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Review Of GOURANGA GUEST HOUSE
Mayapur, Mayapur | 1.2 km drive to Iskcon Main Temple
User Rating & Reviews
- everyone
- group
- couple
- family
Good
38 Ratings, 13 Reviews
Last 10 Customer Ratings (Latest First)
- 5
- 4
- 3
- 5
- 5
- 1
- 1
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- 5
Review Summary
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Guests highlight mixed experiences at this property. While some appreciate the clean rooms and friendly staff, many express disappointment over poor maintenance, lack of basic amenities like WiFi and hot water, and misleading room quality. Issues include inadequate service, hygiene concerns, and incorrect location details. Overall, guests' feedback suggests a need for significant improvements in facilities and management.
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Positive first
3.0
Mayapu
gautam n.couple
No facilities have been provided which is mentioned This is a very long distance from ishkon main temple to this hotel, Every walk we have been paid local vehicles fares Rs, 30/- per trip. Now come to the hotel they didn't provide any WiFi, room Tv, and drinking water also every time we have requested for the drinking water. As a human being we rate this experience an average but the reality is it's actually very Poor in this price range we expected more fineness! That's all
Room: Deluxe Non AC Double bed
GOURANGA GUEST HOUSE has replied on Mon Oct 20 10:50:36 IST 2025
Dear Sir, Thank you for sharing your feedback.Your comments regarding WiFi, TV, and drinking water service have been noted and shared with our team for immediate improvement.We hope you will give us another opportunity to serve you better in the future.
5.0
excellent service
deep c.couple
very good service... Room and wash room its clean.. overall good experience
Room: Deluxe AC Double bed
GOURANGA GUEST HOUSE has replied on Fri Oct 17 11:41:01 IST 2025
Dear Sir, Thank you so much for your kind words and positive feedback.we look forward to welcoming you again soon for another pleasant stay.
1.0
worst experience ever do not v
shankha c.family
My recent stay at this guest house was extremely disappointing and far below acceptable standards. The property is in a deplorable condition — poorly maintained, unhygienic, and completely lacking in basic amenities. There was absolutely no service or staff assistance provided throughout the stay, which reflects a serious lack of management and professionalism. This establishment should not be advertised as a guest house until significant improvements are made in cleanliness, maintenance, and guest service. I strongly advise future guests to reconsider before booking here.
Room: Deluxe AC Double bed
GOURANGA GUEST HOUSE has replied on Fri Oct 17 11:44:19 IST 2025
Dear Sir, We are truly sorry to hear about your disappointing experience during your stay.I strongly advise future guests to reconsider before booking here..
1.0
Terrible Stay
bapan j.couple
the room is not same as we have seen in booking time it's quality is very poor it's called deluxe room but it's condition is so bad. there are. no table in the room and there is no blankets here . they did not provide any kind of service. service is very bad. no hot water available.
Room: Deluxe AC Double bed
GOURANGA GUEST HOUSE has replied on Fri Oct 17 11:46:11 IST 2025
Dear Sir, We sincerely apologize for the inconvenience you faced during your stay.We hope you will give us another chance to serve you better in the future.
5.0
Excellent Stay
rahul t.couple
Great stay at mayapur friendly staff and nice accommodation.
Room: Deluxe AC Double bed
GOURANGA GUEST HOUSE has replied on Mon Sep 22 18:57:22 IST 2025
Thank you so much for your kind words.our appreciation means a lot to us, and we look forward to welcoming you again soon.
2.0
Poor Stay
anil k.family with 1 kid
poor management and services. Very poor quality of blanket was provided. Huge water logging in basement
Room: Deluxe AC Double bed
GOURANGA GUEST HOUSE has replied on Tue Sep 16 15:49:28 IST 2025
We’re truly sorry to hear about the issues you faced during your stay. Your feedback regarding management, services, blanket quality, and water logging is taken seriously, and we will address these concerns with the concerned team to prevent such occurrences in the future. We apologize for the inconvenience caused and hope to have the opportunity to serve you better in the future."
5.0
Excellent Stay
soumalya s.family
During my recent stay, I had a wonderful experience at the hotel. The staff displayed very polite and welcoming behavior, making me feel at home. The room was clean, well-maintained, and offered great comfort. Despite the affordable price, the quality of service was impressive. The peaceful environment added to the relaxing experience. It’s rare to find such a neat and budget-friendly place with excellent hospitality. I would definitely recommend this hotel to others. I had a pleasant stay at the hotel. The staff was very polite and welcoming. The room was clean, comfortable, and budget-friendly. Despite the low cost, the service and hygiene were excellent. Highly recommended for a peaceful and affordable stay.
Room: Deluxe AC Four Bed
GOURANGA GUEST HOUSE has replied on Wed Aug 13 12:38:39 IST 2025
Dear Sir, Thank you for sharing your wonderful feedback. We are delighted to know that you enjoyed your stay and felt at home with our hospitality. It’s heartening to hear that you found our rooms clean, comfortable, and well-maintained, and that our peaceful environment added to your relaxation. Your kind words about our staff and service truly motivate us to keep delivering the best experience for our guests. We sincerely appreciate your recommendation and look forward to welcoming you again soon.
1.0
Hotel price is very high as compared to price and facilities
manoj k.group
Food, amenities and services is very very poor.Behaviour of the staff is not satisfactory. Property location as provided is incorrect. Very bad experience during stay with friends.
Room: Deluxe AC Four Bed
GOURANGA GUEST HOUSE has replied on Sat Aug 02 18:39:56 IST 2025
Dear Sir, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during your stay. We regret that our food, amenities, and services did not meet your expectations, and we’re especially sorry to hear that our staff behavior and location details caused further dissatisfaction. Please be assured that your comments have been taken seriously, and we are working with our team to address these issues and improve the overall guest experience. We value all feedback, as it helps us grow and serve our guests better in the future. We hope you might consider giving us another opportunity to serve you better. Warm regards, Gouranga Guest House
3.0
Average Stay
ranabir g.
1. Location - Near to Mayapur ISKCON temple as mentioned in MMT 2. Facilities - Average, had to follow up for bed sheet, pillow cover 3. Cleanliness - Not Bad, Average 4. Food - Had not taken food from outside ISKCON temple, cannot define
Room: Deluxe Non AC Double bed|Deluxe Non AC Four bed
GOURANGA GUEST HOUSE
Thank you for taking the time to share your feedback. We’re glad to hear that you found our location convenient for visiting the Mayapur ISKCON temple. We appreciate your comments regarding the facilities and cleanliness—your input helps us identify areas where we can improve. We apologize for the delay in providing the bed sheet and pillow cover and will work to ensure quicker service in the future. We hope to have the opportunity to serve you better during your next visit.
1.0
Terrible Stay
ujjwal d.family
Cleanness was ever worse I have seen in my life. No one bother even after request. Bed covers, pillow covers is not usable condition!
Room: Deluxe Non AC Double bed|Deluxe Non AC Four bed
GOURANGA GUEST HOUSE has replied on Fri Apr 11 19:08:20 IST 2025
We’re truly sorry to hear about your experience and sincerely apologize for the inconvenience caused. Cleanliness is one of our top priorities, and it’s disappointing to know we fell short during your stay. Your feedback has been taken very seriously, and we are addressing this with our housekeeping team to ensure such issues are not repeated. We appreciate you bringing this to our attention and hope you’ll give us a chance to serve you better in the future.
3.0
Average Stay
sanjit k.group
Not comfortable . Every essential amenities are to be asked then urgued eg gyser ,mineral waters ,water mug in toilet, no communication facility in room. Even checkout time does not as per booking details.No dining room as such.
Room: Deluxe AC Double bed
GOURANGA GUEST HOUSE has replied on Fri Apr 11 19:09:08 IST 2025
Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you faced during your stay. We understand how important it is for essential amenities to be readily available, and we're sorry to hear that this was not your experience. Your comments regarding the geyser, drinking water, toilet amenities, and room communication have been noted and are being addressed with our team. We also regret the confusion regarding the checkout timing and the dining arrangements. Your input is valuable and will help us make necessary improvements. We hope to have the opportunity to serve you better in the future.
1.0
worst experience .
duranta d.couple
very bad service worst experience don't Go to this hotel .
Room: Deluxe AC Double bed
GOURANGA GUEST HOUSE has replied on Fri Apr 11 19:11:19 IST 2025
We’re truly sorry to hear that your experience did not meet expectations, and we sincerely apologize for the inconvenience you faced. Your feedback is very important to us, and we take it seriously as we continuously work to improve our services. We regret that we couldn't provide the level of comfort and cleanliness you deserved, and we hope you’ll give us a chance in the future to make things right.
1.0
worst experience
ayan.family with 1 kid
no power backup no extra facility. worst experience . not upto the mark of a cost of 2641. asked them to provide power backup and they was saying they are also staying without electricity. are we supposed to listen this type of things from hotel?
Room: Deluxe AC Four Bed
GOURANGA GUEST HOUSE has replied on Fri Apr 11 19:12:27 IST 2025
We’re very sorry to hear about your disappointing experience and truly apologize for the inconvenience caused due to the power issues and lack of facilities. We completely understand your frustration and agree that our guests deserve better communication and service, especially considering the cost of the stay. Your feedback has been shared with the management team for immediate review, and we are working to improve our backup systems and guest support. We truly appreciate you bringing this to our attention and hope you’ll consider giving us another opportunity to serve you better in the future.
