The staff gets things done, but only if you ask them to, like I had to ask for dental kits and I was asked if I need more than one (there were 3 guests in the room). Only one water bottle per person per day is complimentary, rest are charged per bottle. The staff was okay, but you kinda feel sorry for some of them, so I didn't want to bother them so much. The real problem was lack of ventilation. The rooms have glass panes, which are sealed into the wall, but no windows that can be opened, so it gets suffocating. As far as the view is concerned, one can see through the glass panes, egg stalls and local market. Now the good points: The staff is polite. The rooms and the hotels are very clean. We were 3 people in one room, so we used their common washroom as well, which too was super clean. The quantity of complimentary breakfast is substantial and they have a variety in the menu of cp breakfast. They have a kitchen but they don't have a restaurant. Overall, an average experience.