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Review Of Townhouse Jaipur Airport

JLN Marg, Jaipur | 3.1 km drive to Jaipur Airport

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.4
    Average

    76 Ratings, 34 Reviews

    excellent
    13%
    very good
    14%
    average
    13%
    poor
    17%
    bad
    42%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 1
    • 4
    • 1
    • 1
    • 1
    • 5
    • 2
    • 3
    • 3

    Rating Categories

    • Location2.8
    • Cleanliness2.9
    • Room4.6
    • Food2.5
    • Hospitality4.2
    • Value For Money2.3
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the cozy and clean rooms, along with the property's convenient location near Global Trade Park. However, many raise concerns about poor service, rude staff, lack of basic facilities, and cleanliness issues. The extra charges and denial of prepaid bookings have also been frequently mentioned. While some found it decent for solo travelers, overall experiences seem mixed.

    Sort by:

    Positive first
    1.0

    Poor experience

    aniket p.business

    I didn't checked in to this prperty as room was not up to the mark . And I requested for the cancellation yesterday only, but till now I haven't received any confirmation regarding cancellation and refund.

    Travel Month: Jan 2025

    Room: Classic

    4.0

    Good Stay

    anika j.

    It was a nice stay and the rooms were cozy and clean. I felt a little insecure as a girl but overall it was fine. Discount?

    Travel Month: Jan 2025

    Room: Classic

    • user photos
    1.0

    Terrible Stay

    rahul a.family

    I booked room on prepaid basis, and was denied check in. MakeMyTrip support was so terrible, that they told me to wait for 48 hours, for the hotel booking for today... Waited for 1 hour, and than went to another hotel on my own. 2 days have passed, and no response yet from MakeMyTrip team, even refund also not given yet... what a disastrous service

    Travel Month: Jan 2025

    Room: Classic

    1.0

    Terrible Stay

    rakesh k.couple

    Hotel take double amount for check in

    Travel Month: Jan 2024

    Room: Classic

    2.0

    Poor Stay

    vishal a.loyalty-iconcouple

    No food facility. Bad behavior. They don't listen for late checkout or early chekin. Bad conditions of room. They dont have staf to provide even water botel

    Travel Month: Jan 2024

    Room: Classic

    1.0

    Terrible Stay

    sonu t.solo

    Hotlier ask me to pay 200 rs extra i have tried to connect with mm t customer still awaiting for the response

    Travel Month: Dec 2023

    Room: Classic

    1.0

    Bad place

    swapna m.business

    This place wasn't clean and staff not supportive. We booked 8 room, one of our guest hard soft copy of aadhar they dint accept and charged more than double.

    Travel Month: Dec 2023

    Room: Classic

    1.0

    Blanket was dirty and they didn't even change that

    vikram a.solo

    Very terrible there where ciggerate buds laying around room was dirty and staff was asking me for more money for the check in.

    Travel Month: Jul 2023

    Room: Classic

    • user photos
    • user photos
    • user photos
    5.0

    Nice stay

    vikram a.solo

    Good room nice place to stay at jaipur near global trade park,

    Travel Month: Jul 2023

    Room: Classic

    1.0

    Terrible Stay

    boskey k.couple

    When we reached hotel they just denied us to provide the room as we booked They said it is not through oyo so at low tarrif we cannot provide you room if we pay extra then they will with 600 total for 2 rooms . We paid n asked for bill they said while checking out they will give but in morning while checking out they didn’t have n we had arguement for 30 mins then they gave us back 600 rs which we paid extra please don’t stay in this hotel very bad experience

    Travel Month: May 2023

    Room: Classic

    1.0

    Staff behavior

    mahtab k.couple

    Staff is very disrespectful they don’t know how to talk with customer they denied to take soft copy of aadhar card and

    Travel Month: May 2023

    Room: Classic

    1.0

    Terrible Stay

    shekhar k.loyalty-icon

    Worst room ever they charged me 500 extra, room was dripping. Check room 103

    Travel Month: May 2023

    Room: Classic

    Townhouse Jaipur Airport has replied on Wed May 31 16:18:00 IST 2023

    Hi, Shekhar! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Barbara

    1.0

    Rude staff and demanded extra payment with no invoice

    arshi j.group

    Terrible experience, rude staff took extra money with no invoice

    Travel Month: Apr 2023

    Room: Classic

    • user photos

    Townhouse Jaipur Airport has replied on Wed May 31 16:07:25 IST 2023

    Hi, we are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim.

    1.0

    Worst inhuman insensitive hotel staff ever

    utkarsh s.loyalty-iconfamily

    The hotel owner did not allow us to stay saying that pets are not allowed. However, the hotel rules clearly say that pets are allowed. We were thrown out of the hotel even after completing the checkin formalities. The owner/manager did not even consider that we had travel-led from delhi and had prepaid the entire stay amount. He did not even refund the money. The owner even abused us. We were shocked and terrified with such behaviour that too from a hotel staff. We then had to book our stay at another hotel.

    Travel Month: Mar 2023

    Room: Classic

    2.0

    Poor Stay

    amrita m.

    The cleanliness was really bad! and the service was also slow. Overall not very comfortable stay!

    Travel Month: Mar 2023

    Room: Classic

    1.0

    Terrible Stay

    avinash s.loyalty-iconsolo

    My check in was denied by hotel and i am trying to connect with customer care but not able to talk to right person. Worst experience

    Travel Month: Feb 2023

    Room: Classic

    2.0

    Poor Stay

    sumit.

    the room was not clean as expected from oyo property, floor and bed-sheet was dirty. towels i had to ask for not provided, separate charges for water also. overall stay 2 points.

    Travel Month: Feb 2023

    Room: Classic

    1.0

    Rude behaviour

    boskey k.couple

    I booked it through make my trip with including breakfast but they just denied it that it’s not showing in their system, service was also not good, no one to bring our luggage from our room while checking out

    Travel Month: Jan 2023

    Room: Classic

    5.0

    Good service

    prajna j.family

    The service was good and the room was clean. Good stay

    Travel Month: Jan 2023

    Room: Classic

    Townhouse Jaipur Airport has replied on Tue Jan 31 05:28:25 IST 2023

    Hi, prajna joshi! thanks a lot for sharing your opinion with us. So glad to know you liked our services. Please share your feedback in the future as well and we shall strive to make your experience remarkable one ) regards, vishal

    1.0

    Rude dirty hotel only for inappropriate activities

    jagmeet s.business

    Pols don’t stay at this place as it’s not for respectable people and families. This hotel has inappropriate businesses going on and very unhygienic dirty linen and filthy washrooms. Staff is very rude and no facilities. Pols avoid. Mm t has no clue they are just useless cos the hotel charged me extra rates and mm t couldn’t even resolve my issues here as they have zero control. Mm t staff was also useless and they made me suffer. I was suffering in severe cold waiting for these people to resolve the issue and even after i paid extra when i checked in the hotel room given was filthy with dirty stained linen due to inappropriate activities and washroom has stains of gutka spit and other unhygienic reasons which can’t be mentioned here.

    Travel Month: Jan 2023

    Room: Classic

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