The property has a good location and friendly staff, with some guests praising cleanliness and overall service. However, numerous reviews mention poor maintenance, issues with room quality, and additional surcharges that lead to frustration. Complaints include malfunctioning amenities, dirty rooms, unresponsive management, and inadequate breakfast options. Some guests experienced difficulties during check-in, leading to an unpleasant experience. While some aspects received positive feedback, the negative remarks on facilities and service quality stand out prominently.