Review Of Citylights Hostel By Musafir

I had a very disappointing experience during my recent two-night stay at this hotel in Udaipur. Right from the moment we arrived, things were poorly managed. We reached around 9 a.m. to check if early check-in was possible, but there was no one at the reception, and our calls went unanswered. The person in charge of the reception was actually sleeping in a room right next to the reception area. When we knocked on his door, he didn’t even come out to speak with us — he just responded rudely from inside the room, saying early check-in wasn’t available. That was a very unprofessional first impression. Things only got worse after that. After spending one night at the property, we were suddenly informed that we had to move to their other property due to a plumbing issue. While such problems can happen, the way it was handled showed a complete lack of coordination and customer care. The staff themselves seemed confused — no one clearly knew when or how the move was supposed to happen. Initially, we were told to move our own luggage, and only later did they decide to help. The entire process was chaotic and unnecessarily stressful. Instead of enjoying our trip, we ended up wasting hours dealing with confusion and inconvenience caused by the hotel’s poor communication and unprofessional behavior. Overall, it was a very disappointing experience, and I wouldn’t recommend staying here.

All over experience is excellent in the hotels and the location is perfect

Wonderful Experience, Awesome Vibes at Night

hostel is very nice and very clean and staff is help ful overall experience is very good

I had a great experience and the service was also excellent. Totally recommend this place if you are travelling to the old city of Udaipur. This place has cute and asthetic interiors, clean rooms and a pretty rooftop which offers awesome view of the city. The show stopper were the pets and specially Bruno!

सर्विस खूप चांगली होती nice service

The property is very amazing and the people here are very good and the vibe of Citylights by Musafir is unmatched . You will get best view from rooftop .

Great view with great place, property is nice 🙂

Food- very homely and delicious Location- the hotel is situated in the centre of most tourist attractions, we could visit most of the places by walk itself, even the streets around the place are filled with small local shops and artisans. Facility- the staffs are very friendly and cooperative, the facilities are also really good for a budget friendly stay. The rooms are equipped with geyser, Ac, beds were also really comfortable

Ok

I stayed in the girls’ AC dorm, and the experience was wonderful. The room was clean and hygienic, with fresh bedrolls and clean bathrooms. The hostel cafeteria served good quality meals, which was a big plus. I was especially amazed by the breathtaking view from the rooftop, and the interiors perfectly complemented the youthful vibe of the place. Overall, a great stay—I’d love to visit the property again!

The view from the terrace was stunning, making for an amazing experience.

It was great experience to stay with Musafir,I enjoyed a lot my journey and that hostel food and ambiance was amazing,I am highly recommended for this property,I love it ❤️...

nice place and hostel. faced som electricity failure issue need inverters or DG

the property is outstanding, the food is awesome, no restrictions, highlight of the stay to be on the rooftop at night and chitchat

no parking here and staff behavioral not good

Wonderful stay with Musafir, Location was good & love the views from the Roof top.

management behaviour was rude and they were not supportive as well.

Rooms could have been more well maintained and ventilated. The washroom had cockroaches. A small table fan in each bunk bed could help a lot

Amazing view and service as well as rooms.The food and view was amazing and even the common room was damn