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Review Of Courtyard by Marriott Gorakhpur
Ramghar Tal, Gorakhpur | 6.2 km drive to Gorakhpur Airport (GOP)
User Rating & Reviews
- everyone
- couple
- family
- group
- business
Excellent
191 Ratings, 54 Reviews
Last 10 Customer Ratings (Latest First)
- 4
- 5
- 5
- 5
- 5
- 5
- 5
- 4
- 5
- 5
Reviews Summary
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This property shines with its warm hospitality and attentive staff, especially Zia, who goes the extra mile for guests. The spacious and clean rooms, along with a fantastic view of the lake, ensure a relaxing stay. Guests rave about the amazing breakfast buffet and delicious food available 24/7. The ambiance is cozy and inviting, making it perfect for a romantic getaway or a family trip. With excellent amenities and a beautiful location, it truly offers a memorable experience.
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Positive first
4.0
Good Stay
manish k.
It was nice stay staff behaviour was good hotel was clean & maintained
Room: Deluxe Guest room, 2 Twins
3.0
Average Stay
pankaj u.business
I'm a frequent customer of courtyard and been having experienced a lot ,specially on this tour a got to know that hotel front desk manager's are not keeping privacy of there customers, I don't think it is fair ,on this tour I got very bad service from the hotel staff who was serving, instead of complaint he was allowed to serve .I was surprised to see that the manager Mr Yash didn't took any action against that worker.i hope hotel management will look into this matter
Room: Deluxe Guest room, 2 Twins
5.0
Excellent hospitality experience
amarnath j.family
great staff, excellent hospitality. absolutely squeeqy and spotless clean. I would not to any other hotel.
Room: Guest room, 2 Twins, Pool view
Courtyard by Marriott Gorakhpur has replied on Sat Sep 20 10:16:58 IST 2025
Dear Mr. Joga, Greetings from Courtyard by Marriott, Gorakhpur! Thank you for your kind words! We’re delighted to hear that you had a comfortable and peaceful stay with us. It’s wonderful to know you enjoyed our amenities and services. Your satisfaction is our top priority, and your appreciation means a lot to us. We look forward to welcoming you back for another relaxing and memorable experience. Best Regards, Courtyard By Marriott, Gorakhpur
5.0
excellent stay
rishabh.couple
it was nice and beautiful the saty was amazing the staff was so good the food was amazing i booked the suite worh lake view and it was worth the view
Room: Deluxe Guest room, 1 King
Courtyard by Marriott Gorakhpur has replied on Sun Sep 07 12:23:47 IST 2025
Dear Mr. Bhatia, Greetings from Courtyard by Marriott, Gorakhpur! Thank you for your kind words! We’re delighted to hear that you had a comfortable and peaceful stay with us. It’s wonderful to know you enjoyed our amenities and services. Your satisfaction is our top priority, and your appreciation means a lot to us. We look forward to welcoming you back for another relaxing and memorable experience. Best Regards, Courtyard By Marriott, Gorakhpur
5.0
Excellent Stay
pratyush m.
It was a really comfortable stay. The staff were nice and friendly. The ambience was excellent. The food was delicious. Service was quick. I requested a delayed checkout and they politely agreed. I highly recommend it.
Room: Deluxe Guest room, 1 King
Courtyard by Marriott Gorakhpur has replied on Sun Aug 24 14:51:53 IST 2025
Dear Mr. Mishra, Greetings from Courtyard by Marriott, Gorakhpur! Thank you for your kind words! We’re delighted to hear that you had a comfortable and peaceful stay with us. It’s wonderful to know you enjoyed our amenities and services. Your satisfaction is our top priority, and your appreciation means a lot to us. We look forward to welcoming you back for another relaxing and memorable experience. Best Regards, Courtyard By Marriott, Gorakhpur
5.0
Excellent Stay
mitra l.
The stay was very comfortable and services of staff were of excellent.
Room: Deluxe Guest room, 2 Twins
Courtyard by Marriott Gorakhpur has replied on Sun Aug 24 14:52:07 IST 2025
Dear Mr. Joshi, Greetings from Courtyard by Marriott, Gorakhpur! Thank you for your kind words! We’re delighted to hear that you had a comfortable and peaceful stay with us. It’s wonderful to know you enjoyed our amenities and services. Your satisfaction is our top priority, and your appreciation means a lot to us. We look forward to welcoming you back for another relaxing and memorable experience. Best Regards, Courtyard By Marriott, Gorakhpur
1.0
Terrible Stay
nishant a.couple
When I am going for booking.... mmt showing book any room and enjoy 2 pints of beer... But Hotel said there is no voucher you got from MMt
Room: Deluxe Guest room, 2 Twins
Courtyard by Marriott Gorakhpur has replied on Thu Jun 12 17:40:39 IST 2025
Dear Mr Ahuja, Greetings from Courtyard by Marriott, Gorakhpur !! Thank you for sharing your feedback. We sincerely apologize for the inconvenience you faced during your stay. This is not the standard of service we aim to provide, and we regret that your experience fell short of expectations. Your concerns regarding the unfulfilled beer inclusion have been noted. We are addressing these issue with our team to ensure improvements are made promptly. We truly value your patronage and would appreciate the opportunity to restore your confidence in us during a future visit. Please feel free to reach out to us directly for any assistance. Best Regards Courtyard by Marriott, Gorakhpur
5.0
superb
rishabh.couple
the stay experience was amazing and the food was good also the ambience is excellent and i enjoyed my stay
Room: Deluxe Guest room, 2 Twins
Courtyard by Marriott Gorakhpur has replied on Wed May 07 16:17:13 IST 2025
Dear Mr. Bhatia, Greetings from Courtyard by Marriott, Gorakhpur! Thank you for your kind words! We’re delighted to hear that you had a comfortable and peaceful stay with us. It’s wonderful to know you enjoyed our amenities and services. Your satisfaction is our top priority, and your appreciation means a lot to us. We look forward to welcoming you back for another relaxing and memorable experience. Best Regards, Courtyard By Marriott, Gorakhpur
5.0
excellent service
rishabh.couple
staff was good and food quality was awesome. the ambience and the rooms are excellent. I enjoyed my stay very much
Room: Deluxe Guest room, 2 Twins
Courtyard by Marriott Gorakhpur has replied on Sun Aug 24 14:54:00 IST 2025
Dear Mr. Bhatia, Greetings from Courtyard by Marriott, Gorakhpur! Thank you for your kind words! We’re delighted to hear that you had a comfortable and peaceful stay with us. It’s wonderful to know you enjoyed our amenities and services. Your satisfaction is our top priority, and your appreciation means a lot to us. We look forward to welcoming you back for another relaxing and memorable experience. Best Regards, Courtyard By Marriott, Gorakhpur
5.0
serene surroundings
shail d.couple
It was pleasant stay! Everything satisfactory staff was quite supportive . I would love to stay again on my next visit
Room: Deluxe Guest room, 1 King, Pool view
Courtyard by Marriott Gorakhpur has replied on Wed May 07 16:16:59 IST 2025
Dear Guest, Greetings from Courtyard by Marriott, Gorakhpur! Thank you for your kind words! We’re delighted to hear that you had a comfortable and peaceful stay with us. It’s wonderful to know you enjoyed our amenities and services. Your satisfaction is our top priority, and your appreciation means a lot to us. We look forward to welcoming you back for another relaxing and memorable experience. Best Regards, Courtyard By Marriott, Gorakhpur
5.0
Awesome
shwetaksh o.couple
Marriott never disappoints me with their hospitality. I would like to specially mention Zia who have been highly supportive and so helpful during the whole check in process and she made sure everything is suited to me and my fiancé. She also made sure we get the best experience while we are there.
Room: Deluxe Guest room, 1 King
Courtyard by Marriott Gorakhpur
Dear Guest, Greetings from Courtyard By Marriott, Gorakhpur !! Thank you so much for your kind words and for choosing to stay with us. We’re absolutely delighted to hear that you had a memorable experience and that our hospitality met your expectations. A special thank you for mentioning Zia — she truly embodies the spirit of Marriott service, and your appreciation will mean the world to her. We’re so glad she could make your check-in seamless and ensure everything was perfect for you and your fiancé. We look forward to welcoming you back again soon and being a part of more special memories! Regards Ritesh Mishra
5.0
Excellent Stay
anshuman.group
It was very comfortable and peaceful i love it and i realxed very well thank you for this amenities and services.
Room: Executive Guest room, 1 King
Courtyard by Marriott Gorakhpur has replied on Sat Mar 29 11:16:31 IST 2025
Dear Mr Singh, Greetings from Courtyard by Marriott, Gorakhpur! Thank you for your kind words! We’re delighted to hear that you had a comfortable and peaceful stay with us. It’s wonderful to know you enjoyed our amenities and services. Your satisfaction is our top priority, and your appreciation means a lot to us. We look forward to welcoming you back for another relaxing and memorable experience. Best Regards Courtyard By Marriott,Gorakhpur
5.0
Wonderful
deepak m.
solo
soloIt's a lovely property. Except location ( which is lovely for romantic stay), everything is 10 /10. I loved my stay here. Amenities wise , it has every amenity you may look for.
Room: Deluxe Guest room, 2 Twins
Courtyard by Marriott Gorakhpur has replied on Sat Mar 29 11:18:16 IST 2025
Dear Mr Masih, Greetings from Courtyard by Marriott, Gorakhpur! Thank you for your wonderful feedback! We’re thrilled to hear you enjoyed your stay and found our amenities to your satisfaction. It’s great to know you appreciated the romantic charm of our location. Your kind words inspire us to continue delivering exceptional experiences. We can’t wait to welcome you back for another memorable stay! Best Regards Courtyard by Marriott, Gorakhpur
5.0
Excellent Stay
amit k.couple
coupleGood ambience, very polite staff, easy and fast check in. The breakfast menu was very lavish and food was amazing and very tasty.
Room: Deluxe Guest room, 2 Twins
Courtyard by Marriott Gorakhpur has replied on Sat Feb 22 14:54:24 IST 2025
Dear Mr Verma, Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed the ambience, experienced a smooth check-in, and appreciated the warm hospitality of our team. It’s also great to know that our lavish breakfast spread and delicious food added to your stay experience. Your kind words truly motivate us to keep delivering exceptional service. We look forward to welcoming you again soon! Best Regards, [Courtyard By Marriott, Gorakhpur]
4.0
Great Stay, Great Food, Great Location, Worst front Desk
mohit j.group
groupThe property is located at the heart of the city, the view of the lake form the property is fabulous, food is good with verity of option available round the clock, the pool area is the best, the back end staffs are well behaved and they take a good care of the guest during the entire stay. The front office staffs however are the most pathetic ones, don’t even knows how ro behave with the guests, most unprofessional front desk i have ever come across in my entire life. Luggage didn’t arrive to my room even after 3hours after my check in, also during the check out after numerous calls to the front desk no body cared to come to my room to collect the luggage. Over all stay was good, but don’t ever want to see the front office staffs ever again
Room: Deluxe Guest room, 2 Twins, Pool view|Deluxe Guest room, 2 Twins
Courtyard by Marriott Gorakhpur has replied on Sat Mar 29 11:20:54 IST 2025
Dear Mr Jain, Greetings from Courtyard by Marriott, Gorakhpur! Thank you for sharing your feedback with us. We’re glad to hear you appreciated our location, views, pool area, and the hospitality of our back-end staff. However, we deeply regret the inconvenience you experienced with our front office team. This is certainly not the level of service we strive to provide, and we sincerely apologize for the lapses you encountered. Your feedback is invaluable, and we are addressing these concerns with our team to ensure such issues do not recur. We truly value your patronage and hope you will give us another opportunity to provide you with a seamless and enjoyable experience in the future. Best Regards Courtayrd by Marriott, Gorakhpur!
5.0
Dream escape
mayank r.
couple
coupleStay is cozy and ambience is pleasant. There is not a single corner where it's not soothing. Sundeck, the restaurant, food and the breakfast gave a good start to the day. Staff was very supportive and very cooperating. It was surprising the staff arranged a room heater at 2 am in the morning. All in all it was totally worth it.
Room: Deluxe Guest room, 2 Twins
Courtyard by Marriott Gorakhpur has replied on Sat Feb 22 14:52:30 IST 2025
Dear Valued Guest, Thank you for your wonderful review! We’re delighted to hear that you had a cozy and pleasant stay with us. Your kind words about Sundeck, our food offerings, and the overall ambiance truly mean a lot to our team. Our staff is always committed to ensuring a comfortable and memorable experience for our guests, and we’re glad we could assist you with the room heater even at 2 AM. Your appreciation motivates us to keep delivering the best service. We look forward to welcoming you back for another great stay!
5.0
Excellent Stay
mitra l.couple
Very comfortable stay. Property provided all necessary items for luxury stay. Food and services were excellent
Room: Deluxe Guest room, 2 Twins
Courtyard by Marriott Gorakhpur has replied on Sat Mar 29 11:23:12 IST 2025
Dear Mr Joshi, Greetings from Courtyard by Marriott, Gorakhpur! Thank you for your wonderful feedback! We’re delighted to know you had a comfortable and luxurious stay with us. It’s great to hear that you enjoyed our food and services. Your appreciation motivates us to continue delivering exceptional experiences. We look forward to welcoming you back for another memorable stay soon! Best Regards Courtyard by Marriott, Gorakhpur!!
1.0
Very terrible and out rated service
suryakamal v.couple
coupleRoom and washroom not maintain at the time of chekin no one take about valet and not take care of our hand bags and the time of breakfast the table was not manage in good behaviour and every time of stay i did not get my 2 pints of beers which was mention at the time of booking
Room: Deluxe Guest room, 1 King
Courtyard by Marriott Gorakhpur has replied on Sat Mar 29 11:25:29 IST 2025
Dear Mr Verma, Greetings from Courtyard by Marriott, Gorakhpur !! Thank you for sharing your feedback. We sincerely apologize for the inconvenience you faced during your stay. This is not the standard of service we aim to provide, and we regret that your experience fell short of expectations. Your concerns regarding room maintenance, valet service, breakfast arrangements, and the unfulfilled beer inclusion have been noted. We are addressing these issues with our team to ensure improvements are made promptly. We truly value your patronage and would appreciate the opportunity to restore your confidence in us during a future visit. Please feel free to reach out to us directly for any assistance. Best Regards Courtyard by Marriott, Gorakhpur
5.0
Awesome property
mohit m.family
familyWonderful stat with great ambience and spacious rooms. Tasty food and fast service. Courteous staff and uth excellent hospitality
Room: Executive Guest room, 1 King
Courtyard by Marriott Gorakhpur has replied on Sun Aug 24 14:54:17 IST 2025
Dear Mr. Singh, Greetings from Courtyard by Marriott, Gorakhpur! Thank you for your kind words! We’re delighted to hear that you had a comfortable and peaceful stay with us. It’s wonderful to know you enjoyed our amenities and services. Your satisfaction is our top priority, and your appreciation means a lot to us. We look forward to welcoming you back for another relaxing and memorable experience. Best Regards, Courtyard By Marriott, Gorakhpur
4.0
Good Stay
shaad c.
Very well trained and cooperative staff. Beautiful place. The only thing is transport, the shuttles are not available instantly, it takes time causing me to miss my train. Otherwise, i’m truly impressed with my stay at courtyard.
Room: Deluxe Guest room, 2 Twins
Courtyard by Marriott Gorakhpur has replied on Tue Nov 05 13:25:15 IST 2024
Dear Guest, Greetings from Courtyard by Marriott Gorakhpur! Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us. Sincerely, Courtyard by Marriott, Gorakhpur.
