As per the room type and amenities listed in the invoice, several promised facilities were missing, such as the air purifier, study room, smart controls, and kettle. Items like the iron and ironing board, couch, speakers, and dental kit were also not provided.Interconnected room was not provided.
Moreover, the complimentary breakfast had very limited options and the same menu was repeated on both days. When I requested aloo paratha, the staff refused, mentioning it was in limited supply.
Overall, the stay did not meet the expected standards based on the listed amenities.
I request you to kindly review these discrepancies to ensure better guest experience in the future.
The best part to praise about the hotel is its location and room service menu which I liked.