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Review Of Emporium Hotel

Hampankatta, Mangalore

    User Rating & Reviews

    • everyone
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    3.9
    Very Good

    394 Ratings, 249 Reviews

    excellent
    26%
    very good
    43%
    average
    19%
    poor
    7%
    bad
    5%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 4
    • 2
    • 4
    • 5
    • 3
    • 4
    • 5
    • 5

    Rating Categories

    • Location4.1
    • Cleanliness3.8
    • Room3.8
    • Value For Money3.7
    • Food3.2
    • Security3.0
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    We are using generative AI to show you summarised user review

    Review Summary

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    • Good budget-friendly option with clean and tidy rooms.
    • Conveniently located in the heart of the city with easy access to transport and amenities.
    • Courteous and attentive staff that quickly respond to requests.
    • Food delivery from nearby restaurants available, despite the lack of an in-house option.
    Read more

    Sort by:

    Positive first
    2.0

    Poor Stay

    saravanan u.family with 2 kids

    room was full of dust , shower not working properly, car parking difficult place , not for family stay

    Travel Month: Oct 2025

    Room: Deluxe Room AC - Double

    Emporium Hotel

    Respected sir/Madam, Thank you for your feedback and excellent 2 star review. We sincerely apologize for the issues you faced regarding cleanliness, Your concerns have been noted, and we’ll work on improving it . we wish to bring to your kind notice that most the 80% of the online guest rated our hotel 4 star. We truly value your input and hope to provide you with a better experience on your next visit Thanking g you

    4.0

    Nice budget hotel in Mangalore city

    avik s.group

    Nice hotel for budget stay. Convenient location - shops, hospital and restaurants nearby. Can order outside food. Polite staff.

    Travel Month: Oct 2025

    Room: Deluxe Room AC - Double

    Emporium Hotel has replied on Thu Oct 09 10:07:52 IST 2025

    Respected sir/Madam, Thank you for your feedback and excellent 4 star review. We truly value your input and hope to provide you with a better experience on your next visit Thanking you

    4.0

    Good Stay

    fatima f.family

    Very good location closer to the college Food was easily accessible The rooms were very clean and tidy

    Travel Month: May 2025

    Room: Deluxe Room AC - Double

    Emporium Hotel has replied on Fri Jun 27 15:32:22 IST 2025

    Thank you very much for choosing our hotel emporium for your stay while you are in Mangalore. we are very grateful for your 5 star review. Thanking you

    4.0

    Overall Stay Overvie

    sanju.family

    Location was perfect since it's in the centre of the city. Food was available either by order or nearby restaurants which is easily accessible. They provided sufficient amenities. For a short stay , this place is pretty decent to stay.

    Travel Month: May 2025

    Room: Deluxe Room AC - Double

    Emporium Hotel has replied on Mon Jun 09 09:11:14 IST 2025

    Thank you very much for choosing our hotel Emporium Mangalore for your stay while you are in Mangalore. we are highly appreciable for your 4 star ratting. Thanking you

    4.0

    Good Stay

    sneha a.

    Location was good. But there are no restaurants nearby. For 2000 per day, more sophistication can be done. Towels were not changed every day. Dustbins of good look and quality can be kept. Few upgrade needed.

    Travel Month: May 2025 (4-Night Stay)

    Room: Deluxe Room AC - Double

    Emporium Hotel has replied on Wed Jun 11 16:14:40 IST 2025

    Respected sir/Madam, Thank you for your feedback and excellent 4 star review. We sincerely apologize for the issues you faced regarding cleanliness, and dining experience. Your concerns have been noted, and we’ll work on improving these areas, . we wish to bring to your notice that our staff cleaned your rooms daily and replace the bath towels in front of your brother. We truly value your input and hope to provide you with a better experience on your next visit Thanking g you.

    4.0

    Good services, and good approaches from reception

    mohammed n.business

    Good services, good approaches from reception. , cleanest is good, on time services, easy to reach hotel

    Travel Month: May 2025

    Room: Deluxe Room AC - Double

    Emporium Hotel has replied on Mon Jun 09 09:10:23 IST 2025

    Thank you very much for choosing our hotel Emporium Mangalore for your stay while you are in Mangalore. we are highly appreciable for your 5 star ratting. Thanking you

    5.0

    Good location and very good staff response

    manikanth d.business

    Good location and very good staff response, center city location. Very near to bus stand and main city

    Travel Month: May 2025

    Room: Deluxe Room AC - Single

    Emporium Hotel has replied on Mon May 19 11:41:20 IST 2025

    Thank you very much for choosing our hotel Emporium Mangalore for your stay while you are in Mangalore. we are highly appreciable for your 5 star ratting. Thanking you

    1.0

    Terrible Stay

    pahim b.

    Very bad and tasteless food Dirty and stinky rooms The bed was completely dusty

    Travel Month: Apr 2025

    Room: Deluxe Room AC - Double

    Emporium Hotel has replied on Tue May 13 16:33:20 IST 2025

    Respected sir, Thank you for your feedback!. We sincerely apologize for the issues you faced regarding cleanliness, and dining experience. Your concerns have been noted, and we’ll work on improving these areas, . we wish to bring to your notice that we have replaced all the old room mattress by new mattress dated on 26.04.2025 the day you check in to the hotel. Again you have given the feedback regarding the bed was completely dirty. We truly value your input and hope to provide you with a better experience on your next visit Thanking g you

    1.0

    behaviour

    harsh r.couple

    Staff is very irritating calls in the morning 7 am and will call 1 hour before check out. Cleanness was okay.

    Travel Month: Mar 2025

    Room: Deluxe Room AC - Double

    Emporium Hotel has replied on Mon Apr 14 13:29:28 IST 2025

    Thank you very much for choosing our hotel Emporium Mangalore for your stay while you are in Mangalore. we are highly appreciable for your 1 star ratting. we noted your feedback and we will take the necessary action in this regard and we will trained the staff and this type of staff behavior will not repeat again. Thanking you

    4.0

    Good Stay

    Check in and check out the process sooth, the room is very small, and AC is only for names I suggest you don't go in summer... Staff are supporting, food not available but t you are ordering online zomato Swiggy Overall a nice budget friendly👍🏻

    Travel Month: Mar 2025

    Room: Deluxe Room AC - Single

    Emporium Hotel has replied on Mon Apr 14 13:26:35 IST 2025

    Thank you very much for choosing our hotel Emporium Mangalore for your stay while you are in Mangalore. we are highly appreciable for your 4 star ratting. we noted your feedback and we will take the necessary action in this regard Thanking you

    4.0

    Would always recommend Emporium to stay

    jeethan b.family

    I loved staying in emporium. It feels lik home , very clean. It is a very very safe place for woman to stay. Staff is extreamly good and very polite. Lov staying in emporium

    Travel Month: Mar 2025

    Room: Deluxe Room AC - Double

    Emporium Hotel has replied on Fri Mar 21 11:44:31 IST 2025

    Thank you very much for choosing our hotel Emporium Mangalore for your stay while you are in Mangalore. we are highly appreciable for your 4 star ratting. Thanking you

    4.0

    Good place to stay in a great location.

    vinay p.family

    Decent place to stay in the heart of mangalore. All facilities like hot water, room cleaning, good washrooms, elevator and considerate staff are available. Overall a very decent place to stay with family.

    Travel Month: Feb 2025 (3-Night Stay)

    Room: Deluxe Room AC - Double

    Emporium Hotel has replied on Thu Feb 20 11:11:45 IST 2025

    Thank you very much for choosing our hotel Emporium Mangalore for your stay while you are in Mangalore. we are highly appreciable for your 4 star ratting. Thanking you

    5.0

    My stay at hotel emporium, mangalore

    ramakrishna s.couple

    I was permitted early check-in. The rooms were clean and large. Toilet was also kept clean. Staff at reception was very good.

    Travel Month: Jan 2025

    Room: Deluxe Room AC - Double

    • user photos
    • user photos
    • user photos

    Emporium Hotel has replied on Tue Jan 28 11:00:32 IST 2025

    Thank you very much for choosing our hotel Emporium Mangalore for your stay while you are in Mangalore. we are highly appreciable for your 5 star ratting. Thanking you

    5.0

    Excellent Stay

    ganesh k.

    The property was very neat and clean, very hygienic, service was too good and i was literally happy with ideas about visiting which was given by the counter boy. Highly recommended for everyone thanks.

    Travel Month: Jan 2025

    Room: Deluxe Room AC - Double

    Emporium Hotel has replied on Tue Jan 28 11:01:08 IST 2025

    Thank you very much for choosing our hotel Emporium Mangalore for your stay while you are in Mangalore. we are highly appreciable for your 5 star ratting. Thanking you

    5.0

    Excellent Stay

    chetan.

    The room was well maintained & clean, all the required facilities were available. Except no hot water for shower, receptionist were kind

    Travel Month: Dec 2024

    Room: Deluxe Room AC - Double

    Emporium Hotel has replied on Tue Jan 07 16:08:41 IST 2025

    Thank you very much for choosing our hotel Emporium Mangalore for your stay while you are in Mangalore. we are highly appreciable for your 5 star ratting. Thanking you

    4.0

    Economical and comfortable

    brian p.solo

    Hotel was comfortable and clean. It looks like a very safe secure place as well. The staff are very helpful and quick to help. I was able to make modifications in my booking easily after speaking with the receptionist. Autos are easily available as there is an auto rickshaw stand right opposite the hotel. No good eateries around, but swiggy and zomato services are available.

    Travel Month: Dec 2024

    Room: Deluxe Room AC - Single

    • user photos
    • user photos
    • user photos

    Emporium Hotel has replied on Tue Jan 07 16:09:40 IST 2025

    Thank you very much for choosing our hotel Emporium Mangalore for your stay while you are in Mangalore. we are highly appreciable for your 4 star ratting. Thanking you

    1.0

    Bedbugs in the hotel bed

    hemanth k.loyalty-iconfamily

    Very bad experience at emporium hotel due to bedbugs. We couldn't sleep and we didn't discover the bed bugs till the 3rd day. We cut short our stay. Initially we thought that it was mosquitoes and reported it to the hotel staff. They were unhelpful and only remarked that mosquitoes are common.

    Travel Month: Dec 2024 (4-Night Stay)

    Room: Deluxe Room AC - Double

    • user photos
    • user photos
    • user photos

    Emporium Hotel has replied on Sat Jan 04 16:15:48 IST 2025

    Thank you very much for choosing our hotel emporium Mangalore for your stay while you are in Mangalore. We noted your feedback and we wish to inform you that you had checked in to the hotel dated on 25.12.2024. and stayed in the same room for three days with out any complaint about the bed begs and even you did not informed the problem to the reception.But we are sorry to hear this complaint which you updated after the check out of the hotel. in case if you could have informed the reception definitely we shifted your room to another room and make your stay more comfortable. Besides more than 85% of the online guest has given the 4 to 5 star rating and they enjoyed their stay at hotel emporium Mangalore. Before your check in to the room and after you check out of the room we have given the same room to the online guests several times but nobody had complain about the bedbugs, Any way we are sorry for the inconvenience caused to you during time of your stay at hotel emporium. we will definitely take the necessary action in this regard Thanking you

    5.0

    Nice ambience

    karthik n.couple

    Had a great experience. With a good room and also it was very clean. And a good staff behavior and nature

    Travel Month: Nov 2024

    Room: Deluxe Room AC - Double

    Emporium Hotel has replied on Wed Jan 01 09:54:46 IST 2025

    Thank you very much for choosing our hotel Emporium Mangalore for your stay while you are in Mangalore. we are highly appreciable for your 5 star ratting. Thanking you

    3.0

    Average Stay

    wilson s.loyalty-icon

    washroom required tapes leakage repair, car parking is take time to entrance is take time , food facility is out of property and they give coupon to us is rs 150/-, they required more cleanness thanks 🙏. photo not taken by us

    Travel Month: Dec 2024

    Room: Deluxe Room AC - Double

    Emporium Hotel has replied on Sat Jan 04 10:00:54 IST 2025

    Thank you very much for choosing our hotel Emporium Mangalore for your stay while you are in Mangalore. we are highly appreciable for your 3 star ratting. Thanking you

    4.0

    Good Stay

    suhas.loyalty-icon

    Excellent location, good staff, very good amenities close to all major attractions. Easily accessible. Staff was good. Rooms were clean. Air condition g was working fine, hot water 24 by 7, clean towels. 5. 5

    Travel Month: Dec 2024

    Room: Deluxe Room AC - Single

    Emporium Hotel has replied on Wed Jan 01 09:53:44 IST 2025

    Thank you very much for choosing our hotel Emporium Mangalore for your stay while you are in Mangalore. we are highly appreciable for your 4 star ratting. Thanking you

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