Guests have had mixed experiences at this property. While some praised neat and clean rooms and co-operative managerial staff, numerous others reported issues with rude and arrogant staff during check-in. Concerns about extra charges, miscommunication over early check-in, and lack of basic amenities like internet access were common. Many highlighted poor hygiene, malfunctioning air conditioning, and inadequate room service, leading to dissatisfaction. Overall, the property seems to need significant improvement in service and maintenance.