I recently stayed at the average, and unfortunately, my experience did not live up to expectations. Hotel management to be lacking in support, many guests enjoy socializing and gathering later in the evening but pool have shut down at 6:pm, property situated 1km from the river,
Corbett Aroma Park By Royal Collection Hotels has replied on Thu Nov 07 13:51:12 IST 2024
Dear Guest, Greetings from the Corbett Aroma Park Thank you for reviewing us. We are very disappointed to note that we as a team did not live up to your expectations. Please accept my sincere apologies for the inconvenience caused to you. Let us assure you that every detail of your concern has been duly noted and the same will be addressed immediately with our team. We value feedback from our esteemed guests like yourself that continuously make us work on our shortcomings and help us improve to deliver higher levels of service. Once again, we assure you that corrective measures have been implemented basis your constructive feedback for you to travel back to the Treatment with us. Warm Regards, Royal Collection Hotels