Review Of Delight The Fortuna Sapphire Resort

This property in Lachung offers a great location with amazing views of the surrounding mountains. However, some guests have complained about the cleanliness issues in the rooms, including unemptied dustbins, used tissues, and hair on the mattress and pillow. The food & dining is generally good, with some guests praising the delicious dishes and others finding the options limited. The staff is friendly and helpful, with many guests appreciating their courteous behavior. The room size is spacious and well-appointed, with some guests finding the bathrooms to be gigantic.

• Location

  The property is located in a beautiful and serene location with amazing views of the surrounding mountains and valleys. It is conveniently located near popular tourist spots and provides easy access to nearby activities. Guests appreciated the location and found it to be the best in Lachung.

• Cleanliness

  Guests were disappointed with the cleanliness and maintenance issues of the property. Many reviews mentioned that the rooms were not cleaned properly and had issues such as hair on the mattress and pillow, unemptied dustbins, and used tissues in the washroom. Some guests also found the property to be noisy and lacking in privacy.

• Food & Dining

  Guests enjoyed the food at the property and found it to be delicious and of good quality. The menu offered a wide range of dishes and the vegetarian food was exceptionally excellent. However, some guests found the service to be slow and the food options to be limited.

• Staff

  Guests appreciated the courteous and friendly behavior of the staff at the property. They found the staff to be helpful and accommodating, going out of their way to make their stay comfortable and enjoyable. However, some guests found the staff to be inefficient and unprofessional.

• Room

  Guests found the rooms at the property to be spacious, well-appointed, and tastefully decorated. The beds were comfortable and the modern amenities made their experience relaxing and enjoyable. However, some guests found the basic necessities such as heaters, towels, and toothbrushes to be missing.