We stayed at this hotel for 4 nights. The hotel room are good and comfy. The thing which they lack in are courtesy for their customer. They will tell you rate of everything the moment you extend your hand towards food. Also they will not clean the room in your presence but will insist to leave the keys which we didn't do, so for 4 days, no room cleaning was done. Rates of everything are very high, check and think before ordering anything here.
HAYER REGENCY has replied on Fri Jul 05 12:18:09 IST 2019
Dear guest, thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Thank you again, and we look forward to seeing you on your next trip to Manali! Thanks regards,