We arrive at 2 pm , we had booked a room of two , we had a family , with 4 elderly , we had no plans of using the room , we booked it to freshen up only, the guy ok reception , was extremely rude to us and told you should have booked three rooms if you wanted the washroom , he was extremely unhelpful plus disrespectful as if he owns the property. In the end he allowed only two of us to go and all my parents above 60 have to wait on the sofa where they didn’t switch on the ac too , so we will just leave only. Worst experience ever , do not book this hotel.