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You are booking hotel for more than 30 days

Review Of Hotel Crystal

Sayajigunj, Vadodara | 3 minutes walk to Vadodara Junction Railway Station

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.4
    Average

    104 Ratings, 59 Reviews

    excellent
    12%
    very good
    14%
    average
    18%
    poor
    15%
    bad
    40%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 3
    • 5
    • 4
    • 5
    • 1
    • 1
    • 2
    • 3
    • 2

    Rating Categories

    • Location3.0
    • Cleanliness2.4
    • Room2.1
    • Value For Money2.6
    • Facilities1.9
    • Hospitality2.1
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    Reviews Summary

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    The property has a prime location near the railway station, making it convenient for travelers. However, multiple reviews highlight serious cleanliness issues, including dirty rooms and bathrooms. Guests reported bad staff behavior, inadequate amenities like non-functional geysers, and a lack of hot water. While some appreciated the amenities, many found the rooms too small and poorly ventilated. Overall, the experience seems to lack basic hygiene and service standards, leading to dissatisfaction among visitors.

    Sort by:

    Positive first
    1.0

    Avoid CRYSTAL at all COSTS

    navin k.solo

    Avoid Hotel Crystal at all costs. Staff exhibit sadistic, unprofessional harassment and extreme rudeness. Facilities are deceptive: AC only permitted at night (and malfunctioning). Unreasonable policies: Refused early check-in despite empty rooms, even with payment offered. Safety hazard: Forced 24/7 lighting in bunk rooms due to non-functional surveillance cameras.

    Travel Month: Aug 2025

    Room: Male Dormitory AC

    • user photos
    • user photos
    • user photos
    1.0

    Unhygienic conditions

    rahul y.solo

    There were cockroaches all over the bed and in the bathroom as well. Amenities were good though. There was disturbance because of other members in the same room.

    Travel Month: Feb 2025

    Room: Male Dormitory AC

    2.0

    Poor Stay

    neeraj j.solo

    Overall a bad experience. The staff is non cooperative, don't even bother to clarify and assist for small directions.

    Travel Month: Jan 2025

    Room: Male Dormitory AC

    2.0

    Poor Stay

    mohan b.

    Room was dirty small un hygienic no ventilation not suitable for staying

    Travel Month: Jan 2025

    Room: Deluxe AC room

    3.0

    Average Stay

    ankit.family with 1 kid

    no hot water network not available in a room no night lamp in a room dab smoking smel i na room

    Travel Month: Jan 2025

    Room: Deluxe Non Ac

    • user photos
    1.0

    Terrible Stay

    darshan p.

    West of time

    Travel Month: Jun 2024

    Room: Standard AC room

    1.0

    Terrible Stay

    nilesh a.family

    Its very lower category service provide. Gyser, mattress, not in proper service. Its very bad service provide bathroom also not ok. Blankets not provide.

    Travel Month: Feb 2024

    Room: Deluxe Non Ac

    1.0

    Terrible Stay

    mallikarjun b.business

    Very bad experience, dormitory rooms are extremely small. I felt like suffocated. There is no fresh air due to packed room.

    Travel Month: Oct 2023

    Room: Male Dormitory AC

    1.0

    Worst service

    hariharan r.

    I checked in by 4:00pm and by next day i had an entrance exam in university and by the time i returned. The room was opened without my permission and all my belongings were thrown out by 12. When asked for a reason they said time is over. But according to my check in time i had more 4 hours. But they were saying and touched my belongings without my permission and without my presence

    Travel Month: Jun 2023

    Room: Standard AC room

    1.0

    room review

    ishika.couple

    taps were leaking bedsheets were not clean spiderwebs was present in the room drinking water was not good

    Travel Month: Apr 2023

    Room: Deluxe Non Ac

    4.0

    Every thing was well

    bablu d.solo

    It is located near the railway station, safe and hygienic place, but there was network problem

    Travel Month: Feb 2023

    Room: Male Dormitory AC

    2.0

    Totally hospital hey, very bed experience.

    rohit j.business

    Hospital room hey puri night nind ni aya. Darty hotel.

    Travel Month: Dec 2022

    Room: Deluxe Non Ac

    2.0

    Poor Stay

    rahul d.

    No hot water was available, no tv was working, toilet flush improper - in short it was not the stay as expected with the amount paid.

    Travel Month: Dec 2022

    Room: Deluxe Non Ac

    3.0

    Ok ok stay

    mitesh d.family

    People looking for cheap hotel stay can accommodate.

    Travel Month: Dec 2022

    Room: Deluxe Non Ac

    • user photos
    • user photos
    • user photos
    3.0

    Average Stay

    anupam.

    . Ok

    Travel Month: Dec 2022

    Room: Deluxe Non Ac

    3.0

    Not bad for a solo traveller

    preetam.solo

    1) did have facility to dry washed and restricted to put the wet clothes to dry in the room as well. 2) turned off ac in the middle of the night even though there was no power outage. 3) overall not bad but could have been better.

    Travel Month: Oct 2022

    Room: Male Dormitory AC

    5.0

    Nice hotel

    hardas d.business

    Clean room, service is best, value of money

    Travel Month: Jun 2022

    Room: Standard AC room

    1.0

    Average experienced

    ashish b.solo

    One of the cheap but not the best experience

    Travel Month: Jan 2022

    Room: Male Dormitory

    1.0

    Bakwas every think

    manish b.business

    Kabhi mat jana, bakwas bathroom, dirty room, bekar service, sfocation.

    Travel Month: Mar 2021 (3-Night Stay)

    Room: Deluxe Non Ac

    3.0

    Average experience

    vk b.solo

    Very small room, room service not upto the mark but nice n convenient location

    Travel Month: Jan 2020 (5-Night Stay)

    Room: Deluxe Non Ac

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