I had an utterly deplorable stay at Dream Resort in Bhuj, and I strongly advise travelers to steer clear of this property. The hospitality culture here is abysmal, completely failing to capture the warmth and authenticity of Kutch. Instead, it feels like a money-grabbing establishment with zero regard for guest satisfaction.
From the moment we arrived, the experience was marred by unprofessionalism. The staff, particularly Paras, the nephew of the owner Mr. Mahendra Bhai, was shockingly argumentative and outright rude, making us feel unwelcome and disrespected. This is not the kind of treatment you expect from a resort claiming to offer a premium experience.
The so-called "complimentary breakfast" is a complete sham. For a room booked for two people, they provide breakfast for only one, forcing you to pay extra for the second guest. The breakfast itself is a letdown—limited to just poha and paratha. When we inquired about other options, we were told we’d have to pay more, which is unacceptable for a property in this price range where most hotels offer a diverse spread.
Room service is practically nonexistent. We waited hours for basic requests, and the staff’s attitude made it clear they couldn’t care less about guest convenience. To top it off, there were no facilities provided for our driver, which is a basic courtesy at most reputable establishments.
This resort is a far cry from the hospitality and charm one expects when visiting Kutch. Save your money and peace of mind—choose literally any other property in Bhuj. Dream Resort is a nightmare you’ll regret booking.
Rating: 1/5
Recommendation: Avoid at all costs!