First time I had a experience with this heritage hotels, I went Ahmadabad for business purposes and wanted a budget hotels but saw the pictures on make my trip and booked it, but when I reached hotel it was different than I predicted, once I wanted to change hotel because there was no TV, but I was already checked in so there was no option left, so I stayed there for one night, but the final experience was ple asant and comfortable .. It was totally different experience, at the end staff member was good, supportive and smiley faced ...