Review Of Hotel Galaxy

I had a very bad experience during my stay at Hotel Galaxy, Surat. The washroom was not clean, and there was even a dead rat inside which caused a terrible smell. The bedsheet was dirty, no towel or soap was provided, and the TV was not working. Overall, I’m very disappointed with the service and cleanliness of this property.

Bad experience dirty room worst hotel ever hard bed dirty washroom please don’t booking this hotel.

Don’t booking this hotel bad experience washroom are dirty bed so hard bad service worst hotel ever

disgusting hotel nt any of th room is proper.all washroom amenities r nt properly wrk .only one waiter is there who manage all the hotel wrk

best experience superb fantastic awesome superb fantastic awesome best experience superb fantastic awesome superb fantastic awesome

Went with my wife. and they treated me as a college couple. The room shown while booking is totally different. It was just like I felt I was staying in any kind of jhuggi or slum area room. And when I complained they said all bookings are full due to marriage. The Hotel Manager was so rude that he treated us as a college couple after showing photos with family then he kept is mouth shut. should do regular monitoring of the hotel so at least your customer should not get cheated..

I have booked this hotel after the viewing room. But when i checked in that time they gave a room like we had done any crime. Means that room it's a small box type room only one big size bed can fit nothing else. They have cheated us.

Staff was very supportive and hygiene was maintained in the hotel premises and room

I stay here 2 times first jun e 2024 next 25 nova 2024. Location very good staff also good. Room also very clean.

Dirty room cloth badsit, comble and dirty bathroom no poparly breakfast only tea and pauva bathroom light dim

Staff saport was excellent

Hotel galaxy is located close to the station and although lodged in a commercial complex has separate lifts, hence easy to access. Overall a decent hotel, clean and comfortable.

Hotel charged me again the same amount and refused to give breakfast and very rude staff with unhygienic

The hotel is in the close proximity of the hotel. The cleanliness and food was average. The staff was helpful, we were wrongly charged for breakfast

I have mentioned in booking that i want early accommodation but the hotel charged me penalty for early coming and as i was with family so i didn't have any opinion other than paying. After coming to hotel in night they provided us another room which was not at all clean. We stayed here many times. But this time our experience was very bad.

I was new to this city but stay at this hotel i feel very safe so i would say this it is excellent stay to me many things as a service they provide oil, shampoo, soap hygiene level good

Humiliating experience. Hostile staff. Unfriendly to senior citizens & wheelchair bound. Worst hotel!

The most concerning areas are entry to the hotel, cleanliness and room service. Someone looking for a budget option may consider it, otherwise it’s not worth.

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No breakfast was in menu whereas you have charged bed was for 2 persons we adjusted some how so terrible 🥵