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Sissu, Lahaul
19 Ratings, 11 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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This property boasts a lovely location with stunning views of the mountains and waterfalls, making it a great spot for a peaceful getaway. Guests appreciate the cleanliness of the rooms and the friendly staff. However, some note that food and service could use improvement, with concerns over delays and water quality in certain areas.
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Good Stay
Food- Good Location - Best Service and facility - Average
Room: Deluxe Room With Balcony
perfect Sta
Stay Was Great Rooms Where Clean...Special Thanks To Team Lifestyle.....Things Which I Find Could Improve Were Restaurant And Their Service Which Is Run By Coffee House else Everything Was Perfect. thanks and regards
Room: Deluxe Room (Without Balcony)
pathetic stay
Food is very costly and not up to mark, I stayed for 2 days with my wife and son given more then 9k for this stay..room was terrible. These people place order after 2 hours minimum with multiple reminder.. water quality was very bad at bathing area..
Room: Deluxe Room (Without Balcony)
Average Stay
Location is good with views of peaks and waterfalls. Need to work on service levels. Food was satisfactory. Overall satisfactory.
Room: Deluxe Suite Room With Balcony
utpala house
Stay Was Comfortable..Rooms Were Neat and Clean Staff Made Extra Efforts For Making Out Stay Pleasant
Room: Deluxe Room (Without Balcony)
A Hidden Gem in the Heart of Sissu!
I had an amazing stay at Utpala House in Sissu. The property is beautifully located with breathtaking views of the surrounding mountains and valley—perfect for a peaceful getaway. The rooms were clean, cozy, and thoughtfully designed, blending modern comfort with a warm, rustic charm. Whether you're looking for a relaxing retreat or a base to explore Lahaul and Spiti, Utpala House is the perfect choice. Highly recommended—I'll definitely be coming back!
Room: Deluxe Room With Balcony
hotel utpala sissu
location great food average no hot water need to use water heater service good overall not bad can stay for one day
Room: Deluxe Room With Balcony|Deluxe Suite Room With Balcony
Utpala House - By Lifestyle
Dear Guest, Thank you for sharing your experience. We're happy to hear you liked the location and found our service satisfactory. We appreciate your honest feedback about the food and hot water situation — we understand the inconvenience and are working on improving this for future guests. Your comments help us grow, and we’re glad you still found the stay suitable for a short visit. We hope to welcome you again with an even better experience! Warm regards, Utpala House Team
Terrible Stay
Very bad experience 1-No water was available 2-no geaser for hot water 3-no almirahs in the room 4-service was poor. Not recommend at all
Room: Deluxe Room (Without Balcony)
Utpala House - By Lifestyle has replied on Fri Apr 25 13:00:27 IST 2025
Dear Guest, We’re truly sorry to hear about your disappointing experience. Your concerns regarding the water availability, hot water, room amenities, and service are taken very seriously. This is certainly not the standard we aim to provide at Utpala House. We’ve addressed the water and geyser issues, and we are working on improving our in-room facilities and service quality. We genuinely regret that we let you down and appreciate your feedback as it helps us do better. Warm regards, Utpala House Team
Poor Stay
Property location was good but not worth for 6K as room is small and no geizure faculty in the room .. balcony is in the name for only .. couples can not enjoy their time in balcony as they have some expectation to enjoy the moment in balcony … No chair available in the room .. no worth for money
Room: Deluxe Room With Balcony
Utpala House - By Lifestyle has replied on Fri Apr 25 12:59:43 IST 2025
Dear Guest, Thank you for your feedback. We’re glad you liked the location, but we’re sorry to hear that your stay didn’t meet your expectations. The geyser issue was due to a temporary plumbing problem, and we sincerely apologize for the inconvenience caused. We’ve already taken steps to resolve it. We also appreciate your comments about the balcony and room setup, and we’re working on improvements to enhance the overall guest experience. Your input is truly valuable, and we hope to welcome you again with a better experience. Warm regards, Utpala House Team
Average Stay
There was no geyser, no cupboards,etc as mentioned in the description. Quite costly compared to the amenities provided. The view was very good.
Room: Deluxe Room (Without Balcony)
Utpala House - By Lifestyle
Dear Guest, Thank you for sharing your feedback. We're glad you enjoyed the view—it truly is one of the highlights of staying with us. We’re sorry to hear that the amenities did not meet your expectations. We’ll definitely review our listing to ensure all descriptions are accurate and transparent. Your input helps us improve, and we hope to have the chance to provide you with a better experience in the future. Warm regards, Utpala House Team
Prime location
Very nice view from balcony, the coffee boy in restaurant is make’s great coffee & gives excellent guide.
Room: Deluxe Room With Balcony
Utpala House - By Lifestyle
Dear Guest, Thank you so much for your kind words! We’re delighted you enjoyed the view from the balcony—it’s one of our favorite parts too. We're especially glad to hear that our team member at the restaurant made a great impression with his coffee and helpful guidance. We’ll be sure to pass along your compliments to him. Looking forward to welcoming you back to Utpala House soon! Warm regards, Utpala House Team
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