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Review Of Deltrum Riviera Serviced Apartment

Sinthan Nagar, Bangalore

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.9
    Average

    55 Ratings

    excellent
    16%
    very good
    27%
    average
    18%
    poor
    13%
    bad
    25%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 1
    • 1
    • 1
    • 5
    • 1
    • 3
    • 5
    • 4
    • 3

    Rating Categories

    • Location3.6
    • Cleanliness3.0
    • Value For Money3.5
    • Food3.3
    • Facilities3.1
    • Value For Money3.5
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the helpful staff and spacious rooms at the property. The location is convenient for accessing nearby shops, and some enjoy the home-like feel during their stay. However, issues like cleanliness, poor service, and inadequate facilities are frequently mentioned. Many guests express disappointment with food quality and room conditions, while a few find value in the apartment amenities available.

    4.0

    Happy stay

    rajkumar s.couple

    We booked Deltrum Reviera and payment made. We tried contacting the hotel person, never attended the call. When we reached for a check in, found booking was not sent by MMT to the hotel and rooms where full. To our surprise, they acted quickly to this situation and provided a different best hotel for our stay. We are very happy with service provided by MakeMyTrip.

    Travel Month: Mar 2019 (3-Night Stay)

    Room: Standard Room

    1.0

    Very bad

    sandeep m.group

    Not good staff, make my trip need to be remove this hotel

    Travel Month: Feb 2019

    Room: Standard Room

    Deltrum Riviera Serviced Apartment has replied on Fri Feb 22 11:52:36 IST 2019

    Dear Sir, you need to understand, we did not receive your booking may be because of technical issue from portal end. You told us that you made the payment. Please tell us, if we did not receive the booking from the portal, how we supposed to take your booking. The same issue was told to you. It is duty to arrange alternatives as in the evening at 9pm, we did not have 7 rooms for your booking. So the issue is not this hotel, issue was with portal, they need to make sure that the booking reaches to us and was confirmed form the hotel side.

    1.0

    Pathetic stay

    kashi v.

    Staff is not well organised, food is pathetic. Cleanliness is not at all there. There are no toiletries as well. No words to comment.

    Travel Month: Jan 2019

    Room: Executive Room

    5.0

    Excellent Stay

    gagan d.

    Only the numbers of plugs were less. And TV size was small as per room space. Otherwise all was good.

    Travel Month: Dec 2018

    Room: Executive Room

    1.0

    Waste room

    raghavendra p.

    Waste room waste of money to accommodation.
    Waste room beds not attached in that room.

    Travel Month: Dec 2018

    Room: Executive Room

    5.0

    Worst service possible

    raghav t.loyalty-icon

    This was the worst service offered to me.

    Travel Month: Oct 2018

    Room: Standard Room

    Deltrum Riviera Serviced Apartment has replied on Thu Dec 13 12:45:56 IST 2018

    Dear sir thank you for the review. We will definitely look into the problem caused you.

    3.0

    Value for money

    satish k.

    It’s good hotel if we it for an offer. It’s wise to rethinking if there is no offer.

    Travel Month: Aug 2018 (3-Night Stay)

    Room: Executive Room

    Deltrum Riviera Serviced Apartment has replied on Thu Dec 13 12:47:49 IST 2018

    Dear sir we have improved the quality of services and facilities in our hotel. We request you to come once again and avail our services.

    1.0

    Nothing. Absolutely nothing. Cleanliness 0/5. Everything was disgusted. Please don't book this hotel, you will suffer a lot after going there. Don't waste your money. This hotel is fully 0.

    aishwarya s.family

    As per the hotels information these are separate apartments. I booked a 1 bhk apartment, after the hotel confirmed that it will be a separate 1 bhk apartment. But when I went there, it was something very different. They gave me a 3 bhk apartment and already in one bedroom someone was staying, in 2nd bedroom furniture work was going on and they gave me the 3rd bedroom. Kitchen, hall, dining table everything was dirty. It was disgusting to stand there.

    Travel Month: Aug 2018 (3-Night Stay)

    Room: Standard Room

    1.0

    Stay away from this hotel

    pritish s.

    Garbage's everywhere, inside the room and outside the room. In the living area on the sofa set there were two stray dogs sleeping at night. I informed it to the caretaker but he did nothing, it seemed like this is a regular case. No drinking water was provided, neither they have any cutlery. Anything I asked for they denied saying renovation is going on or go get yourself. I was stuck in the washroom for at least an hour just because they have their renovation going on and they had no water left in tank. They neither bothered to inform me earlier neither they cared. They provided me just a bucket of water and yes that's it. Just an advice to the hotel management, don't take bookings if you can't support your guests.

    Travel Month: Aug 2018

    Room: Executive Room

    1.0

    Terrible Stay

    kavita v.

    Very bad service of hotel, will not suggest to anyone.

    Travel Month: Aug 2018 (6-Night Stay)

    Room: Standard Room

    4.0

    Spacious

    sheo r.

    This serviced apartment has ample space to crash.
    Staff could have told about my paid breakfast, they didn’t even knock for it.

    Travel Month: Aug 2018 (3-Night Stay)

    Room: Executive Room

    Deltrum Riviera Serviced Apartment has replied on Thu Dec 13 12:49:28 IST 2018

    Dear sir we will definitely look into the problem caused you. Thank you for the review.

    4.0

    Not too good neither bad

    ashok b.

    Average hotel in this much price.
    Check-in and check-out flexibility not there.

    Travel Month: Aug 2018

    Room: Executive Room

    Deltrum Riviera Serviced Apartment has replied on Thu Dec 13 12:51:44 IST 2018

    Dear sir thank you for the review. We have renovated the hotel and improved the quality of services and facilities. Request you to come for another round of stay with us so that we get the opportunity to serve you at the best.

    3.0

    Average Stay

    sankhasubhra r.loyalty-icon

    Toilet could be better maintained.

    Travel Month: Aug 2018

    Room: Executive Room

    1.0

    Pathetic experience

    deepak s.

    Pathetic stay experience, would not recommend.
    Very bad experience. I will never stay next time.

    Travel Month: Aug 2018

    Room: Executive Room

    2.0

    Not bad

    sreekanth v.loyalty-icon

    You can improve your services by means of effective house keeping. Cleanliness in room and bathrooms are very important for any guests.
    Rooms should be cleaned and cleared before giving to next guests. We find very difficulty to locate the place and responses from staffs are very cold. Service level should improve then only next time we can opt the same.

    Travel Month: Jul 2018

    Room: Executive Room

    5.0

    Excellent Stay

    supriya s.

    It was a very comfortable stay and felt like home. The apartment was located at nice reachable places to shops. Food was not good, but can find lot of hotels in and around. Overall it was a pleasant stay.

    Travel Month: Jul 2018 (4-Night Stay)

    Room: Executive Room

    2.0

    Poor Stay

    prash d.

    No proper maintenance, rooms needs to be thoroughly checked before giving as customer can face loss of issues of the room is not good.

    Travel Month: Jul 2018 (6-Night Stay)

    Room: Executive Room

    5.0

    Nice place to stay

    vineet s.

    Good service and cooperative staff.

    Travel Month: Jul 2018 (11-Night Stay)

    Room: Executive Room

    2.0

    Not expected as per OYO standards.

    gourav v.

    Decent stay with rooms having not proper lightning and cleanliness. Also, the services available are not too good as you expect from a good hotel.

    Travel Month: Jul 2018 (4-Night Stay)

    Room: Standard Room

    4.0

    Nice hotel

    sita r.

    Nice hotel to stay. Locality was also good. Every thing is available in the locality.
    Every thing was good. Nice place to stay.

    Travel Month: Jun 2018

    Room: Standard Room

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