tue Feb 04 12:31:11 IST 2025
Thank you for your positive feedback, Anupama Bhasin. We're delighted to hear that you enjoyed our well-maintained property, food options, and complimentary breakfast. Your kind words inspire us to continue providing excellent service to all our guests. We look forward to welcoming you back to Hotel Crystal Residency in the future. Warm regards, Hotel Crystal Residency Team
Main road
Gandhi Nagar
Sarhul Nagar
Ranchi
Gosaintola
Munsifdanga
Purulia
Bariatu
Gosaintola
Doranda
Gosaintola
Ranchi
Lalpur
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