The villa condition is so bad. The steps to go to the rooms are so steep and there is also a gap in the steps. The sofa is stained. The bed spreads were dirty. There is no hot water in the taps. There is a geyser in every room but not one is working. There was water shortage and we had to follow up with the caretaker because water was not flowing. There is an AC in the hall but it is not functional. We have raised multiple complaints with the caretaker and property manager but no one has done anything to make it right. The rooms are not that clean and basic things like liquid soap in the washrooom is not there. Also the caretaker does not clean the plates and glasses and also didn’t replace the towels in the morning. Overall a very bad experience.