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Review Of Hotel Chitra

Melachinthamani, Tiruchirappalli

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.7
    Very Good

    159 Ratings, 72 Reviews

    excellent
    26%
    very good
    41%
    average
    16%
    poor
    12%
    bad
    5%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 4
    • 5
    • 2
    • 4
    • 5
    • 4
    • 5
    • 5
    • 4

    Rating Categories

    • Location4.2
    • Cleanliness3.5
    • Room3.8
    • Value For Money3.5
    • Facilities2.9
    • Hospitality2.8
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    Reviews Summary

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    This property boasts a prime location right next to the Chatram bus stand, making access to transport and local eateries super convenient. Many guests appreciate the spacious rooms and decent cleanliness, while some highlight responsive staff and comfortable beds. However, several reviews mention issues with noise from nearby traffic and inadequate room service. Additionally, housekeeping seems inconsistent, with instances of unclean bathrooms and insufficient amenities reported repeatedly.

    Sort by:

    Positive first
    4.0

    Good Stay

    karthikeyan g.solo

    It would be better if you could buy some money to stay for more time than the allotted time.

    Travel Month: Sep 2025

    Room: Double Deluxe A/C

    4.0

    Good Stay

    subramoniam.couple

    very old hotel at Trichy, but rooms are renovated . Washrooms and rooms are made as new. In front of bus stand and public transport available just out of hotel. we could go to temples and other places using public transport cheaply. The front desk was very helpful and could guide.lot of veg restaurants are nearby. no restaurant available in hotel. still renovation works are going, but only during daytime. i recommend this hotel

    Travel Month: Sep 2025

    Room: Double Deluxe A/C

    5.0

    Value for money

    hariharrasudhan v.family

    Services are good. They are maintaining cleanliness and Hotel is in the chatram busstand. I will recommend to stay here..

    Travel Month: Sep 2025

    Room: Double Deluxe Non A/c

    Hotel Chitra has replied on Sat Sep 13 14:27:02 IST 2025

    Dear Sir, Thank you for your wonderful review! We're thrilled to hear you enjoyed your stay and appreciate the cleanliness and the location. We look forward to welcoming you back soon!" Regards Sivakumar. M Manager Hotel Chitra Pvt Ltd

    4.0

    Good Stay

    puneeth.

    Sure! I had a great stay. The property was well-maintained and located in a convenient area. The facilities were good, and the staff was helpful throughout. Overall, a smooth and pleasant experience. Thanks, MakeMyTrip!

    Travel Month: Jul 2025

    Room: Double Deluxe A/C

    4.0

    Good Stay

    steven s.

    As per the property is concerned it needs renovation. But the service Staff courtesy was good they were really helpful and guidance was excellent. To be very frank I was along with my wife who physical handicapped who could walk the hotel Staff really helpful to take he from the parking area to the room

    Travel Month: Jul 2025

    Room: Double Deluxe A/C

    Hotel Chitra has replied on Sat Jul 26 12:25:39 IST 2025

    Dear Guest, Thank you for taking the time to leave such a wonderful review! We're so glad to hear that you had a great experience with us, especially the hotel staff. Thank you once again. Regards Sivakumar. M Manager . ...

    4.0

    Good Stay

    saurabh m.

    Hotel was at perfect location, just near where bus drops you. From here easily can get City bus for Sri ranganath swamy temple, Rockfort temple is at walking distance and good restaurants are near by. Ideal for budget travellers

    Travel Month: Jun 2025

    Room: Double Deluxe Non A/c

    Hotel Chitra has replied on Fri Jul 18 19:32:13 IST 2025

    Dear Sir/Madam, Your wonderful review made our day! Thank you for choosing us, and we look forward to continuing to meet your expectations.” Regards Sivakumar.M Manager

    1.0

    shabby hotel

    balaji i.family with 1 kid

    it's complete disaster no proper response & rooms very shabby with worst amenities moreover landline not working

    Travel Month: Apr 2025

    Room: Double Deluxe A/C

    Hotel Chitra

    Dear Mr. Balaji Iyer, Thank you for taking the time to share your experience. We're sorry to hear that your visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. Please feel free to contact us directly so we can discuss your experience further. We hope to have the opportunity to serve you better in the future. Thank you again for your feedback and for choosing [company name]. Best Regards, Sivakumar. M Manager

    3.0

    Average Stay

    nagasuresh d.family with 1 kid

    there is no ventilation, as we have taken non ac, need some air inflow and there is no option for it, they have provided a choice of small room by saying hot water is available and for fhe room we booked they said geyser not working

    Travel Month: Mar 2025

    Room: Double Deluxe A/C

    Hotel Chitra has replied on Mon Jul 21 16:44:00 IST 2025

    Dear Sir, Many thanks for your feed back, all our rooms have provision for hot water and we have valves at the sides to control hot and cold water which may have not been intimated to you. Currently we are renovating and refurbishing our property to give our customers a better experience. Thanks once again for your valuable feed back and sorry for the inconvenience caused. Regards Sivakumar. M Manager

    3.0

    Average Stay

    ar v.family

    Bathroom is not clean very smell and other wise ok no problem but cost is very high room floor is not clean very dust

    Travel Month: Mar 2025

    Room: Double Deluxe Non A/c

    Hotel Chitra has replied on Mon Jul 21 16:54:03 IST 2025

    Dear Guest, Many thanks for your feed back. Currently we are renovating and refurbishing our property. We will consider your comment very seriously and we will make sure to give a better and pleasant stay next time. Thanks thanks once again and sorry for the inconvenience caused. Regards Sivakumar. M Manager

    2.0

    Poor Stay

    chandrashekar c.loyalty-iconcouple

    Horrible location, very noisy and unable to sleep at night due to constant honking of horn by buses as the hotel is close to central bus stand. Unresponsive and poor room service. Food quality mediocre and room ambience poor. Housekeeping non-existent. Overall a terrible stay and avoidable hotel.

    Travel Month: Jan 2025 (5-Night Stay)

    Room: Double Deluxe A/C

    Hotel Chitra has replied on Mon Jul 21 17:09:16 IST 2025

    Dear Guest, Many Thanks for your review, we have made all our rooms sound proof to an extent. We don't serve food and we have food service from outside. Currently we are renovating and refurbishing our property to give our guests a better experience. Thanks once again for your review and many apologies for the inconvenience caused. Regards. Sivakumar. M Manager

    3.0

    Normal hotel

    arifulla s.business

    Not meeting my expectations will improve more , Not Clean, Rooms not good, Very noice area ... single person just stay

    Travel Month: Jan 2025

    Room: Double Deluxe Non A/c

    1.0

    Terrible Stay

    arvind g.

    Located right beside the road and a very old hotel. Too much of noise inside the room and the ac also makes a huge noise, i couldn’t sleep at all the entire night. For the price, very poor service.

    Travel Month: Jan 2025

    Room: Double Deluxe A/C

    4.0

    Good Stay

    divyashree r.family

    Stay was good it is at the city centre accessible to many hotels and restaurants. The furniture in the room is pretty old. Can be upgraded to new ones

    Travel Month: Dec 2024

    Room: Double Deluxe Non A/c

    • user photos
    3.0

    Average Stay

    ashokkumar t.

    Location is key. Other than that there is not much to appreciate. The rooms need renovation.

    Travel Month: Dec 2024

    Room: Double Deluxe Non A/c

    4.0

    Good Stay

    suresh n.family

    I stayed for 4 nights. Pros: superior double room is good for 2 adults and 2 kids with extra bed. Bathroom is clean. No cockroach or rats, which is good. A/c and tv was in good working condition. Lift is available, but needs attention. Hotel is well located. Cons: lift creates jerk in motion and creates abnormal sound. Extra bed was torn on the sides, but is in usable condition. No food facility in hotel, but lots of options nearby. Room service is only meant for housekeeping related activities. I expected tea/coffee service in the mornings and it’s not available. Room service was very slow for bedsheet replacements, could have been faster. Room service personnel were not professionally trained, so don’t expect basic courtesies. No newspaper provided to room. Only 1 dental kit grooming kit were provided even though we were 4 people. No towels were provided, luckily we brought own towels. Water bottle provided on 1st day only and not daily. Overall the location gets you most of the things outside the hotel which offsets the missing items. So expect only good room and make your own arrangements for everything else.

    Travel Month: Dec 2024 (5-Night Stay)

    Room: Superior Deluxe Double A/C

    • user photos
    • user photos
    • user photos
    4.0

    Good Stay

    pratik s.

    Hotel location is nice room was good bathroom and plumbing need to renovate, it's too old

    Travel Month: Dec 2024

    Room: Double Deluxe Non A/c

    2.0

    Poor Stay

    sowmya p.family

    I had booked for my parents, the lift did not work and they had to climb stairs for 3 rd floor. the only plus is the location for the bus transport.

    Travel Month: Dec 2024

    Room: Double Deluxe Non A/c

    2.0

    Poor Stay

    parthasarathy.

    lift not working got room in 4th floor room services costly. All doors opening and closing problems.

    Travel Month: Dec 2024

    Room: Double Deluxe Non A/c

    3.0

    Average Stay

    saravanabavan v.

    Poor service maintenance and poor customer service

    Travel Month: Nov 2024

    Room: Double Deluxe Non A/c

    1.0

    Terrible Stay

    kcsuresh k.family

    I have been staying in this hotel from 2005 onwards. But this time it was a terrible experience in terms of cleanliness, flush in toilet didn't work, extra bed was with stains, their intercom and landlines not working, no bucket in bathroom, no telephone number available to contact reception. Altogether it was a very very very bad experience and there was no interest of staff to provide good hospitality to guest. Moreover the room service staff found having weird looks with our family members and highly recommended not to stay here with your family.

    Travel Month: Sep 2024

    Room: Double Deluxe A/C

    • user photos
    • user photos
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