We were welcome by a guy who was asking for paper which should have collected from their office in jaisalmer it seems. Information about this was not even there. Then when asked what kind of room they are offering, they mentioned different names than what is mentioned. As per the image in room types, we should have been offered double room. But we were given family tent. Tent was very dirty, dirty carpets, dirty hot kettle, hair on the comforter, stains on comforter, no toiletries, no towels, no water, no mirror. The manager there will try to make a fool of you by stating many things which are not even close to reality. He tried to extract double the money for jeep safari and night safari. He mentioned about 25km of safari on one side, but we hardly drove for 5 to 10km to and fro. He mentioned night cultural program would be good, but there was only dance performer. Again night safari he mentioned there will be a big group of around 15 people would be coming, but in the end it's just two of us. Manager tells so many lies to convince people of something. Worst part was plates during breakfast. All the plates were sticky with old food, not cleaned properly. When showed it to people who were serving, their defence was it's because of oily food ! worst tent service ever, he starts you cheating by showing wrong photos . Please don't book it by looking at those photos. You can observe same photos he has it for both type of rooms.