Staff is very rude, don't know how to talk to customer. Was asking extra money for 1 hr early check-in, when refuses as it was complimentary, then they told us they don't have room available, but it was available if we give them extra money. When tried to clear things while talking they said they can't talk to us, their manager can't talk to us, owner wouldn't pick up the call, either wait outside 2 hrs or pay extra for checkin. Why are they standing there if they can't talk to customers. What the manger is managing?
Were rude even at checkout. And asking for the money.