The property has received numerous complaints about its poor maintenance, with dirty and unhygienic rooms being a common issue. Guests noted rude staff, malfunctioning facilities like non-working AC and bathrooms, and a lack of basic amenities such as clean linen and proper locks. While the location is somewhat convenient, the overall experience has been termed terrible, with many feeling deceived by photos that don't match reality. A few mentioned a decent food option, but overall it seems far from satisfactory.