The good thing about the hotel is that it has some open space. Food is not exquisite but quality is fine. Room service is available and look for rajender for this. The staff here are good. They know the place is not five star and are there to help. The pool is clean. They'll arrange the cab for you, to take you to the safari drop point (chargeable) and take care of all documents (find ram singh ji for this. Rooms are spacious. Ground floor rooms are better as the stair climb to other rooms might not be a good option, esp for sr citizens. This said, i had issues with this property. Mineral water is charged for after 2 small bottles for free per day. The ac trips and stops working. Then you'll be waiting for over 10 min for someone to check. There's a switch outside the room which people tend to turn off! they say other guests do! i refuse to believe that! why would guests do that? if your ac doesn't work you have to go out and check a switch! on day 1, my bedsheet had oil stain and when i asked them to change it they just explained why it can't be removed(despite trying for removal before, instead of changing the bedsheet. The buffet lunch doesn't have a huge spread. The hotel is far from ranthambore entrance. It's in a village and the road to it is slightly bumpy. There's no tv and nothing else to do for entertainment unless you visit the pool. There's free evening tea but be careful of flies on cups. Ask for fresh cups from inside and have the tea in the dining space. If you're scared of insects, bees, lizards then avoid this place because they around everywhere. On holi day, breakfast was served in the open where people were playing with colours. For those who don't play, like me, i was told to take the food into the room. Why can't it be served in the dining room? only after requesting did they agree. If you don't want to participate in any festival, please ask beforehand about the arrangements. Note: ultimately all the food was brought inside because it was hot outside! clearly improper management. Also note: the music at the holi party was so loud that the entire room and windows were shaking. I had to take medication for my headache because of this. After i spoke to the owner (devraj) the music stopped. This seems to inconsideration for those who don't want to participate. Ps: unlike many hotels that mention beforehand about upcoming festivities, nothing about this holi party was mentioned on before. Due to the arrangements it looked like an impromptu decision.
Anantvan Ranthambore By Greetoe Resorts has replied on Tue Apr 09 17:49:42 IST 2024
Dear Guest,
It has been our great pleasure to welcome you at SHRIGO HOTELS & RESORTS and we are grateful to you for sharing your feedback on your recent stay with us.
We are extremely concerned to learn of your experience during your stay and would like to apologize for any inconveniences that you may have experienced.
I hope we will have the pleasure of welcoming you again to SHRIGO HOTELS and rest assured we shall work harder next time to convert your experiences to best. Our staff and we all look forward to welcoming you back in the near future, and thank you again for your support and recommendations to others.
With Best Regards,
Deepak Dangwal ( Asst. HR Manager )