The property is located ideally near Chennai Airport, making it convenient for late arrivals and early departures. Rooms are generally clean, and there's a popular vegetarian eatery, Saravana Bhavan, just across the road. Some guests found the maintenance lacking, with issues like non-functioning AC and cleanliness concerns in restrooms. Customer service received mixed reviews, with some guests facing difficulties during check-in. Overall, it’s budget-friendly but has room for improvement in service and amenities.