Our stay at Aizwal Guest House was, unfortunately, one of the worst hotel experiences I’ve ever had. From start to finish, almost every aspect of the stay fell far short of basic expectations.
Firstly, the room was shockingly dirty. The floors were grimy, the bed linens looked unwashed, and there was dust and debris in corners that clearly hadn’t been cleaned in ages. It was impossible to feel comfortable in such an unhygienic environment.
The amenities were equally disappointing. The TV in the room was non-functional, despite repeated complaints to the staff, who seemed indifferent to the issue. The air conditioning unit was also broken, leaving the room stuffy and unbearable, especially in Mizoram’s humid climate. No efforts were made to fix it or offer an alternative solution.
The food was another major letdown. The meals served were bland, poorly prepared, and lacked variety. It felt like no care or effort went into the kitchen, and the overall dining experience was deeply unsatisfactory.
Worst of all was the staff’s behavior. They were rude, unhelpful, and dismissive when we raised concerns about the room or amenities. There was no sense of hospitality or willingness to address even basic issues, which made the stay even more frustrating.
Overall, Aizwal Guest House provided a thoroughly unpleasant experience. I strongly recommend avoiding this place until significant improvements are made in cleanliness, amenities, food quality, and staff conduct. There are far better options elsewhere in Mizoram.