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Agartala, Agartala | 4.4 km drive to Maharaja Bir Bikram Airport (IXA)
20 Ratings
Last 10 Customer Ratings (Latest First)
Reviews Summary
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Guests have voiced concerns about poor cleanliness and hygiene across the property, with many mentioning dirty rooms and unkempt bathrooms. The food quality has also been criticized, described as just okay. While the staff's cooperation is lacking, a positive note is that late check-out was allowed without extra charges. However, the overall experience has been disappointing, with guests feeling that it doesn’t justify the price paid.
Average Stay
I stayed in hotel dream star from 13/08/2023 to 15/08/2023. The food was okay. The cleanliness was not upto the mark.
Room: Standard Non Ac Room
Dream Star Hotel and Restaurant has replied on Thu Aug 24 16:46:09 IST 2023
Dear Mr Vishwarup Bhattacharya, thanks for sharing your feedback. We're sorry your experience didn't match your expectations. It was an uncommon instance and we'll do better.I hope you visit again and give us a chance for improvement.
Accommodation
Everything is good but fooding system is very poor.
Room: Standard Non Ac Room
Dream Star Hotel and Restaurant has replied on Wed May 24 16:18:27 IST 2023
Dear ms nachira begam, thanks for sharing your feedback. We're sorry your experience didn't match your expectations. It was an uncommon instance and we'll do better. I hope you visit again and give us a chance for improvement.
Cleanliness
soloNo proper cleaning surrounding is also dirty
Room: Standard Non Ac Room
Dream Star Hotel and Restaurant has replied on Wed Jan 25 13:35:13 IST 2023
Dear mr rahul sekh, thanks for sharing your feedback. We're sorry your experience didn't match your expectations. It was an uncommon instance and we'll do better. I hope you visit again and give us a chance for improvement.
Rooms and bathrooms are very dirty.
Very disappointed with mmt. . Very horrible stay. Only plus point is, that they allowed us to stay till 3pm with no extra cost.
Room: Super Deluxe Room
Dream Star Hotel and Restaurant has replied on Wed Jan 25 13:36:12 IST 2023
Dear mr arindam chakraborty, i'm extremely sorry that your experience did not match your expectations with us. It is so disheartening to see our valued guests unsatisfied with our services. Surely we will work upon your feedback to ensure a better experience in the future.
Cleanliness
soloVery poor cleanliness even without sweeping daily
Room: Standard Non Ac Room
Dream Star Hotel and Restaurant has replied on Wed Jan 25 13:37:04 IST 2023
Dear mr rahul sekh, i'm extremely sorry that your experience did not match your expectations with us. It is so disheartening to see our valued guests unsatisfied with our services. Surely we will work upon your feedback to ensure a better experience in the future.
I unpredicted
The staff is not so cooperative, i have to request them many time to make the things done. Once i enter the i found it dirty and i told the room service to clean it. But after a long long waiting they clean it.
Room: Standard Non Ac Room
Dream Star Hotel and Restaurant has replied on Wed Jan 25 13:37:53 IST 2023
Dear mr s j chakma, i'm extremely sorry that your experience did not match your expectations with us. It is so disheartening to see our valued guests unsatisfied with our services. Surely we will work upon your feedback to ensure a better experience in the future.
Very small room
soloDouble bed room booked but got a smalle room. Toilet was very bad not cleaned for days. Location is misleading
Room: Standard Non Ac Room
Dream Star Hotel and Restaurant has replied on Thu Nov 03 19:33:41 IST 2022
Dear mr guest thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately
Poor Stay
Facilities are very bed. Rooms were not hygienic and clean. Bed cover pillow cover were dirty and room service also not available and so costly also compare with the locality and room carpet area. Thanks makemytrip. I already share in few line it z horrible stay. I can't believe also makemytrip trip deal with such a bed type of hotel
Room: Standard Non Ac Room
Dream Star Hotel and Restaurant has replied on Thu Nov 03 19:33:58 IST 2022
Dear sir, we feel very sorry to hear from you that you did not have a pleasant experience at our hotel on your last stay with us. This is not the actual standard that we maintain in our hotel and this might have happened due to some temporary cause. We try our best in every possible way to provide a comfortable stay experience to our guests. Request you to give us a second chance to show our hospitality services on your next visit to the city.
this hotel is are very bad
room not clean and useless room wash room not clean i can't use
Room: Standard Non Ac Room
Dream Star Hotel and Restaurant has replied on Thu Nov 03 19:34:14 IST 2022
Dear mr guest i'm extremely sorry that your experience did not match your expectations with us. It is so disheartening to see our valued guests unsatisfied with our services. Surely we will work upon your feedback to ensure a better experience in the future.
Average Stay
For the paid amount of rs. 1800+ it is not that much of comfortability for the stay. Arrangements are not made properly mosquitoes are there and after informing also not provided any thing. While checkout time at 6-30 am no one is available and waited for 20 minutes nearly. There is no arrangement (hangers not provided even-though nails too) for keeping our dresses. Bathroom was not that much clean as expected. Overall i will say that it is waste of money with uncomfortable stay
Room: Standard Non Ac Room
Dream Star Hotel and Restaurant has replied on Thu Nov 03 19:33:19 IST 2022
Dear mr guest i'm extremely sorry that your experience did not match your expectations with us. It is so disheartening to see our valued guests unsatisfied with our services. Surely we will work upon your feedback to ensure a better experience in the future.
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