The property boasts a prime location with easy access to local hospitals and amenities. Rooms are spacious and clean, plus the staff is generally helpful and behaves well. However, there are significant downsides including unprofessional reception staff, cleanliness issues, and inadequate amenities like missing kettle and toilet paper. Guests have also flagged poor food quality and slow service, especially regarding breakfast. Overall, the stay can feel expensive compared to the services offered.