Guests have shared mixed experiences about this property. While some appreciated the good location and kind staff, many pointed out several issues like unclean rooms, poor maintenance, and noisy staff, especially at night. Complaints highlighted the lack of basic amenities like clean bedsheets, working televisions, and hot water. Some reviews described confrontations with staff over complaints, making guests feel unsafe. Overall, there's a significant discrepancy between expectations and reality, leaving many disappointed.