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Indore, Indore
417 Ratings, 194 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Excellent stay
Hotel is excellent ,food and house keeping is very good .location is prime.propety is good ,Service an amenities are also nice.
Room: Standard Room
Excellent Stay with Hotel
Stay was Great, Food was delicious, liye cation was convenient to reach, Stay was Great, Food was delicious, liye cation was convenient to reach
Room: Premium Room
Excellent Stay with Hotel Aston
Stay was great, Location was convenient to reach, Food was great,
Room: Premium Room
Average Stay
Location is good, staff also good but Rooms needs maintenance. Flush was not working, Towell and bedsheets not clean. so improv quality and maintain proper otherwise Hotel is Good
Room: Deluxe Room
Hotel Aston has replied on Mon Oct 13 17:38:49 IST 2025
Dear Guest, Greetings from Hotel Aston Indore team, Thank you for sharing your feedback with us. I am pleased to know that you found our location good and our staff helpful. However I am truly sorry to learn that your room did not meet our standards with the non-working flush, and that towels and bedsheets were not clean. These issues fall far below what we aim to provide to every guest at Hotel Aston Indore. Please accept our apologies for the discomfort you experienced. I have shared your comments with both our maintenance and housekeeping teams so that the flush will be repaired immediately and our cleaning checks will be intensified. We will review our linen quality and ensure that bedsheets and towels are properly laundered and inspected before every guest arrival. Your suggestions help us improve the quality of our offerings. We hope you will give us another opportunity to show you our clean rooms, comfortable stay, and helpful staff in a much better light in your next visit to Indore. Warm regards, Team Hotel Aston Indore
great deal
nice stay with cosy rooftop and a bar at ground floor to chill, good food, nice ambience and easy to reach loca nice stay with cosy rooftop and a bar at ground floor to chill, good food, nice ambience and easy to reach location
Room: Standard Room
Hotel Aston has replied on Sat Sep 20 18:41:45 IST 2025
Dear Guest, Greetings from Hotel Aston Indore team, Thank you for sharing your wonderful feedback. We are delighted to know that you enjoyed your stay with us and appreciated the cosy rooftop, the bar on the ground floor, and the relaxing ambience. It is also great to hear that the food met your expectations and that you found our location easy to reach, which is one of the highlights of staying at Hotel Aston Indore. Our team works hard to ensure that every guest experiences a comfortable stay with clean rooms, good service, and memorable dining options. Your kind words encourage us to keep enhancing both our hospitality and facilities. We truly value your support and look forward to welcoming you back soon for another enjoyable stay at our centrally located hotel in Indore. Warm regards, Team Hotel Aston Indore
Pathetic Service Experience
The property is not at all as described on your website. Upon check-in, I was extremely disappointed to find: Lack of cleanliness across the premises Spider webs on the doors Torn bed covers Pathetic and unpleasant odor in the room Missing basic amenities that were promised on the listing
Room: Deluxe Room
Hotel Aston
"Dear Guest, We are disappointed to read your review. During your stay, our team extended full cooperation – even offering you a complimentary room upgrade. Despite this, you clearly mentioned that you wished to move to another hotel where your team was staying. Respecting your request, we accepted your sudden early check-out and also processed a refund for the remaining three nights. Yet, it is unfair that after receiving this support, our services have been misrepresented in your comments. We value honest and fair feedback, but misleading reviews do injustice both to our team’s efforts and to future guests who rely on genuine experiences."
Terrible Stay
Dirty beds, dirty towels, no bathroom kit, no place to sit in the room, and also felt doubtful about safety and respect,
Room: Deluxe Room
Hotel Aston has replied on Sat Sep 20 18:45:25 IST 2025
Dear Guest, Greetings from Hotel Aston Indore team, We are deeply concerned to read about your experience and sincerely apologize for the inconvenience caused. The issues you mentioned regarding dirty beds, towels, missing bathroom kits, lack of seating, and concerns about safety and respect are unacceptable and not reflective of the standards we aim to maintain at Hotel Aston Indore. Please be assured that your feedback has been shared with our housekeeping and management teams to take immediate corrective action. Guest comfort, cleanliness, and safety are our top priorities, and it is disappointing to know we fell short during your stay. We value your input as it helps us improve our services, and we sincerely hope you will consider giving us another opportunity in the future to provide a comfortable, secure, and respectful stay with clean rooms and attentive staff. Warm regards, Team Hotel Aston Indore
Good Stay
convenient location, decent amenities. Great Service and Hospitality.! in particular Mr Santosh yadav was very cooperative convenient location, decent amenities. Great Service and Hospitality.! in particular Mr Santosh yadav was very cooperative.
Room: Premium Room
Hotel Aston has replied on Sat Sep 20 18:48:27 IST 2025
Dear Guest, Greetings from Hotel Aston Indore team, Thank you for sharing your wonderful feedback. We are delighted to know that you appreciated our convenient location, decent amenities, and the overall service and hospitality at Hotel Aston Indore. It is especially heartening to hear your kind words about Mr. Santosh Yadav, and we will be sure to share your appreciation with him. Our team takes pride in providing clean rooms, helpful staff, and a comfortable stay for every guest, and your recognition motivates us to maintain these standards consistently. Positive feedback like yours reinforces our commitment to making every visit memorable and enjoyable. We truly value your support and look forward to welcoming you again soon for another pleasant stay with warm hospitality and attentive service at our centrally located hotel in Indore. Warm regards, Team Hotel Aston Indore
Terrible Stay
No bathing water available in the morning.
Room: Deluxe Room
Hotel Aston has replied on Sat Sep 20 18:48:50 IST 2025
Dear Guest, Greetings from Hotel Aston Indore team, We sincerely apologize for the inconvenience caused due to the lack of bathing water during your stay. We understand how essential this facility is for a comfortable experience, and we regret that we fell short of your expectations. Your feedback has been shared with our maintenance and operations teams to ensure that water supply issues are addressed promptly and do not recur in the future. At Hotel Aston Indore, we strive to provide clean rooms, helpful staff, and a comfortable stay for all our guests, and it is disappointing to know that we missed the mark during your visit. We value your comments as they help us improve our services and sincerely hope you will give us another opportunity to provide a seamless and comfortable stay in the future. Warm regards, Team Hotel Aston Indore
Excellent Stay
for stay it's a very good option at affordable price and also the locality and the staff here is good. for stay it's a very good option at affordable price and also the locality and the staff here is good. for stay it's a very good option at affordable price and also the locality and the staff here is good. for stay it's a very good option at affordable price and also the locality and the staff here is good.
Room: Standard Room
Hotel Aston has replied on Sat Sep 20 18:49:56 IST 2025
Dear Guest, Greetings from Hotel Aston Indore team, Thank you for your kind feedback. We are delighted to hear that you found Hotel Aston Indore a very good option for your stay at an affordable price. It is also wonderful to know that you appreciated our convenient locality and the helpfulness of our staff. Our team takes pride in providing clean rooms, comfortable stays, and attentive service to all our guests, and your encouraging words motivate us to maintain and enhance these standards. Being centrally located, Hotel Aston Indore offers easy access to key areas of the city, which we are glad added to your convenience. We truly value your support and look forward to welcoming you again soon for another enjoyable and comfortable stay with us. Warm regards, Team Hotel Aston Indore
Everything was good
It was a very good stay, rooms were very clean, reception was very helpful. Also the food was tasty.
Room: Standard Room
Hotel Aston has replied on Sat Sep 20 18:53:46 IST 2025
Dear Guest, Greetings from Hotel Aston Indore team, Thank you for sharing your wonderful feedback. We are delighted to hear that you had a very good stay at Hotel Aston Indore and appreciated the cleanliness of the rooms. It is also gratifying to know that our reception team was helpful and that you enjoyed the tasty food. Providing clean rooms, attentive service, and a comfortable stay are our top priorities, and your encouraging words motivate us to continue delivering a high standard of hospitality to all our guests. Being centrally located, our hotel also aims to offer easy access to Indore’s key areas for a convenient stay. We truly appreciate your support and look forward to welcoming you again for another enjoyable visit with us. Warm regards, Team Hotel Aston Indore
Excellent Stay
Good Ambience well maintained rooms . Food Was delicious and Good Quality with quantity. strongly Recommend to Other try once Good Ambience well maintained rooms . Food Was delicious and Good Quality with quantity. strongly Recommend to Other try once
Room: Standard Room
Hotel Aston has replied on Sat Sep 20 18:54:56 IST 2025
Dear Guest, Greetings from Hotel Aston Indore team, Thank you for sharing your wonderful feedback. We are thrilled to know that you enjoyed the good ambience and well-maintained rooms at Hotel Aston Indore. It is also delightful to hear that you found the food delicious with good quality and quantity. Our team takes pride in providing clean rooms, helpful staff, and a comfortable stay for all our guests, and your kind words motivate us to continue maintaining these standards. We are especially grateful for your strong recommendation and are glad you had a memorable experience. We look forward to welcoming you again soon for another enjoyable stay with us in Indore. Warm regards, Team Hotel Aston Indore
Average Stay
Property is good. But it's too noisy as the rooms are very close to each other and also their staff are not well trained to respect the privacy of a guest as there was too much door banging and loud noise of staff talking in the passage even till 12 midnight. Breakfast was average, and there were not too many options. Overall experience was average for the price as i had stayed there only for a night. Would not prefer staying again in the future.
Room: Standard Room
Hotel Aston has replied on Sat Sep 20 18:55:27 IST 2025
Dear Guest, Greetings from Hotel Aston Indore team, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced due to noise from neighboring rooms and staff activity in the corridors. Respecting guest privacy and ensuring a peaceful stay are very important to us, and we regret that we did not meet these standards during your visit. We also note your comments regarding breakfast options and will review them with our culinary team to enhance variety and quality. At Hotel Aston Indore, we strive to provide clean rooms, helpful staff, and a comfortable stay, and we are disappointed that your experience was only average. Your feedback is valuable as it helps us improve, and we hope you might consider giving us another opportunity in the future to provide a more restful and enjoyable stay at our centrally located hotel in Indore. Warm regards, Team Hotel Aston Indore
Excellent Stay
Find very cooperative and nice ambience. Food and other things are also very good.
Room: Standard Room
Hotel Aston has replied on Sat Sep 20 18:55:53 IST 2025
Dear Guest, Greetings from Hotel Aston Indore team, Thank you for sharing your wonderful feedback. We are delighted to hear that you found our staff very cooperative and enjoyed the nice ambience at Hotel Aston Indore. It is also great to know that you liked the food and other facilities provided during your stay. Our team strives to provide clean rooms, helpful staff, and a comfortable stay for every guest, and your kind words motivate us to continue delivering the best hospitality. Being centrally located, our hotel also offers easy access to key areas of Indore, adding to a convenient and pleasant experience. We truly appreciate your support and look forward to welcoming you again soon for another enjoyable stay with us. Warm regards, Team Hotel Aston Indore
Excellent Stay
Sure
Room: Standard Room
Good property to stay
Property was good and clean. Staff were polite. Room was clean and food was good as well. My stay was perfect
Room: Standard Room
Hotel Aston has replied on Mon Jul 21 15:33:54 IST 2025
Dear Guest, Greetings from Hotel Aston team, Thank you for your wonderful feedback. We’re delighted to know that you had a perfect stay and enjoyed the clean rooms, good food, and the warm hospitality of our team. It’s always a pleasure to hear when our efforts contribute to a smooth and satisfying experience for our guests. Warm regards, Team Hotel Aston
Excellent Stay
great , good property, good food, good service, good staff. great , good property, good food, good service, good staff.
Room: Premium Room
Hotel Aston has replied on Mon Jul 21 15:34:57 IST 2025
Dear Guest, Greetings from Hotel Aston team, Thank you for your enthusiastic feedback. We’re thrilled to hear you appreciated our property, food, service, and staff. Your kind words inspire us to keep delivering a great experience for all our guests. We look forward to welcoming you back soon. Warm regards, Team Hotel Aston
Average Stay
I had a average stay experience at this hotel. The room ambience and size were not so good for the premium room as claimed while booking. The basic toiletries and complementary water were not provided. All in all an average experience.
Room: Premium Room
Hotel Aston has replied on Wed May 21 18:51:20 IST 2025
Dear guest, Thank you for sharing your feedback. We’re sorry to hear that your stay did not fully meet expectations, especially in terms of room size, amenities, and value. Your comments have been noted, and we will review them with our team to ensure better service and accuracy in our offerings moving forward. We hope to have the opportunity to provide you with an improved experience in the future. Thanks and regards.
Good Stay
It was good but the room cost was way higher than expected. Also the breakfast cost at hotel itself was way higher than we can imagine. The room & food cost must be lower
Room: Deluxe Room
Hotel Aston has replied on Wed May 21 18:54:45 IST 2025
Dear guest, Thank you for your feedback. We’re glad you had a good stay but understand your concerns about the room and breakfast costs. We continuously review our pricing to ensure it reflects the quality and service we provide. We appreciate your input and hope to offer better value during your next visit. Thanks and regards.
Excellent Stay
Good clean rooms, good staff, good food, good vibe and good location and great value for money
Room: Standard Room
Hotel Aston has replied on Wed May 21 18:56:08 IST 2025
Dear guest, Thank you for your wonderful feedback! We're thrilled you enjoyed the clean rooms, friendly staff, delicious food, and great location. Your kind words motivate us to keep delivering the best experience. We look forward to your next visit! Thanks and regards.
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