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Chamba - Mussoorie Rd, Dhanaulti
9 Ratings, 6 Reviews
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Disappointed with the property.
Very disappointing experience. The rooms were extremely dirty, with stained bed covers and an unhygienic environment. The bathroom was in terrible condition and clearly neglected. Most of the staff appeared to be underaged and untrained, which raised serious concerns. To make matters worse, the images shown online were completely misleading and did not reflect the actual condition of the property. Overall, it was a very bad experience and I would not recommend this place to anyone.
Room: Deluxe Room
FabExpress Neilkanth has replied on Mon Jun 02 14:01:28 IST 2025
We’re truly sorry to hear about your disappointing experience. This is certainly not the standard we aim to provide. The concerns regarding room cleanliness, staff professionalism, and listing accuracy have been escalated to the concerned team. We are taking corrective measures on priority to ensure this does not recur. Thank you for your feedback.
Excellent Stay
"A wonderful budget hotel that offers great value for money. The room was basic but very clean, and the bed was quite comfortable. The staff were attentive and always ready to assist. The hotel’s location was perfect for sightseeing, with key attractions within easy reach. Highly recommended for budget-conscious travelers!"
Room: Deluxe Room
FabExpress Neilkanth has replied on Thu May 29 03:34:10 IST 2025
Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed your stay and found our hotel to be a great value. It's great to know our staff made a positive impression and that the location suited your sightseeing plans. We look forward to welcoming you back on your next visit!
Terrible Stay
Terrible. Staying here was very painful. It is not worth living in any way, neither cleaning, nor any service is good, even the light came at 12 o'clock at night, we have dinner in the light of the candle.
Room: Deluxe Room
FabExpress Neilkanth has replied on Tue Jul 02 21:05:01 IST 2024
Hi Rajat, we appreciate your feedback and apologize for the inconvenience you faced during your stay. Your comments are invaluable to us as we strive to enhance our services. If you would like to provide more details about your experience, feel free to reach out to us directly. Best Regards, FabHotels
Terrible Stay
Terrible experience staying in this hotel. -No basic amenities. -Gyser was not working -lot of insects here and there -No cleanliness -No water in washroom -Not at all a good stay for a family -Best for goons. -No concrete walls only a temporary structure -Lot of noise from other rooms with high music. In total a Pathetic experience
Room: Deluxe Room
FabExpress Neilkanth has replied on Thu Jun 27 23:17:00 IST 2024
Hi Vikas, we sincerely apologize for the challenges you encountered during your recent stay at our hotel. Your feedback is incredibly valuable to us as we continuously strive to enhance our services. We are actively working to address the issues you faced and improve the overall guest experience. If you would like to provide further details about your experience, please feel free to reach out to us. We appreciate your input and hope to have the opportunity to offer you a much-improved stay in the future. Best Regards, FabHotels
poor
Room light was not properly working.cleaning was not up to the mark.price of total is so expensive.totally not worth it at all
Room: Deluxe Room
FabExpress Neilkanth has replied on Thu Jun 27 03:39:00 IST 2024
Hi Saurav, we regret to hear about your recent experience with us. We apologize for the issues you faced regarding the room light, cleaning, and pricing. Your feedback is valuable to us in improving our services. Kindly provide more information about your stay so we can address your concerns effectively. Best Regards, FabHotels
Average Stay
Rooms were fine. Food was average.
Room: Deluxe Room
FabExpress Neilkanth has replied on Tue Jun 18 23:23:01 IST 2024
Hi Sanjay, we appreciate your feedback on your recent stay with us. Your insights on the room and food are invaluable to us and will help us enhance our services. Should you wish to provide more details, please feel free to reach out to us via our feedback email. Best Regards, FabHotels
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