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Review Of Delight Green Heaven Resort

Nutan Para, Lataguri

    User Rating & Reviews

    • everyone
    • group
    • couple
    • family
    4.2
    Very Good

    46 Ratings, 20 Reviews

    excellent
    52%
    very good
    26%
    average
    13%
    poor
    7%
    bad
    2%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 4
    • 5
    • 5
    • 4
    • 5
    • 4
    • 5
    • 4

    Rating Categories

    • Location3.6
    • Cleanliness4.4
    • Room4.5
    • Value For Money4.1
    • Food3.9
    • Security4.7
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    Reviews Summary

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    This property is a hidden gem with a fantastic location surrounded by tea gardens and forest, perfect for nature walks. Guests appreciate the cleanliness and well-behaved staff, particularly the helpful manager, Mr. Malay. The spacious rooms and amazing balcony views add to the charm. Though food options are limited and spicy for some, the overall taste is praised. A serene, safe environment makes it a great spot for relaxation, especially for those seeking a break from the hustle-bustle.

    Sort by:

    Positive first
    4.0

    Good res o

    mehabub a.couple

    Clean resort well behaved staffs nice location good room big balcony water supply good a. C, geyser working properly

    Travel Month: Feb 2024

    Room: Executive

    • user photos
    • user photos

    Delight Green Heaven Resort has replied on Thu Apr 04 18:26:06 IST 2024

    Thank you so much for taking the time to leave us a 4-star review! We're thrilled to hear that you had such a positive experience with our service. Your satisfaction is our top priority, and we're delighted to have met your expectations. If you ever need anything else or have any questions, feel free to reach out. We truly appreciate your support!

    2.0

    Rooms are not good

    baidehi c.loyalty-iconfamily

    From outside, property looks nice. Location is also good. But rooms are terrible. We have stayed in ground floor rooms. Half of the things are broken. Very less light in room. Washroom was horrible. Rooms were not cleaned too.

    Travel Month: Dec 2023 (3-Night Stay)

    Room: Executive

    3.0

    Veg meal

    alpesh h.family

    Location is good but availability for veg food is limited along with no option for jain meal. All other services are ok

    Travel Month: Oct 2023 (4-Night Stay)

    Room: Executive

    5.0

    Good and enjoyable stay

    sushovan c.loyalty-icongroup

    Had a splendid night under the supervision of mr. Malay. It was a very good experience while staying. It is very close to lataguri nic.

    Travel Month: Sep 2023

    Room: Executive

    5.0

    Mind blowing location

    pritam d.group

    This resort is situated in lataguri, just 5 minute walking distance from the lataguri jeep safari booking counter, if you are looking for safari then this is the best location. Apart from that the resort is situated between a tea garden and forest, you can walk around in the garden in morning and can easily spot peacocks. Very neat and clean property, with well behaved staffs. And the property manager mr. Ma-lay kaur is always keen to help. You can easily plan your travel by just consulting with him.

    Travel Month: Feb 2023

    Room: Executive

    2.0

    A substandard hotel

    ranjit k.loyalty-iconcouple

    Location. Very secluded place. Calm and quiet Rooms. Sub standard rooms with basic amenities Food. Pretty bad, spicy and salty food. Breakfast has very limited items, leftover from previous days Internet. WiFi Internet is terrible unstable and slow Amenities. No room heater. Dining area is far away from room Warning. Not suitable for senior citizens or families with kids.

    Travel Month: Dec 2022 (4-Night Stay)

    Room: Executive

    • user photos
    • user photos
    • user photos
    5.0

    Excellent Stay

    debasish s.

    Nice location and wonderful service also resort staff behaviour very polite. Wise another time stay. Without doubt one of the favorite hotels i stayed during my time in hotel ! upon arrival we were warmly welcomed by the staff and manager. The staff was extremely friendly, the restaurant very flexible (appreciate this) and the restaurant supervisor deserves a special thanks. We had two great evenings here, which obviously also added up to the experience.

    Travel Month: Nov 2022

    Room: Executive

    Delight Green Heaven Resort has replied on Mon Dec 05 20:11:22 IST 2022

    Dear Mr. Debasish, Greetings from Delight Green Heaven Resort, Lataguri. We would like to take this opportunity to thank you for taking the time to write a review about your experience at Delight Green Heaven Resort. It was indeed a pleasure to have you stay with us and thank you for sharing your wonderful feedback. The team takes great pride in the service they provide and we believe the small details make a big difference and drive us towards perfection. Your generous praise of our team, service and facilities is truly very encouraging. The team looks forward to welcoming you back to your home in Lataguri. With best regards, Team Delight

    5.0

    Dream trip=mmt

    jitendra d.family

    Just amazing stay. Staff behaviour so calm &so nice. Room was so good & very good, tasty food quality.

    Travel Month: Aug 2022

    Room: Executive

    Delight Green Heaven Resort has replied on Wed Oct 26 17:10:20 IST 2022

    Dear Mr. Jitendra, Greetings from Delight Green Heaven Resort, Lataguri. We would like to take this opportunity to thank you for taking the time to write a review about your experience at Delight Green Heaven Resort. It was indeed a pleasure to have you stay with us and thank you for sharing your wonderful feedback. The team takes great pride in the service they provide and we believe the small details make a big difference and drive us towards perfection. Your generous praise of our team, service and facilities is truly very encouraging. The team looks forward to welcoming you back to your home in Lataguri. With best regards, Team Delight

    4.0

    Good Stay

    dibya d.couple

    Pleasant stay. Good location. Rooms, bathrooms, lobby are clean and well maintained. Food is good although not much variety in the menu list. Overall nice experience. Car rent was higher, try to arrange car directly from local transport if possible, do not take car arranged by resort. It will save lots of money. Good luck.

    Travel Month: Dec 2021

    Room: Executive

    Delight Green Heaven Resort has replied on Wed Dec 15 11:06:52 IST 2021

    Dear ma’am, thank you for choosing to stay at delight! we are always at your service. We are delighted to know that you had a memorable stay with us. It is indeed gratifying to receive such encouraging comments and to know that our services and facilities were to your satisfaction. Your feedback motivates us to ensure that we continue to deliver a true "delight experience" to every guest visiting our resort. Thank you once again and we look forward to the opportunity of welcoming you back. Warm regards,

    5.0

    Calm place to stay

    anirban s.family

    The place is really good quite and calm. Though it is away from town but even it is reachable to local market place for any needs. The food menue is limited but the taste is really good and less spicy. Tahlis are available which are bengali homely food. The house keeping staff was cleaning the rooms and common area regularly.

    Travel Month: Aug 2021

    Room: Executive

    Delight Green Heaven Resort has replied on Mon Nov 08 16:48:22 IST 2021

    Dear guest, thank you for sharing your valuable feedback on this forum. We are pleased to know that you had a wonderful experience with the entire hospitality department. We are sure your words of encouragement would go a long way in inspiring and motivating the team and we are truly delighted that you were able to enjoy a generous service experience during your visit. Your wonderful feedback is indeed gratifying and will be shared with the entire team. It was certainly a pleasure for us to be at your service and we look forward to welcoming you again soon. Warm regards,

    5.0

    Our stay at delight green heaven resort lataguri

    archita d.family

    Our stay was very comfortable. The location of the resort is just perfect to relax and unwind. The resort is equipped with all necessary amenities and staff is very friendly and cooperative. Food is reasonably priced and the hotel staff had arranged for transportation on request. We would definitely recommend this resort for a perfect stay in lataguri.

    Travel Month: Apr 2021

    Room: Executive

    Delight Green Heaven Resort has replied on Mon Nov 08 16:49:01 IST 2021

    Dear guest, thank you for sharing your valuable feedback on this forum. We are pleased to know that you had a wonderful experience with the entire hospitality department. We are sure your words of encouragement would go a long way in inspiring and motivating the team and we are truly delighted that you were able to enjoy a generous service experience during your visit. Your wonderful feedback is indeed gratifying and will be shared with the entire team. It was certainly a pleasure for us to be at your service and we look forward to welcoming you again soon. Warm regards,

    5.0

    Full marks for the location and ambiance

    sushenjit g.couple

    It was a memorable experience for us. We enjoyed it a lot. Staffs are very well behaved. Room service is very good. The view from the balcony is amazing 😍. We enjoyed the campfire 🔥 and the tribal dance. The manager malay is very decent. mr Arup sarkar, the property owner talked with us very gracefully. overall, we had a great stay here.
    Absolutely fantastic safety measures have been taken! Standard is up high! I would like to assure you that you will not get disappointed.

    Travel Month: Apr 2021 (3-Night Stay)

    Room: Cottage

    Delight Green Heaven Resort has replied on Sat Apr 10 11:43:54 IST 2021

    Dear guest, thank you for sharing your valuable feedback on this forum. We are pleased to know that you had a wonderful experience with the entire hospitality department. We look forward to seeing you again and making things right. We are sure your words of encouragement would go a long way in inspiring and motivating the team and we are truly delighted that you were able to enjoy a generous service experience during your visit. Your wonderful feedback is indeed gratifying and will be shared with the entire team. It was certainly a pleasure for us to be at your service and we look forward to welcoming you again soon. Warm regards,

    4.0

    Hotel location is good

    sourav k.loyalty-iconfamily

    I have to reiterate that the gorumara national park is not a very good place to visit as you may not see any wild animals during your stay and jungle safari. We have missed the watch tower location as the hotel person was misleading us continuously. The cottage is actually awesome. You can feel the real essence of staying amid-st of forest.

    Travel Month: Mar 2021 (3-Night Stay)

    Room: Cottage

    Delight Green Heaven Resort has replied on Thu Mar 25 14:10:40 IST 2021

    Dear guest, it was certainly a pleasure for us to be at your service. We are very apologetic to hear about your experiences. Our goal is to provide guests with warm, efficient and personalized service and we take that very seriously. However in your comments, i must inform you that, 'delight green heaven resort' and its members, has nothing to do with jungle safari, gorumara national park or the watch tower booking. My person in the front desk did inform you about the outside ticket booking of gorumara national park for which you have to stand in queue early morning and that time you refused. We never promised any kind of booking part of car services or jungle booking and water tower services as the government is liable to provide these kinds of services. Your comments regarding the service provided have been carefully noted and are being reviewed by the management. We look forward to your future return and we will strive to meet and exceed your expectations. Warm regards, shivam (team delight hotels pvt. Ltd)

    4.0

    Calming

    mayureena b.family

    Such a great stay ❤. love to visit again.

    Travel Month: Mar 2021

    Room: Cottage

    Delight Green Heaven Resort has replied on Sat Mar 20 10:41:32 IST 2021

    Dear guest, thank you for sharing your valuable feedback on this forum. We are pleased to know that you had a wonderful experience with the entire hospitality department. We look forward to seeing you again and making things right. We are sure your words of encouragement would go a long way in inspiring and motivating the team and we are truly delighted that you were able to enjoy a generous service experience during your visit. Your wonderful feedback is indeed gratifying and will be shared with the entire team. It was certainly a pleasure for us to be at your service and we look forward to welcoming you again soon. Warm regards, (team delight hotels pvt. Ltd)

    5.0

    Excellent stay

    k r.couple

    The entire properly was very clean and well maintained. The staff, especially mr. Ma-lay and mr. Amit were extremely hospitable and accommodating for any needs that we had. The room was big and spacious and the property has a lot of open space. Right next to the property there was a tea estate and the forest if anyone wants to go for a nice walk in the nature.

    Travel Month: Feb 2021

    Room: Executive

    Delight Green Heaven Resort has replied on Fri Mar 05 14:53:31 IST 2021

    Dear guest, thank you for sharing your valuable feedback on this forum. We are pleased to know that you had a wonderful experience with the entire hospitality department. We look forward to seeing you again and making things right. We are sure your words of encouragement would go a long way in inspiring and motivating the team and we are truly delighted that you were able to enjoy a generous service experience during your visit. Your wonderful feedback is indeed gratifying and will be shared with the entire team. It was certainly a pleasure for us to be at your service and we look forward to welcoming you again soon. Warm regards, shivam (team delight hotels pvt. Ltd)

    5.0

    Awesome experience amid-st forest.

    sourav d.loyalty-icongroup

    Great location. Staffs are very cooperative and helpful. They arranged a barbeque in the lawn, great food. A complete value for money.

    Travel Month: Jan 2021

    Room: Executive

    Delight Green Heaven Resort has replied on Tue Feb 02 11:14:40 IST 2021

    Dear guest, thank you for sharing your valuable feedback on this forum. We are pleased to know that you had a wonderful experience with the entire hospitality department. We look forward to seeing you again and making things right. We are sure your words of encouragement would go a long way in inspiring and motivating the team and we are truly delighted that you were able to enjoy a generous service experience during your visit. Your wonderful feedback is indeed gratifying and will be shared with the entire team. It was certainly a pleasure for us to be at your service and we look forward to welcoming you again soon. Warm regards, shivam (team delight hotels pvt. Ltd)

    5.0

    Excellent

    sanjay h.couple

    I love this resort excellent service and best place for couples

    Travel Month: Nov 2020

    Room: Executive

    Delight Green Heaven Resort has replied on Thu Dec 10 12:07:43 IST 2020

    Dear guest, thank you for sharing your valuable feedback on this forum. We are pleased to know that you had a wonderful experience with our service department. We look forward to seeing you again and making things right. We are sure your words of encouragement would go a long way in inspiring and motivating the team and we are truly delighted that you were able to enjoy a generous service experience during your recent visit. Your wonderful feedback is indeed gratifying and will be shared with the entire team. It was certainly a pleasure for us to be at your service and we look forward to welcoming you again soon. Warm regards, shivam replied by shivam (hotel asst manager)

    5.0

    Review of delight green heaven resort stay

    promit m.couple

    Was a great stay, well sanitized, very tasty food, awesome location, very cooperative and polite staff to attend to your needs. Overall a wonderful experience. Great location just adjacent to forest and tea garden estate

    Travel Month: Oct 2020 (4-Night Stay)

    Room: Executive

    Delight Green Heaven Resort has replied on Wed Dec 09 11:21:56 IST 2020

    Dear guest, thank you for sharing your valuable feedback on this forum. We are pleased to know that you had a wonderful experience with our service department. We look forward to seeing you again and making things right. We are sure your words of encouragement would go a long way in inspiring and motivating the team and we are truly delighted that you were able to enjoy a generous service experience during your recent visit. Your wonderful feedback is indeed gratifying and will be shared with the entire team. It was certainly a pleasure for us to be at your service and we look forward to welcoming you again soon.

    5.0

    Homely service and very polite staff admist natural beauty

    mithilesh.loyalty-icongroup

    All protocols for safety and security is very much followed and the service of the staff was excellent with very polite and delight professionalism. Full with greenery which refreshes the mood and the body.
    All protocols for safety and security is very much followed and the service of the staff was excellent with very polite and delight professionalism.

    Travel Month: Aug 2020

    Room: Cottage

    Delight Green Heaven Resort has replied on Tue Aug 25 17:09:32 IST 2020

    Dear Mr. Gupta, Thank you very much for your review. We are looking forward to serve you again.

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