The property struggles with cleanliness and maintenance, with many guests reporting dirty rooms, malfunctioning air conditioning, and outdated furniture. High charges, hidden fees, and poor customer service have left a negative impression, with issues like lack of staff at the front desk and non-functional intercoms. However, some guests appreciated the friendly caretaker and enjoyed the home-like atmosphere. The indoor swimming pool received a few good mentions, but overall, many felt their experience was unsatisfactory.