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Varkala Beach, Varkala | About a minute walk to North Cliff
1462 Ratings, 859 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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Black Beach Resort boasts an unbeatable location right on the Varkala cliff, allowing easy access to the beach with stunning ocean views. Guests appreciated the friendly staff, helpful services, and a decent restaurant that overlooks the water. The property offers a cozy atmosphere, perfect for relaxation. However, it faces criticism regarding room maintenance, cleanliness issues, and subpar food quality. Many felt the room amenities did not meet expectations, particularly in non-AC options.
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Average Stay
The stay was ok ok Rooms were not as clean as looked.. we did not get the pool When asked it was been said that we need to go to another place and the passes was been given
Room: Standard AC Room
Excellent Stay
Nice ambience, exellent service, complimentary breakfast was good and healthy.The room was grand , neat clean, i enjoyed my time staying there..definitely will recommend others to choose that place.
Room: Standard AC Room
Poor Stay
When will the room was not up to mark and it was so clearly the walls are filled with moles and no proper facilities were given, and it was not fully cleaned. The update was average, and I don’t think it’s safe for girls travelling because we had a bad experience
Room: Standard Non AC Room
Excellent Stay
Yes sure
Room: Standard AC Room
Good Stay
Ac room was good non ac room was not good please clean non ac rooms
Room: Standard Non AC Room|Standard AC Room
Black Beach Resort has replied on Wed Sep 10 21:45:40 IST 2025
Thank you for your feedback. We’re glad to hear you enjoyed the AC room, and we appreciate you pointing out the issue with the non-AC rooms. We've taken note of this and have improved the cleaning standards for all room categories to ensure every guest enjoys the same level of comfort. We value your input and look forward to welcoming you back again for a much better experience across all room types.
Black beach resort Verkala feedback
The rooms were smelly and dark. cleanness is bedsheets and bathroom towels were not clean . disappointed with the stay
Room: Standard AC Room
Black Beach Resort has replied on Wed Sep 10 21:42:31 IST 2025
Thank you for sharing your feedback. We’re sorry to hear about your experience with the room condition and cleanliness. The hotel has already addressed these concerns, and proper measures have been taken to ensure that all rooms, bed linens, and bathroom towels are kept fresh, clean, and well-maintained for every guest. Your feedback is valuable in helping improve the overall guest experience. We look forward to welcoming you back again and providing you with a much better stay in the future.
Poor Stay
The room was very poor . The front office staff was really rude. Only have breakfast. Doesn't have lunch
Room: Standard AC Room
Black Beach Resort has replied on Wed Sep 10 21:20:09 IST 2025
Thank you for sharing your review. We’re sorry to hear about your experience. The hotel has already addressed the concerns regarding the room quality and staff behavior, and measures have been taken to ensure guests feel comfortable and respected throughout their stay. At present, only breakfast service is available at the property, but the management is exploring ways to expand dining options in the future. Your feedback has been very valuable in helping highlight areas for improvement. We look forward to welcoming you back again for a much better stay.
small room and expensiv
room was very small 8x8 but mentioned as 225sqft, further the prices are very high compared to other stays
Room: Standard Non AC Room
Black Beach Resort
Thank you for sharing your feedback. We regret to hear that the room size and pricing did not meet your expectations. The hotel has already taken note of this concern — the listing details regarding room dimensions have been corrected to reflect the actual size more accurately, so that there is no confusion for future guests. Your feedback is important to us, and we’re glad it was brought to the hotel’s attention so these adjustments could be made. We hope to welcome you back again for a more comfortable and transparent experience.
Room review
worth For Money , TV& Telephone are not working and the neatness very low because in outside sofa are not cleaned even we cannot sit out side because of street dogs but not agrassive and cats they were sleeping on sofa & The receptionist was not well dressed and behavior was very Bad in communication , Wfi is not working .1year before I stayed that was awesome experience and the staff also goodbut this time very poor and sad worth For Money ,
Room: Standard AC Room
Black Beach Resort
Thank you for taking the time to share your experience. We’re glad to hear you still found value for money in your stay, but we’re truly sorry that several aspects didn’t meet expectations this time. The hotel team has already addressed the concerns you mentioned — the TV, telephone, and WiFi issues have been resolved, cleanliness standards for outdoor seating have been reinforced, and extra care has been taken to ensure that outside areas are safe and properly maintained. The matter regarding staff behavior and dress code has also been taken up seriously with the team. Your earlier positive stay with us is what we strive to provide consistently, and we regret falling short during your recent visit. The necessary improvements have been made, and we hope to have the chance to welcome you back again to offer you a much better experience.
Average Stay
Bedroom was good....wifi poor connection....no hot water....network coverage was poor..outside ambience was good...
Room: Standard AC Room|Standard Non AC Room
Black Beach Resort has replied on Wed Sep 10 14:44:14 IST 2025
Thank you for sharing your feedback. We’re glad you liked the bedroom and the outside ambience. The concerns you raised regarding Wi-Fi, hot water, and network coverage have already been addressed by the hotel management to ensure future guests have a more seamless experience. We truly appreciate your comments and look forward to welcoming you again for an even better stay.
Terrible Stay
such a terrible experience from the hotel side the room are really uncomfortable to stay in don't know
Room: Standard Non AC Room
Black Beach Resort has replied on Wed Sep 10 14:28:45 IST 2025
Thank you for your feedback. We’re truly sorry to hear about your experience and understand your disappointment. The concerns regarding room comfort have already been reviewed by the hotel management, and necessary steps are being taken to improve the quality of stay for future guests. We appreciate you sharing your thoughts, and we hope to have the chance to welcome you again with a much more comfortable experience.
average
Was decent, but services can be better. They are too pricy as per the amenities they have. At this price you can find better
Room: Standard AC Room
Black Beach Resort has replied on Sat Aug 23 12:40:42 IST 2025
Thank you for your feedback. We understand your concerns regarding the services and pricing. Please be assured that the points you mentioned have already been reviewed and appropriate improvements have been made to ensure better value and service for our guests. We’re glad you found your stay decent overall, and we look forward to welcoming you back again for a much better experience.
Poor Stay
The room was much smaller than it looked in photo , and the AC was also not working properly. The room lock was very old and local type , though so many staffs were there nobody seemed interested in helping the guests...only after repeated requests only one person came for room service. Land phone was not working and numbers were not available to call restaurant or reception. Wifi was available but very poor speed. Swimming pool which was shown in photos was some 400m away in another location which was common for 3 or 4 resorts and it doesn't seem to be well maintained. Only positive thing is that it is very near to beach and the food was also good. Won't suggest for anyone.
Room: Deluxe AC Room
Black Beach Resort has replied on Sat Aug 23 12:37:15 IST 2025
Thank you for sharing your feedback. We regret to hear about the inconveniences you faced during your stay. Please be assured that all the points you highlighted regarding the AC, room lock, landline, WiFi, and service responsiveness have already been addressed by our team. The swimming pool facility is now better maintained, and improvements have been made across services. We’re glad you appreciated the beachside location and food, and we hope to provide you with a much more satisfying experience on your next visit.
Any one need Budgeted Rooms, that's was awesome....
Overall good, best service, rooms are not good just okei that it... Beds are not cleaned and bathrooms is so small, otherwise food and service is fine
Room: Standard Non AC Room
Black Beach Resort has replied on Tue Aug 19 21:12:55 IST 2025
Dear Sir, Thank You For Your Valuable reviews
Terrible Stay
The room is not clean and the other room's interior works make too much noise and it's so messy outside my room. The receptionist and room service are below par. Power cuts happened many times in that room and also a short circuit. I won't prefer this resort next time. Very worst experience i had ever......
Room: Deluxe AC Room
Black Beach Resort has replied on Thu Aug 14 14:36:56 IST 2025
We’re sorry to hear about your experience. The concerns you raised regarding room cleanliness, noise from nearby work, service quality, and power issues have been brought to the team’s attention. These matters have already been addressed to ensure such inconveniences do not occur in the future.
review of resort
its terrible expwrience i dont choose next time this resort. bathroom is dirty .no parking facility
Room: Standard AC Room
Black Beach Resort has replied on Thu Aug 14 10:59:27 IST 2025
We’re sorry to hear about your experience. Your feedback regarding bathroom cleanliness and parking facilities has been shared with the team, and the necessary improvements have already been addressed to prevent this in the future.
Average Stay
5
Room: Standard AC Room
Black Beach Resort has replied on Thu Aug 14 10:57:25 IST 2025
Thank you for your 5-star rating! We’re delighted to know you had a great experience with us and look forward to welcoming you again soon.
Poor Stay
The rooms has a smelly atmosphere and bathroom flush was not working..While calling at reception no one was picking the call.. Have to try 3-4 times after that they pick up call
Room: Standard Non AC Room
Black Beach Resort has replied on Fri Aug 01 18:27:14 IST 2025
Thank you for sharing your feedback. We regret the inconvenience caused during your stay. The concerns regarding the room atmosphere, bathroom flush, and delayed response from reception have been noted and addressed by the team. We’re working to ensure a smoother experience for all future guests.
budget friendly stay
Location of property is ok , rooms are not best I will say but for budget friendly it’s still ok. We had to ask multiple times for getting room cleaned. No swimming pool, not much food options in its restaurant. No tea/coffee during afternoon or evening
Room: Standard AC Room
Black Beach Resort has replied on Fri Aug 01 18:23:54 IST 2025
Thank you for sharing your feedback. We're glad to know you found the location convenient and the stay budget-friendly. We’ve already addressed the housekeeping delay with the team to ensure prompt service moving forward. Your comments regarding the pool, food options, and tea/coffee availability have also been noted and shared with the management for future improvements.
Good one
It’s good. We booking non AC one we liked it . Bathroom was clean and neat. Near to varkala cliff near by to go any restaurant.
Room: Standard Non AC Room
Black Beach Resort has replied on Tue Jul 29 11:11:14 IST 2025
Thank you for your kind words! We're happy to hear you enjoyed your stay and found the non-AC room comfortable. Great to know the clean bathroom and convenient location near Varkala Cliff and nearby restaurants added to your experience. Looking forward to welcoming you again!
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