Review Of Hotel Abj Grand

Hotel Abj Grand has replied on Thu May 18 23:40:03 IST 2023

Dear mr. Yadav, thank you for choosing to stay at ab j grand hotel. We sincerely apologize for the inconvenience you experienced due to the power cuts during your stay. Your feedback is important to us, and we appreciate you bringing this matter to our attention. We understand the frustration caused by the power cuts, especially during the night when prompt action is required. We are currently investigating the issue and working closely with the administration to address and resolve the power cut problem. Our priority is to ensure a comfortable and uninterrupted stay for our guests. We apologize for the inconvenience caused by the night staff's hesitation to start the generator. Rest assured, we will take immediate action to reinforce our protocols and ensure that our staff members are well-trained and proactive in responding to such situations in the future. We appreciate your patience and understanding. Your feedback helps us improve our services, and we are committed to providing you with a better experience during your next visit. Once again, we apologize for any inconvenience caused, and we hope to have the opportunity to welcome you back to ab j grand hotel in the future. Best regards, abj grand hotel management