The property is strategically located near the Tirupati railway station and Govindaraja Swami temple, offering easy access for pilgrims. While some guests appreciated the helpfulness of the staff and cleanliness of the rooms, many found the rooms excessively small with poor ventilation and basic amenities lacking. Service experiences were mixed, with reports of rude staff and extra charges for cleaning and hot water. Overall, the property caters to budget-conscious travelers seeking a convenient, albeit cramped, stay.