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Sector 115, Mohali
12 Ratings, 4 Reviews
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Terrible Stay
no towel in rooms and bathroom chappal also service telephone also not applicable in room how we can contact
Room: Standard Double Room
Terrible Stay
one of the worst experience as hotel stay. check-in was very cumbersome. no one was at reception. my reservation was not reflecting at all. after making a few calls I was allotted a room concept of room service too is not heard of. you are not allowed to order from outside and no intercom, reception was unmanned during whole stay they gave on local mobile no to order, which was not answered and the morning no one bothered to check with me. I could not get one coffee.
Room: Deluxe Double Room
G8 HOTEL has replied on Tue May 27 11:51:19 IST 2025
Dear Mr. Dharmveer Thaker, Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience did not meet your expectations, and we truly regret the inconvenience caused during your stay. Please accept our sincere apologies for the issues you faced during check-in and for the communication lapses you encountered. Your comments have been taken very seriously, and we are already reviewing our procedures to ensure that reception services and room support are prompt and responsive at all times. We also understand your frustration with the lack of room service and communication options. This is certainly not the experience we aim to provide, and we are currently working on improving our guest service channels and availability, including better coordination for food and beverage requests. Guest comfort and satisfaction are our top priorities, and your feedback is crucial in helping us improve. We would be grateful for an opportunity to welcome you again and provide a much better experience.
irritating property
Third class hotel hai room me telephone available nhi hai light rahne pe hi AC working hai staff ke pass koi booking details nhi hai payment ke liye baar baar puchhta hai kab Kiya kaise kiye bahut hi irritating property hai
Room: Deluxe Double Room
G8 HOTEL
Dear Mr. Alok Kumar, Thank you for taking the time to share your feedback. We’re truly sorry to hear about the inconvenience you experienced during your stay, and we sincerely apologize for not meeting your expectations. Your concerns regarding the lack of a telephone in the room, AC functioning only when the lights were on, and the confusion around your booking and payment details have been noted seriously. This is not the kind of experience we strive to provide, and we regret any frustration caused. We are currently addressing these issues with our team and working on improving our internal systems and guest communication to ensure a much smoother experience for future guests. We appreciate your honest feedback—it helps us grow and improve. We hope you will consider giving us another chance to serve you better in the future.
Good Stay
The hotel was nice, neat and clean, and the service was excellent. It was a very nice experience. Thank you.
Room: Standard Double Room
G8 HOTEL has replied on Sun Mar 30 22:16:47 IST 2025
Thank you, ma'am. We are glad that you enjoyed your stay at our hotel. Thank you for choosing us. We look forward to having you again.
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